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Case Management Aide Jobs in Tennessee (NOW HIRING)

Trusted Ally Home Care

Senior Case Manager

Knoxville, TN

$41 - $46/hr

... aide services to nuclear-exposed employees in the comfort of their homes. TAHC has been serving ... Coordination and Management of Care * Ensure Quality Patient Care, Compliance, and Evidence-Base ...

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Case Management Aide information

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$10

$17

$25

How much do case management aide jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for case management aide in Tennessee is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What is a case management aide?

A Case Management Aide is a professional who provides support to case managers in social service settings. They help coordinate services, maintain client records, and assist clients with accessing resources. Their duties often include scheduling appointments, conducting follow-up calls, and helping with paperwork. Case Management Aides play a crucial role in ensuring that clients receive the support they need efficiently and effectively.

What does a case management aide do?

Case Management Aides play a vital role by assisting case managers with administrative tasks, coordinating appointments, and maintaining accurate client records. They often serve as a point of contact for clients, helping them navigate services and ensuring timely communication between all parties involved. Daily responsibilities may include data entry, preparing reports, and supporting case managers in monitoring client progress, all of which contribute to the smooth operation of the case management team. This collaborative environment provides aides with valuable experience and insight into social services, often serving as a stepping stone to more advanced roles in the field.

What are the key skills and qualifications needed to thrive as a case management aide?

To thrive as a Case Management Aide, you need organizational skills, attention to detail, and a background in social services or related fields, often supported by a high school diploma or associate degree. Familiarity with case management software, client database systems, and basic office applications is typically required. Strong interpersonal skills, empathy, and effective communication set outstanding aides apart when supporting clients and collaborating with case managers. These competencies are critical for accurately managing client information, facilitating services, and ensuring smooth case coordination.

What is the difference between Case Management Aide vs Social and Human Service Assistant?

AspectCase Management AideSocial and Human Service Assistant
Required CredentialsHigh school diploma; some roles may require certificationHigh school diploma; some roles may require certification
Work EnvironmentHealthcare facilities, social service agenciesCommunity organizations, social service agencies
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government agencies, community programs

Both roles support clients with social services, but Case Management Aides typically focus on assisting with case coordination under supervision, often in healthcare settings. Social and Human Service Assistants may work more broadly in community outreach and client support. The roles share similar credentials and work environments, making them closely related but with different primary responsibilities.

How to become a case management aide?

To become a case management aide, candidates typically need a high school diploma or equivalent and may benefit from coursework in social work or healthcare. Relevant skills include communication, organization, and basic knowledge of healthcare or social services, with some positions requiring on-the-job training or certification in areas like CPR or first aid.

Is case management a stressful job?

Case management aides often work in fast-paced environments that require managing multiple client needs and documentation, which can be stressful. The job may involve emotional challenges and deadlines, but stress levels vary depending on workload, support systems, and individual coping skills.

What are the most commonly searched types of Case Management jobs in Tennessee?

The most popular types of Case Management jobs in Tennessee are:

Case Management Aide jobs near you
Infographic showing various Case Management Aide job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $36,433 per year, or $17.5 per hour.

Senior Case Manager

Trusted Ally Home Care

Knoxville, TN

$41 - $46/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Senior Case Manager - Knoxville, TN

Who We Are:

Trusted Ally Home Care is a growing multi-state home care agency that specializes in providing nursing and home health aide services to nuclear-exposed employees in the comfort of their homes. TAHC has been serving families and their loved ones since 2010. After witnessing the impact that quality home care services brought to her grandfather's life, our co-founder Candace Honeywell, was determined to bring the same level of care to everyone we serve. Together, with co-founder Alexander Page, they are committed to driving positive change in home health care.

Core Values:

  • Passion to Serve
  • Be Your Best
  • Bring Your Best
  • Do the Right Thing
  • Do What it Takes

Job Summary:

The Home Health Registered Nurse Senior Case Manager will be responsible for managing and coordinating the delivery of patient care in the home health setting. The ideal candidate will have a strong clinical background, excellent communication skills, and extensive experience in case management. They will work closely with multidisciplinary teams to develop and implement individualized care plans while ensuring compliance with regulatory standards and best practices.

Major Functions:

  • Lead, Manage, Drive Accountability for Training RN Leadership and Field Staff
  • Coordination and Management of Care
  • Ensure Quality Patient Care, Compliance, and Evidence-Base Practice
  • Provide Direct Patient Care and Timely Documentation
  • Support New Patient Admissions and Interdisciplinary Collaboration

Education and Experience Qualifications:

  • Be a registered nurse (R.N.) with a current license in Tennessee
  • Minimum of 2-3 years of nursing experience required; at least 3 years of experience in home health, case management, supervisory experience, or a related field strongly preferred
  • Proficiency in using electronic health records (EHRs) and medical documentation systems
  • Valid driver’s license and access to a reliable vehicle.

Additional Information:

  • Compensation: $41 - $46/hour, plus bonus eligibility
  • PTO
  • Sick Pay
  • Bereavement Pay
  • Health, Dental, and Vision Insurance
  • 401k
  • STD

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