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Case Management Associate Jobs in Pennsylvania (NOW HIRING)

Firetree Ltd

Case Associate - Federal

Harrisburg, PA · On-site

$16/hr

Description THIS ROLE IS Part-Time 10-15 hours a week Summary This position is responsible for assisting program monitors and case managers complete various daily administrative tasks. Essential ...

Encompass Health

Case Manager

Reading, PA

$19.25 - $24.75/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... For Nursing, must possess minimum of an Associate Degree in Nursing, RN licensure with BSN ...

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$11

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$29

How much do case management associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for case management associate in Pennsylvania is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $21.92 per hour, depending on experience, location, and employer.

What is a case management associate?

A Case Management Associate is a professional who supports case managers in coordinating and managing patient care or social services. Their duties often include gathering patient information, assisting with documentation, scheduling appointments, and facilitating communication between clients, healthcare providers, and insurance companies. They help ensure that clients receive appropriate and timely services while maintaining accurate records. Case Management Associates typically work in hospitals, clinics, insurance companies, or social service agencies and play a key role in streamlining the case management process.

What is the job of a case management associate?

The responsibilities of a case management associate involve managing cases for patients in a health care, mental health care, or social services setting. Your duties in this career often involve working on documentation for clients or patients. You may complete admission and discharge paperwork and communicate with patients or clients during the process so that they understand each step. Some case management aides may interact extensively with patients to get initial information that the caseworker or manager can use to make an assessment.

What are the key skills and qualifications needed to thrive as a case management associate, and why are they important?

To thrive as a Case Management Associate, you generally need foundational knowledge in healthcare or social services, often supported by an associate's or bachelor's degree in a related field. Familiarity with case management software, electronic health records (EHR), and documentation systems is typically required. Outstanding organizational skills, empathy, and effective communication help you excel in coordinating care and supporting clients. These competencies are essential for ensuring efficient case resolution, client satisfaction, and seamless collaboration with interdisciplinary teams.

What are some common challenges faced by case management associates, and how can they be addressed?

Case Management Associates often navigate challenges such as balancing high caseloads, managing complex client needs, and coordinating communication among various service providers. Time management and organizational skills are crucial in prioritizing tasks and ensuring timely follow-up. Building strong relationships with clients and maintaining clear, consistent communication with interdisciplinary teams can help address these challenges and lead to more effective outcomes.

What is the difference between Case Management Associate vs Social Worker?

AspectCase Management AssociateSocial Worker
Required CredentialsHigh school diploma or bachelor's degree; certifications varyBachelor's or master's degree in social work; licensure often required
Work EnvironmentHealthcare facilities, community organizations, insurance companiesHospitals, clinics, social service agencies
Employer & Industry UsageHealthcare, insurance, community servicesHealthcare, social services, government agencies
Common Search & ComparisonYesYes

While both roles involve supporting clients and coordinating services, Case Management Associates typically have less advanced credentials and focus on administrative and coordination tasks. Social Workers often hold advanced degrees and provide more in-depth counseling and advocacy. Understanding these differences helps in choosing the right career path or job search focus.

Can you become a case management associate with an associate's degree?

Yes, many employers hire case management associates with an associate's degree in fields like social work, psychology, or healthcare. Relevant skills include communication, organization, and knowledge of case management software; some positions may also require certification or experience in social services.

Is case management a stressful job?

Case management associates often work in fast-paced environments that require strong organizational and communication skills, which can lead to stress. The job involves managing multiple cases, meeting deadlines, and addressing client needs, which may contribute to job-related stress levels.
More about Case Management Associate jobs

What are the most commonly searched types of Case Management jobs in Pennsylvania?

The most popular types of Case Management jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Case Management Associate jobs?

Cities in Pennsylvania with the most Case Management Associate job openings:

Case Management Associate jobs near you
Infographic showing various Case Management Associate job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $41,189 per year, or $19.8 per hour.

Case Management Associate Mon Valley Hospital

Penn Highlands Healthcare

Monongahela, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Penn Highlands Healthcare rating

5.4

Company rating: 5.4 out of 10

Based on 116 frontline employees who took The Breakroom Quiz

835th of 895 rated healthcare providers

Job description

Penn Highlands Healthcare has been awarded on the Forbes list of Best-in-State Employers 2022. This prestigious award is presented by Forbes and Statistica Inc., the world leading statistics portal and industry ranking provider.
Summary:
AS THE CASE MANAGEMENT COORDINATOR/SOCIAL SERVICE ASSOCIATE, you'll be responsible for providing comprehensive administrative support for the department. You must be self-motivating and have the ability to prioritize and complete assignments on her/his own initiative.
Other information:
QUALIFICATIONS:
Education: ADMINISTRATIVE MEDICAL ASSISTANT DEGREE
Experience: 2 YEARS OF PRIOR SUPPORT IN CASE MANAGEMENT PREFERRED
Required skills: ADVANCED COMPUTER SKILLS-PROFICIENCY IN MICROSOFT OFFICE APPLICATIONS. EFFECTIVE VERBAL COMMUNICATION SKILLS AND PROBLEM SOLVING SKILLS
WHAT WE OFFER:
  • Career Advancement Opportunities
  • Generous and Affordable Medical Benefit Package
  • Free Parking

BENEFITS:
  • Medical, Dental, and Vision offered the first month after start date
  • Paid Time Off
  • 401k retirement plan with company match after vesting
  • Short Term disability coverage
  • Life Insurance
  • Flex Spending Account
  • Employee Assistance Program (EAP)

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