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Case File Manager Jobs in Mercer, PA (NOW HIRING)

Equitas Health, Inc.

Benefits Navigator

Poland, OH

$17.79 - $22.21/hr

... filing the applications with the appropriate agencies. * Acquire and maintain certification as a ... Community-based services, housing services, case management services, or prevention services ...

Equitas Health

Benefits Navigator

Poland, OH · On-site

$17.79 - $22.21/hr

... filing the applications with the appropriate agencies. * Acquire and maintain certification as a ... Community-based services, housing services, case management services, or prevention services ...

Equitas Health

Benefits Navigator

Youngstown, OH · On-site

$17.79 - $22.21/hr

... filing the applications with the appropriate agencies. * Acquire and maintain certification as a ... Community-based services, housing services, case management services, or prevention services ...

Excela Health

LEAD CYTOTECHNOLOGIST

Butler, PA · On-site

... files and slides to facilitate easy and reliable retrieval * maintains case turnaround times to ... Coordinates quality management activities to comply with all regulations and guidelines ...

Excela Health

LEAD CYTOTECHNOLOGIST

Butler, PA · On-site

... files and slides to facilitate easy and reliable retrieval * maintains case turnaround times to ... Coordinates quality management activities to comply with all regulations and guidelines ...

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All JobsCase File JobsCase File Manager JobsCase File Manager Jobs in Mercer, PA

Case File Manager information

See Mercer, PA salary details

$14

$23

$36

How much do case file manager jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for case file manager in Mercer, PA is $23.86, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $25.91 per hour, depending on experience, location, and employer.

What is a case file manager?

Case file managers are professionals responsible for organizing, maintaining, and tracking case files and related documents for organizations such as law firms, government agencies, or social services. They ensure that all case information is accurate, up-to-date, and easily accessible to authorized personnel. Their role often involves managing both physical and digital files, coordinating with team members, and ensuring compliance with privacy laws and organizational guidelines.

What are the key skills and qualifications needed to thrive as a case file manager, and why are they important?

To thrive as a Case File Manager, you need strong organizational skills, attention to detail, and typically a background in administration or records management. Familiarity with case management software, document management systems, and sometimes certifications in records management are important. Excellent communication, discretion, and the ability to multitask help you effectively coordinate with stakeholders and maintain confidentiality. These skills ensure accurate, efficient case processing and secure handling of sensitive information, which are vital for legal, compliance, and operational success.

What are some common challenges faced by case file managers, and how can they be addressed?

Case File Managers often handle large volumes of sensitive documents, requiring meticulous attention to detail and strong organizational skills. One common challenge is maintaining accurate and up-to-date records while managing tight deadlines. Effective use of case management software, clear communication with legal and administrative teams, and ongoing training in data security practices can help address these challenges. Additionally, prioritizing tasks and developing efficient filing systems are crucial for staying on top of workload demands in this role.

What is the difference between Case File Manager vs Paralegal?

AspectCase File ManagerParalegal
CredentialsHigh school diploma or equivalent; some roles may require certifications in records managementAssociate's degree or paralegal certificate
Work EnvironmentLegal offices, courts, or law firms, managing case files and recordsLegal offices, assisting attorneys with case preparation and research
Primary ResponsibilitiesOrganizing, maintaining, and retrieving case files and documentsLegal research, drafting documents, and supporting attorneys
Industry UsageCommonly used in law firms, courts, and legal departmentsWidely used in legal settings alongside attorneys and legal staff

The main difference between a Case File Manager and a Paralegal lies in their focus and responsibilities. A Case File Manager primarily handles organizing and maintaining case records, while a Paralegal provides broader legal support, including research and document drafting. Both roles are essential in legal environments but serve distinct functions.

How hard is it to become a case file manager?

Becoming a case file manager typically requires strong organizational skills, attention to detail, and familiarity with case management software. Many positions prefer candidates with a high school diploma or equivalent, and some roles may require relevant experience or certifications in case management or related fields.

How much do case file managers make in the US?

In the US, case file managers typically earn a median annual salary of around $40,000 to $55,000, depending on experience, location, and employer. Salaries can vary based on the industry, certifications, and whether the role involves administrative or specialized tasks.

Is case file management a stressful job?

Case file management can be stressful due to the need for accuracy, organization, and meeting deadlines. It often involves handling sensitive information and requires attention to detail, which can contribute to work-related stress, especially in high-pressure environments or with heavy workloads.

