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Case Management Associate Jobs in Goldendale, WA

Crisis Mental Health Specialist

The Dalles, OR ยท On-site

$62.15 - $75.62/hr

MCCFL offers a variety of programs including a mobile crisis unit, intensive case management ... This may be a Professional Counseling Associate (PCA), Clinical Social Work Associate (CSWA), and ...

ITT

The Dalles, OR ยท On-site

$20.95 - $23.28/hr

... case management, staff meetings, trainings, and program planning activities Provide guidance ... Development Associate (CDA) certificate within 6 months from date of hire Or One year Oregon ...

... Case Management among other tools * Stay current with VFD technologies, software updates, and ... Bachelor's degree and 4 years of relevant Electrical, Technical experience OR associate's degree ...

Asset Protection Specialist

The Dalles, OR ยท On-site

$21.25 - $22.75/hr

... the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate ...

Asset Protection Specialist

The Dalles, OR ยท On-site

$21.25 - $22.75/hr

... the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate ...

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Case Management Associate information

See Goldendale, WA salary details

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How much do case management associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for case management associate in Goldendale, WA is $20.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $23.08 per hour, depending on experience, location, and employer.

What is a case management associate?

A Case Management Associate is a professional who supports case managers in coordinating and managing patient care or social services. Their duties often include gathering patient information, assisting with documentation, scheduling appointments, and facilitating communication between clients, healthcare providers, and insurance companies. They help ensure that clients receive appropriate and timely services while maintaining accurate records. Case Management Associates typically work in hospitals, clinics, insurance companies, or social service agencies and play a key role in streamlining the case management process.

What is the job of a case management associate?

The responsibilities of a case management associate involve managing cases for patients in a health care, mental health care, or social services setting. Your duties in this career often involve working on documentation for clients or patients. You may complete admission and discharge paperwork and communicate with patients or clients during the process so that they understand each step. Some case management aides may interact extensively with patients to get initial information that the caseworker or manager can use to make an assessment.

What are the key skills and qualifications needed to thrive as a case management associate, and why are they important?

To thrive as a Case Management Associate, you generally need foundational knowledge in healthcare or social services, often supported by an associate's or bachelor's degree in a related field. Familiarity with case management software, electronic health records (EHR), and documentation systems is typically required. Outstanding organizational skills, empathy, and effective communication help you excel in coordinating care and supporting clients. These competencies are essential for ensuring efficient case resolution, client satisfaction, and seamless collaboration with interdisciplinary teams.

What are some common challenges faced by case management associates, and how can they be addressed?

Case Management Associates often navigate challenges such as balancing high caseloads, managing complex client needs, and coordinating communication among various service providers. Time management and organizational skills are crucial in prioritizing tasks and ensuring timely follow-up. Building strong relationships with clients and maintaining clear, consistent communication with interdisciplinary teams can help address these challenges and lead to more effective outcomes.

What is the difference between Case Management Associate vs Social Worker?

AspectCase Management AssociateSocial Worker
Required CredentialsHigh school diploma or bachelor's degree; certifications varyBachelor's or master's degree in social work; licensure often required
Work EnvironmentHealthcare facilities, community organizations, insurance companiesHospitals, clinics, social service agencies
Employer & Industry UsageHealthcare, insurance, community servicesHealthcare, social services, government agencies
Common Search & ComparisonYesYes

While both roles involve supporting clients and coordinating services, Case Management Associates typically have less advanced credentials and focus on administrative and coordination tasks. Social Workers often hold advanced degrees and provide more in-depth counseling and advocacy. Understanding these differences helps in choosing the right career path or job search focus.

Can you become a case management associate with an associate's degree?

Yes, many employers hire case management associates with an associate's degree in fields like social work, psychology, or healthcare. Relevant skills include communication, organization, and knowledge of case management software; some positions may also require certification or experience in social services.

Is case management a stressful job?

Case management associates often work in fast-paced environments that require strong organizational and communication skills, which can lead to stress. The job involves managing multiple cases, meeting deadlines, and addressing client needs, which may contribute to job-related stress levels.

What are the most commonly searched types of Case Management jobs in Goldendale, WA?

The most popular types of Case Management jobs in Goldendale, WA are:

What cities near Goldendale, WA are hiring for Case Management Associate jobs?

Cities near Goldendale, WA with the most Case Management Associate job openings:

Infographic showing various Case Management Associate job openings in Goldendale, WA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $43,321 per year, or $20.8 per hour.

