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Case Management Assistant Jobs in Tennessee (NOW HIRING)

Zunch Staffing

Director of Case Management

Nashville, TN · On-site

$125K - $160K/yr

Facilitate Case Management education within the division; assist with orientation and ongoing education of Case Management staff. * Identify and propose opportunities to improve current technology or ...

Honorhealth

Position oversees case management staff to include RN Case Managers, SW Case Managers and Case Management Assistants. Responsibilities include monitoring the activities, performance and development ...

UHS

CASE MANAGER (BSW)

Memphis, TN · On-site

$17.75 - $23/hr

... Assistant Clinical Program Director, while mentoring case management staff. The Case Manager collaborates with other healthcare team members to coordinate and facilitate the effective delivery of ...

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How much do case management assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for case management assistant in Tennessee is $19.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $22.26 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
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What are the most commonly searched types of Case Management jobs in Tennessee?

The most popular types of Case Management jobs in Tennessee are:

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For Case Management Assistant jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Case Management Assistant jobs in Tennessee look for?

The top searched job categories for Case Management Assistant jobs in Tennessee are:

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Cities in Tennessee with the most Case Management Assistant job openings:

Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Tennessee as of September 2026, with employment types broken down into 66% Full Time, 17% Contract, and 17% Nights. Highlights an 100% In-person job distribution, with an average salary of $40,132 per year, or $19.3 per hour.

Assistant-Case Management

Memphis, TN • On-site

Baptist Memorial Health Care Corporation
Hospitals • 10K+ employees
Learn more about Baptist Memorial Health Care Corporationexternal

Full-time

Re-posted yesterday

Baptist Memorial Health Care rating

7.3

Company rating: 7.3 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

Job description

Overview
Job Summary
Provides assistance to the case management and social work staff on an ongoing basis. Communicates, coordinates, disseminates information with team members for care coordination. Performs other duties as assigned.
Responsibilities
  • Communicates with Case Managers and Social Workers to optimize the utilization/case management processes.
  • Prioritizes daily activities to facilitate the utilization/case management processes.
  • Participates in discharge planning activities in collaboration with Case Managers/Social Workers.
  • Other duties as assigned.
  • Completes assigned goals.

Specifications
Experience
Minimum Required
Preferred/Desired
  • Two (2) to five (5) years experience in utilization management; medical office or other hospital department.

Education
  • High School Diploma Skill in communicating clearly and effectively using standard English language (verbal and written) to achieve high productivity, efficiency, and accuracy to complete job requirements.

Minimum Required
  • High School Diploma Skill in communicating clearly and effectively using standard English language (verbal and written) to achieve high productivity, efficiency, and accuracy to complete job requirements.

Preferred/Desired
  • Based on hospital complexity a LPN or BSW could serve in role. Skill in communicating clearly and effectively using standard English language (verbal and written) to achieve high productivity, efficiency, and accuracy to complete job requirements.

Training
Minimum Required
Preferred/Desired
Special Skills
  • Ability to be organized and prioritize workload. Efficiencies in Microsoft Office Software. Ability to work well with teams.

Minimum Required
  • Ability to be organized and prioritize workload. Efficiencies in Microsoft Office Software. Ability to work well with teams.

Preferred/Desired
  • Ability to be organized and prioritize workload. Efficiencies in Microsoft Office Software. Ability to work well with teams.

Licensure
Minimum Required
Preferred/Desired

What Baptist Memorial Health Care employees say

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About Baptist Memorial

Sourced by ZipRecruiter

Baptist Memorial, based in Memphis, TN, US, is a leading health care organization renowned in the healthcare industry. The company's official website is baptistonline.org which provides a comprehensive view of their services and operations. Baptist Memorial operates a myriad of hospitals, health clinics, and medical facilities providing expert and compassionate care. Founded in 1912, it has a rich legacy of over a hundred years of dedication to its community, offering services which include acute care, diagnostic services, and a broad range of speciality health services fulfilling various patient needs.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

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