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Case Management Associate Jobs in Puerto Rico (NOW HIRING)

Elevance Health

PR

This role enables associates to workvirtually full-time, except for required in-person training ... Performs care management activities within the scope of licensure for members with complex and ...

Costco

Loss Prevention Clerk

Bayamon, PR · On-site

Enters cases into case management system Nettrack. * Maintains evidence collected and reports files from investigations. * Testifies in court concerning theft investigations. * Communicates with ...

Williams-Sonoma, Inc.

Stock Assoc

San Juan, PR

$10.25 - $13/hr

Effective time management skill to execute multiple tasks simultaneously * Ability to be mobile in ... immigration case or "sponsor" an individual for this position (for example, H-1B or other ...

Rejuvenation

Stock Assoc

San Juan, PR

$10.25 - $13/hr

Effective time management skill to execute multiple tasks simultaneously * Ability to be mobile in ... immigration case or "sponsor" an individual for this position (for example, H-1B or other ...

Williams-Sonoma

Stock Assoc

San Juan, PR · On-site

$10.25 - $13/hr

Effective time management skill to execute multiple tasks simultaneously * Ability to be mobile in ... immigration case or "sponsor" an individual for this position (for example, H-1B or other ...

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Case Management Associate information

What is the difference between Case Management Associate vs Social Worker?

AspectCase Management AssociateSocial Worker
Required CredentialsHigh school diploma or bachelor's degree; certifications varyBachelor's or master's degree in social work; licensure often required
Work EnvironmentHealthcare facilities, community organizations, insurance companiesHospitals, clinics, social service agencies
Employer & Industry UsageHealthcare, insurance, community servicesHealthcare, social services, government agencies
Common Search & ComparisonYesYes

While both roles involve supporting clients and coordinating services, Case Management Associates typically have less advanced credentials and focus on administrative and coordination tasks. Social Workers often hold advanced degrees and provide more in-depth counseling and advocacy. Understanding these differences helps in choosing the right career path or job search focus.

What is a case management associate?

A Case Management Associate is a professional who supports case managers in coordinating and managing patient care or social services. Their duties often include gathering patient information, assisting with documentation, scheduling appointments, and facilitating communication between clients, healthcare providers, and insurance companies. They help ensure that clients receive appropriate and timely services while maintaining accurate records. Case Management Associates typically work in hospitals, clinics, insurance companies, or social service agencies and play a key role in streamlining the case management process.

What are some common challenges faced by case management associates, and how can they be addressed?

Case Management Associates often navigate challenges such as balancing high caseloads, managing complex client needs, and coordinating communication among various service providers. Time management and organizational skills are crucial in prioritizing tasks and ensuring timely follow-up. Building strong relationships with clients and maintaining clear, consistent communication with interdisciplinary teams can help address these challenges and lead to more effective outcomes.

What are the key skills and qualifications needed to thrive as a case management associate, and why are they important?

To thrive as a Case Management Associate, you generally need foundational knowledge in healthcare or social services, often supported by an associate's or bachelor's degree in a related field. Familiarity with case management software, electronic health records (EHR), and documentation systems is typically required. Outstanding organizational skills, empathy, and effective communication help you excel in coordinating care and supporting clients. These competencies are essential for ensuring efficient case resolution, client satisfaction, and seamless collaboration with interdisciplinary teams.

What is the job of a case management associate?

The responsibilities of a case management associate involve managing cases for patients in a health care, mental health care, or social services setting. Your duties in this career often involve working on documentation for clients or patients. You may complete admission and discharge paperwork and communicate with patients or clients during the process so that they understand each step. Some case management aides may interact extensively with patients to get initial information that the caseworker or manager can use to make an assessment.

More about Case Management Associate jobs
What are the most commonly searched types of Case Management jobs in Puerto Rico? The most popular types of Case Management jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Case Management Associate jobs? Cities in Puerto Rico with the most Case Management Associate job openings:
Case Management Associate jobs near you
Infographic showing various Case Management Associate job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 2% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Civil Investigator Supporting the US Attorney's Office

Forfeiture Support Associates

San Juan, PR • On-site

Full-time

Medical, Dental, Vision, Life

Re-posted 4 days ago

Job description

FSA Federal (FSA) is focused on delivering unsurpassed services in support of law enforcement and homeland security. We currently have a vacancy for a Civil Investigator. In this role, you will be supporting the overall mission of the US Attorney's Office (USAO). If you are looking for a meaningful, mission driven career, Join FSA!

Responsibilities
The Civil Investigator supports government efforts to enforce and collect outstanding civil judgments and criminal restitution orders that are administered through civil enforcement processes. The position conducts investigative and analytical activities to identify assets, locate individuals and entities, verify financial information, and develop evidence that supports post-judgment and pre-judgment collection efforts in accordance with applicable laws, regulations, and court orders.
  • Conduct complex investigations in support of civil enforcement, litigation, regulatory, and other government civil matters.
  • Gather, analyze, and evaluate financial, business, public, and investigative records to identify relevant facts, verify information, and support case objectives.
  • Analyze documentation including tax returns, bank records, financial statements, general ledgers, and other records as required to support civil investigations.
  • Prepare clear, concise, and comprehensive investigative reports, affidavits, declarations, and other written products.
  • Support all phases of civil investigations, including case development, discovery, subpoena preparation and tracking, witness identification, collateral inquiries, and pre-judgment investigative activities.
  • Coordinate with federal, state, local, tribal, and international agencies and organizations, as required, to obtain or verify information relevant to civil matters.
  • Provide investigative guidance, analytical support, and subject matter expertise to government attorneys, investigators, and other personnel.
  • Present investigative findings and provide testimony during depositions, hearings, trials, or other civil legal proceedings, as required.
  • Conduct briefings and training related to investigative processes, findings, and best practices.
  • Maintain accurate case documentation and ensure timely entry of investigative activities into government databases and case management systems.
Requirements
  • Bachelor's degree from an accredited institution in Criminal Justice, Accounting, Finance, Business, Public Administration, or a related field is required.
  • Relevant professional experience may be substituted for education requirements, where applicable.
  • Specialized investigative training, certifications, or professional credentials are preferred.
  • Demonstrated experience conducting complex civil, regulatory, administrative, or financial investigations.
  • Ability to analyze financial, business, and investigative records to identify relevant facts and support civil enforcement or litigation.
  • Experience preparing clear, accurate, and well-supported investigative reports and presenting findings both verbally and in writing.
  • Knowledge of civil investigative procedures, discovery processes, and evidentiary standards.
  • Experience utilizing commercial and government investigative databases (e.g., Accurint, FinCEN, and similar research tools).
  • Strong analytical, organizational, written, verbal, and interpersonal communication skills.
  • Ability to conduct both field and desk-based investigations independently and manage multiple investigative priorities.
  • Prior experience supporting government civil litigation, regulatory enforcement, inspector general investigations, or comparable civil investigative functions is highly preferred.
This position requires U.S. Citizenship and a 7 (or 10) year minimum background investigation.
Benefit Overview

At FSA Federal, we recognize the diverse needs of our employees and strive to provide an excellent package to help meet those needs. Comprehensive benefits are offered with greater choice and flexibility to support your health, work-life balance, and professional growth. A package providing employee only coverage can be built around our basic plans at $0 employee cost for: Medical, Dental, Vision, Term Life Insurance, Accidental Death & Dismemberment Insurance, Short-Term Disability, and Employee Assistance Program. For more information, click here.

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