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Case Management Associate Jobs in Philadelphia, PA

Encompass Health

Case Manager

Concordville, PA · On-site

$19.75 - $25.25/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... For Nursing, must possess minimum of an Associate Degree in Nursing, RN licensure with BSN ...

PMHCC Inc.

Case Manager

Philadelphia, PA · On-site

$19 - $24.50/hr

PMHCC Case Management is a unit dedicated to providing recovery support services to individuals as ... A High School or Associate's degree and a minimum of 12 semester credit hours in social science and ...

DOCS Health

Dental Case Manager

Pipersville, PA · On-site

$20.25 - $26.25/hr

High school diploma or equivalent; associate's or bachelor's degree preferred. * Minimum of 2 years of experience in dental, medical, or healthcare case management, scheduling, or coordination.

DOCS Health

Dental Case Manager

Pipersville, PA · On-site

$20.25 - $26.25/hr

High school diploma or equivalent; associate's or bachelor's degree preferred. * Minimum of 2 years of experience in dental, medical, or healthcare case management, scheduling, or coordination.

Xiente

Workforce Case Manager

Philadelphia, PA

$40K - $45K/yr

... management, and workforce development experience. The ideal candidate will possess hands-on ... Associate's Degree required; Bachelor's Degree preferred in Social Work, Human Services, Psychology ...

Xiente

Workforce Case Manager

Philadelphia, PA · On-site

$40K - $45K/yr

... management, and workforce development experience. The ideal candidate will possess hands-on ... Associate's Degree required; Bachelor's Degree preferred in Social Work, Human Services, Psychology ...

Acenda

Case Manager - ICMSG

Sewell, NJ · On-site

$20.19/hr

Program Info Integrated Case Management Services (ICMS) engages individuals at the point of ... possess an Associate's degree in a direct care field (e.g. psychosocial rehabilitation or ...

Horizon House

Manager Blended Case Mgmt

Swarthmore, PA · On-site

... Case Management Team. The Manager coordinates all operations of the Coordinated Evening Outreach ... Associate Director. Review and audit client's file ensuring that documentation is complete and ...

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Case Management Associate information

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How much do case management associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for case management associate in Philadelphia, PA is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $22.07 per hour, depending on experience, location, and employer.

What is a case management associate?

A Case Management Associate is a professional who supports case managers in coordinating and managing patient care or social services. Their duties often include gathering patient information, assisting with documentation, scheduling appointments, and facilitating communication between clients, healthcare providers, and insurance companies. They help ensure that clients receive appropriate and timely services while maintaining accurate records. Case Management Associates typically work in hospitals, clinics, insurance companies, or social service agencies and play a key role in streamlining the case management process.

What is the job of a case management associate?

The responsibilities of a case management associate involve managing cases for patients in a health care, mental health care, or social services setting. Your duties in this career often involve working on documentation for clients or patients. You may complete admission and discharge paperwork and communicate with patients or clients during the process so that they understand each step. Some case management aides may interact extensively with patients to get initial information that the caseworker or manager can use to make an assessment.

What are the key skills and qualifications needed to thrive as a case management associate, and why are they important?

To thrive as a Case Management Associate, you generally need foundational knowledge in healthcare or social services, often supported by an associate's or bachelor's degree in a related field. Familiarity with case management software, electronic health records (EHR), and documentation systems is typically required. Outstanding organizational skills, empathy, and effective communication help you excel in coordinating care and supporting clients. These competencies are essential for ensuring efficient case resolution, client satisfaction, and seamless collaboration with interdisciplinary teams.

What are some common challenges faced by case management associates, and how can they be addressed?

Case Management Associates often navigate challenges such as balancing high caseloads, managing complex client needs, and coordinating communication among various service providers. Time management and organizational skills are crucial in prioritizing tasks and ensuring timely follow-up. Building strong relationships with clients and maintaining clear, consistent communication with interdisciplinary teams can help address these challenges and lead to more effective outcomes.

What is the difference between Case Management Associate vs Social Worker?

AspectCase Management AssociateSocial Worker
Required CredentialsHigh school diploma or bachelor's degree; certifications varyBachelor's or master's degree in social work; licensure often required
Work EnvironmentHealthcare facilities, community organizations, insurance companiesHospitals, clinics, social service agencies
Employer & Industry UsageHealthcare, insurance, community servicesHealthcare, social services, government agencies
Common Search & ComparisonYesYes

While both roles involve supporting clients and coordinating services, Case Management Associates typically have less advanced credentials and focus on administrative and coordination tasks. Social Workers often hold advanced degrees and provide more in-depth counseling and advocacy. Understanding these differences helps in choosing the right career path or job search focus.