Crisis Mental Health Specialist

Mid-Columbia Center for Living

The Dalles, OR โ€ข On-site

$5.5K - $7.6K/mo

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago


Job description

Sign-on bonus Available!
Mental Health Specialist QMHP, Not Licensed: $7,500.00
Mental Health Specialist LPC/LMFT/ LCSW Licensed: $10,000.00      
Working Title: Crisis Mental Health Specialist
Program: Crisis- Mobile
Report to: Clinical Services Manager
Pay Range:

  • Mental Health Specialist I      $5,569.21– $6,769.41 per/month
  • Mental Health Specialist II     $5,903.37– $7,175.58 per/month
  • Mental Health Specialist III    $6,257.57 – $7,606.11 per/month

Location: On-site, The Dalles, Oregon (Subject to work in Hood River, Wasco, and Sherman Counties)
Hours/FTE: 1.0 FTE(37.5 hours/week) Monday-Friday 8:30am-5:00pm 
This position requires the ability to work rotating on-call shifts to be split amongst the team to cover 24-hour crisis support services.
FSLA Status: Exempt

The Crisis Mental Health Specialist I, II, or III employs strong clinical skills to provide services in a community mental health setting over the tri-county area. With the high prevalence of trauma among individuals receiving mental health services, the Crisis Mental Health Specialist I, II, or III must possess demonstrated understanding of the effects of trauma on health, relationships, coping and other aspects of the lives of those we serve.
The Mental Health Specialist provides culturally competent, appropriate, and trauma-informed crisis and behavioral health treatment for assigned clients.  This position provides counseling and education for individuals, couples, families, and groups.  The Mental Health Specialist provides behavioral health services to other community agencies, coordinates behavioral health services with other community and State resources, and performs related work as required.  Incumbents must demonstrate cultural sensitivity and understanding of how culture influences and impacts behavioral health services while incorporating this understanding into trauma-informed care.
Mid-Columbia Center for Living (MCCFL) is a Certified Community Behavioral Health Clinic (CCBHC) that specializes in providing services that are both trauma-informed and recovery-oriented to persons / consumers with mental illness and addictions. Trauma-informed care includes safety, choice, collaboration, trustworthiness, cultural sensitivity, and empowerment for both clients and staff. MCCFL serves Hood River, Wasco, and Sherman Counties and utilizes a consumer-involved, consumer-engaged, and consumer-driven model. MCCFL provides a whole-person care approach to adults and children to address both physical and mental health needs. MCCFL offers a variety of programs including a mobile crisis unit, intensive case management, ongoing counseling, community support, supported employment, jail diversion, hospital discharges, hearings, and more.
What you'll need: Any qualifying combination of education, licensure and experience that demonstrates the ability to perform the duties of the position is qualifying.  This includes:
For Crisis Mental Health Specialist Levels I, II, and III:
  • Master's degree in a Mental Health and Addiction Certification Board of Oregon (MHACBO) qualifying field, or current variance approval through the Oregon Health Authority (OHA) to provide mental health services as a Qualified Mental Health Practitioner (QMHP) AND
  • Two (02) years of relevant experience providing counseling, case management, or care coordination of clients with Severe and Persistent Mental Illness (SPMI).
  • Mobile Crisis Response experience is preferred.
  • Experience with co-occurring disorders is preferred.
  • Bilingual fluency in English/Spanish is preferred.
  • Certification as an alcohol and drug counselor certification (CADC I or CADC II) is preferred.
  • Must obtain certification from the Department of Human Services as a Mental Health Investigator and Mental Health Examiner. Must keep certification current and in good standing.
  • Must possess a valid Oregon or Washington Driver's License, maintain an acceptable driving record, and be insurable for client service purposes and for travel between business office for meetings and/or trainings.
  • This position must pass all criminal history check requirements as required by ORS 181.536 to 181.537, and in accordance with OAR 407-007-0220 to 407-007-0370.

Additional Specifications for Level I:
  • Must be certified as a Qualified Mental Health Professional (QMHP) or register as QMHP-R within 14 days of hire OR
  • Must have an equivalent certification that meets OAR 309-019-0125 at time of hire. This may be a Professional Counseling Associate (PCA), Clinical Social Work Associate (CSWA), and/or Marriage and Family Therapist Associate (MFTA).

Additional Specifications for Level II:
  • Professional licensure in the State of Oregon as an LCSW, LMFT, or LPC.

