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Case Management Assistant Jobs in Tennessee (NOW HIRING)

Comcare, Inc.

Case Manager Assistant

Greeneville, TN · On-site

Case Manager Assistant Primary Function: To ensure the quality of programs related to the support plan by assisting the Case Manager. 1. Assist the Case Manager as requested. 2. Assist Case Manager ...

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Zunch Staffing

Director of Case Management

Nashville, TN

$125K - $160K/yr

Facilitate Case Management education within the division; assist with orientation and ongoing education of Case Management staff. * Identify and propose opportunities to improve current technology or ...

Honorhealth

Position oversees case management staff to include RN Case Managers, SW Case Managers and Case Management Assistants. Responsibilities include monitoring the activities, performance and development ...

Provive Wellness

Case Manager

Brentwood, TN

$19 - $24.25/hr

Document case management activity, treatment plans, and progress notes in accordance with program ... Monitor client attendance and engagement, addressing barriers to participation. Assist with ...

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Case Management Assistant information

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$11

$19

$26

How much do case management assistant jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for case management assistant in Tennessee is $19.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $22.26 per hour, depending on experience, location, and employer.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, extensive experience, and specialized skills in healthcare, legal, or social services. Salaries can reach over $80,000 annually, especially for senior or managerial roles in large organizations or healthcare systems. Geographic location and industry also influence compensation levels for case management assistants and related roles.

What are the key skills and qualifications needed to thrive as a Case Management Assistant, and why are they important?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What Is the Job of a Case Management Assistant?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What do assistant case managers do?

Assistant case managers support case managers by helping to coordinate client services, gather information, and maintain case files. They often communicate with clients, healthcare providers, and social service agencies, and may use case management software to track progress and document interactions. Strong organizational and communication skills are essential for this role.

What are some common challenges faced by Case Management Assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it provides experience with administrative tasks, patient interaction, and medical record management. It typically requires basic certification or training and offers opportunities for skill development and career advancement in healthcare settings.

Do you need a degree to be a case management assistant?

A degree is not always required to become a case management assistant, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, organization, and familiarity with case management software can be important, and some positions may require additional certifications or training.

What are case management assistants?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs
What are the most commonly searched types of Case Management jobs in Tennessee? The most popular types of Case Management jobs in Tennessee are:
What are popular job titles related to Case Management Assistant jobs in Tennessee? For Case Management Assistant jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Case Management Assistant jobs in Tennessee look for? The top searched job categories for Case Management Assistant jobs in Tennessee are:
What cities in Tennessee are hiring for Case Management Assistant jobs? Cities in Tennessee with the most Case Management Assistant job openings:
Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,132 per year, or $19.3 per hour.

Assistant-Case Management

Baptist Memorial Health Care Corporation

Memphis, TN • On-site

Other

Re-posted 17 days ago

Baptist Memorial Health Care rating

7.2

Company rating: 7.2 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

342nd of 890 rated healthcare providers

Job description

Job Summary

Provides assistance to the case management and social work staff on an ongoing basis. Communicates, coordinates, disseminates information with team members for care coordination. Performs other duties as assigned.

Responsibilities

  • Communicates with Case Managers and Social Workers to optimize the utilization/case management processes.
  • Prioritizes daily activities to facilitate the utilization/case management processes.
  • Participates in discharge planning activities in collaboration with Case Managers/Social Workers.
  • Other duties as assigned.
  • Completes assigned goals.

Specifications

Experience

Minimum Required

Preferred/Desired

  • Two (2) to five (5) years experience in utilization management; medical office or other hospital department.

Education

  • High School Diploma Skill in communicating clearly and effectively using standard English language (verbal and written) to achieve high productivity, efficiency, and accuracy to complete job requirements.

Minimum Required

  • High School Diploma Skill in communicating clearly and effectively using standard English language (verbal and written) to achieve high productivity, efficiency, and accuracy to complete job requirements.

Preferred/Desired

  • Based on hospital complexity a LPN or BSW could serve in role. Skill in communicating clearly and effectively using standard English language (verbal and written) to achieve high productivity, efficiency, and accuracy to complete job requirements.

Training

Minimum Required

Preferred/Desired

Special Skills

  • Ability to be organized and prioritize workload. Efficiencies in Microsoft Office Software. Ability to work well with teams.

Minimum Required

  • Ability to be organized and prioritize workload. Efficiencies in Microsoft Office Software. Ability to work well with teams.

Preferred/Desired

  • Ability to be organized and prioritize workload. Efficiencies in Microsoft Office Software. Ability to work well with teams.

Licensure

Minimum Required

Preferred/Desired

What Baptist Memorial Health Care employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Baptist Memorial logo

About Baptist Memorial

Sourced by ZipRecruiter

Baptist Memorial, based in Memphis, TN, US, is a leading health care organization renowned in the healthcare industry. The company's official website is baptistonline.org which provides a comprehensive view of their services and operations. Baptist Memorial operates a myriad of hospitals, health clinics, and medical facilities providing expert and compassionate care. Founded in 1912, it has a rich legacy of over a hundred years of dedication to its community, offering services which include acute care, diagnostic services, and a broad range of speciality health services fulfilling various patient needs.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

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