Can you become a case management associate with an associate's degree?

Yes, many employers hire case management associates with an associate's degree in fields like social work, psychology, or healthcare. Relevant skills include communication, organization, and knowledge of case management software; some positions may also require certification or experience in social services.

Is case management a stressful job?

Case management associates often work in fast-paced environments that require strong organizational and communication skills, which can lead to stress. The job involves managing multiple cases, meeting deadlines, and addressing client needs, which may contribute to job-related stress levels.
More about Case Management Associate jobs

What are the most commonly searched types of Case Management jobs in Philadelphia, PA?

The most popular types of Case Management jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Case Management Associate jobs?

Cities near Philadelphia, PA with the most Case Management Associate job openings:

Case Management Associate jobs near you
Infographic showing various Case Management Associate job openings in Philadelphia, PA as of August 2026, with employment types broken down into 65% Full Time, 30% Part Time, and 5% Contract. Highlights an 85% In-person, 5% Hybrid, and 10% Remote job distribution, with an average salary of $41,463 per year, or $19.9 per hour.

Case Management Referral Specialist

Penndel Mental Health Center

Langhorne, PA • On-site

Full-time

Re-posted 11 days ago

Job description

Description

Join a Team Where Purpose Meets Impact!


Who we are...Penndel Mental Health Center is a private, non-profit community mental health center, which has been providing psychiatric and social services to residents of Lower Bucks County for over 50 years.


At our organization, every role in our organization contributes directly to our mission to strengthen individual, family and community well-being through accessible high-quality community-based behavioral health services.


What we value... Each member of our team supports our commitment to operational excellence, collaboration, responsiveness, adaptability, access to services, building healthy environment, providing comprehensive and integrated services, honesty and trustworthiness, and working as one Penndel!


How to join our team... Apply today! At Penndel, you'll enjoy excellent training, supervisory support, and industry-leading total rewards package. Become a part of our great team...Where Purpose Meets Impact!


Location:2080 Cabot Blvd. West, Langhorne, PA 19047

FT/PT: Full-time


General description/ Qualifications:

The Case Management Referral Specialist is a position that assists children, adolescents and adults and their families as the access point to Administrative and Blended Case Management Services at Penndel Mental Health Center. The Referral Specialist operates as Penndel Mental Health Center's Case Management liaison to hospitals, community members and other network providers who wish to inquire as well as refer individuals to Mental Health Case Management. The Referral Specialist receives, tracks, processes and intakes referrals to case management based on client's needs and eligibility. 

Requires a minimum of a Bachelor's degree in human service field. Blended Case Management experience strongly preferred. 


Duties/Responsibilities:

  • Receives, processes, and tracks incoming ACM and BCM Case Management referrals.
  • Coordinates with referral sources to schedule interviews and assess referred clients
  • Assess referrals for eligibility for Blended Case Management services
  • Determines the appropriate case management department for new intakes (ACM or BCM)
  • Assists potential referrals by providing coordination to community resources if case management services are mutually determined to not be necessary
  • Conducts the initial intake and assessment of case management clients including the completion of the initial matrix to identify case management level of care (Resource Coordination or Intensive Case Management)
  • Collaborates with the Associate Executive Director regarding potential appropriateness of referrals for higher levels of community care (such as Assertive Community Treatment) or more appropriate case management services depending on cognitive functioning (such as Intellectual Disability Supports Coordination) 
  • Fulfills other record keeping and reporting requirements
  • Attends agency staff development and training meetings on a weekly basis, monthly BCM trainings, and OMH training sessions and seminars specifically designed for BCM
  • Participates in regularly scheduled supervisions which include: individual once per week, and group supervision 
  • Performs related duties as required/assigned
  • Must adhere to Corporate Compliance policy
  • Position normally requires the physical demands of performing work requiring low physical exertion, lifting up to 10 pounds and mobility that would enable employee to attend meetings in a variety of settings.


Requirements

Physical Requirements:

Equipment use including but not limited to computer (including repetitive motions of typing, seeing monitor), copier, fax, printer, shredder, telephone, cell phone, and voice mail and light lifting up to 10 pounds, ability to drive agency vehicles.      



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