Additional Specifications for Level III:
  • Licensure as required for Level II AND
  • Licensing Board approval to supervise licensure candidates.
What you’ll do:
  • Provide psychotherapy, counseling, and case management services to individuals, couples, families and groups.  Conduct interviews to accumulate pertinent data; assess presenting issues; develop service plans. Counseling and psychotherapy may include working with assigned clients in developing communication skills, providing assertiveness training, providing behavior modification programs, and monitoring the effects of prescribed medication.
  • Depending on position, may provide substance abuse disorder assessment and provide integrated dual-diagnosis services to assigned clients.
  • Utilize agency clinical software system to prepare current client records of treatment and reports as necessary and required.  Maintain timely and cogent progress notes and service plans.  Ensure that client records and other documentation are up-to-date and justify the services provided.
  • Serve as investigator and/or examiner in involuntary commitment procedures.
  • Assist and/or provide back-up support with screening, referral, and crisis services as needed and directed by supervisor. May provide after-hours emergency services on a 24-hour, rotating basis, such as telephone consultation, crisis intervention, and pre-hospital screening examinations. 
  • Actively participate in joint case planning and coordination with internal multi-disciplinary team and agency psychiatrists.  Collaborate in case planning and service coordination as needed with other community agencies such as schools, group homes, community detention facility, community medical hospital and other DHS programs.
  • Participate in all team and agency meetings as scheduled.
  • Use agency vehicles to provide community-based services and transport clients to appointments, activities, and other approved destinations. Ensure the comfort, dignity and safety of clients during transport, following all applicable safety protocols.
  • Perform all relevant essential responsibilities using the English language.
  • Regular and reliable attendance, professional communication, and confidentiality
Position-Specific Essential Responsibilities of the Crisis Mental Health Specialist I, II, or III (This position may include any of the above-mentioned general responsibilities plus the following):
  • Respond to emergency services requests from supervisor, clientele, families, law enforcement, community hospitals and other community partners.  Provide crisis counseling/crisis intervention, risk assessment, risk mitigation and safety planning, referral to appropriate resources, individual counseling and case management services to individuals, couples, families, and groups.
  • Provide face-to-face response to requests for crisis counseling/intervention in a variety of settings, including hospitals, community partner offices, individual homes, and/or any location within the community; may require accessing sites with unimproved terrain, flights of stairs, and/or exposure to adverse weather conditions for extended periods of time.
  • Initiate Director’s Custody/Director’s Hold based on assessed imminent risk to self or others, or grave disability.
  • Provide short-term, community-based, intensive behavioral health stabilization services for individuals post behavioral health crises. Collaborate with the Mobile Crisis team, families, and community partners to provide mental health assessments, brief solution focused individual/family therapy, crisis and safety planning, skills training, on-going mobile crisis response and de-escalation, care coordination and discharge planning.
  • Provide Civil Commitment Investigations/Examiner duties for Involuntary Commitment Program; investigate the individual's mental health status to determine if the person has a mental illness and is dangerous to self and/or gravely disabled. Attend hearings as necessary.
  • Maintain compliance of OAR 309-072-0120 by completing required Mobile Crisis trainings.
  • Provide telephone or walk-in screening and referral assistance to a wide variety of clientele making initial contact with MCCFL.  Provide appropriate outside referral information to initial contacts that are not appropriate for MCCFL services.
  • Develop crisis resources materials to assist on-call staff. Maintain an up-to-date knowledge of available agencies and community resources.
  • Train staff on community resources, crisis counseling techniques, community hospital issues, and crisis services policies and procedures.  Provide mobile crisis training to staff and community partners as directed by Clinical Supervisor.
  • Provide behavioral health education and information to various interest groups.  Maintain and develop relationships/partnerships with community partners including community hospitals, state and local law enforcement, mental health providers, the school system, local medical professionals, and other community organizations. 
  • Must be able to meet the unique physical demands required of this role, including, but not limited to: a high level of physical mobility and exertion; regular exposure to adverse environmental conditions.
What we’ll do:We recognize your value and will strive to keep you engaged and appreciated. The selected candidate will receive:
  • Competitive salary, dependent on experience.
  • 95% employer-paid comprehensive medical, dental, and vision coverage for employees only. Low deductible plans for family coverage through PEBB
  • PERS Retirement Contribution
  • 11 Holidays, including 1 floating holiday
  • 15 vacation days
  • 12 sick days a year
  • Loan forgiveness- HRSA!

The hiring process:
  1. Application review
  2. Questionnaire (if additional information is needed)
  3. Panel Interview
  4. Possible second-round panel interview
  5. Conditional Offer
    1. DMV Record Review, if the position requires driving
    2. 10 Panel Drug Screen (Although recreational marijuana use is legal in the state of Oregon, you will not be considered for this position if you’re unable to pass a pre-employment drug screening due to federal regulations.)
    3. Criminal History check through Orchards BCU
    4. Reference check
    5. Licensure Primary Source Verification

MCCFL provides reasonable accommodations for qualified individuals with disabilities. To request accommodation in the recruitment or selection process, please contact human resources at 541-288-4359 or email hr@mccfl.org.

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