What qualifications do you need to be a case file manager?

A case file manager typically needs a high school diploma or equivalent, with some roles preferring post-secondary education in fields like criminal justice, social work, or administration. Strong organizational skills, attention to detail, and experience with record-keeping or case management software are important qualifications. Certifications in case management or related areas can enhance job prospects.

What job categories do people searching Case File Manager jobs in Mercer, PA look for?

The top searched job categories for Case File Manager jobs in Mercer, PA are:

What cities near Mercer, PA are hiring for Case File Manager jobs?

Cities near Mercer, PA with the most Case File Manager job openings:

Case File Manager jobs near you
Infographic showing various Case File Manager job openings in Mercer, PA as of June 2026, with employment types broken down into 64% Full Time, 30% Part Time, 3% Temporary, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $49,636 per year, or $23.9 per hour.

Benefits Navigator

Poland, OH

Equitas Health, Inc.
Health Care and Social Assistance • 201 - 500 employees
Learn more about Equitas Health, Inc.external

$17.79 - $22.21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Key responsibilities

  • Assist clients in determining eligibility and enrolling into various health insurance programs including OHDAP, Ryan White programs, Medicaid, Medicare, and Qualified Health Plans through the Federal Marketplace.

  • Provide navigation support to help clients access HIV medical care, maintain viral suppression, and connect with relevant healthcare providers and community-based services.

  • Complete applications, secure supporting documentation, and advocate on behalf of clients with government offices to facilitate access to insurance and health services.

Equitas Health rating

5.4

Company rating: 5.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

POSITION SUMMARY:
The Benefits Navigator is responsible for assisting clients in determining eligibility and enrolling into the Ohio AIDS Drug Assistance Program (OHDAP) and any Ryan White local and state program eligibility, preauthorization, and certification and recertification requirements through Ohio. This position is also responsible for connecting clients to Medicaid, Medicare, Qualified Health Plans through the Federal Marketplace (part of the Affordable Care Act), subsidies, and any other insurance opportunities for persons living with HIV needing health insurance services throughout Ohio. The Health Insurance Navigator is also responsible for assisting clients with any Ryan White local and state program eligibility, preauthorization, and certification and recertification requirements throughout Ohio. This position promotes the independence, stability, and health of persons living with HIV by providing navigation services through Ending the HIV Epidemic (EHE) funding and/or through Ryan White Part B (RWB) funding. The individual will operate in accordance with the established professional standards and guidelines as stated by the Ohio Revised Code. Health Advocacy Services operate in accordance with the established professional standards and guidelines of the National Association of Social Workers (NASW) and to adhere to NASW standards for social work management.

This position is represented by Equitas Health Workers United Local 6609, Ohio Federation of Teachers (OFT), American Federation of Teachers (AFT), AFL-CIO union and is subject to the terms and conditions of the collective bargaining agreement. 

Hourly Rate: $17.79hr -$22.21hr

Benefits:

  • PTO
  • Vision
  • Dental
  • Health
  • 401k
  • Sick time
  • Paid Holidays

ESSENTIAL JOB FUNCTIONS:
Essential functions of the job include, but are not limited to, knowledge of healthcare services and public and private insurances, traveling, having reliable transportation to meet clients, and utilizing a computer for typing and conducting research, attending meetings, conducting assessments, and other efforts to support successful client outcomes and graduation.

MAJOR AREAS OF RESPONSIBILITIES:

  • Provide navigation and support individuals living with HIV so that they may be retained in HIV medical care and maintain viral suppression.
  • Provide referrals to HIV screening programs, Linkage to Care Coordinators, Re-engagement Specialists, HIV Medical and Community-Based Mental Health providers, and Ryan White Case Managers.
  • Cultivate positive working relationships with clients.
  • Screen for insurance options and assist eligible clients to apply for insurance through the Federal Marketplace, as well as public insurance options, including but not limited to, Medicaid, Medicare, HIV/AIDS-specific public benefits (including the Ohio AIDS Drug Assistance Program, Ryan White Part A, Ryan White Part B) and any other public health insurance options for HIV clients/patients.
  • Explain the different options available through the Federal Marketplace or public insurance, the affordability and cost-sharing structure of the plan, and the consumer rights available under these options.
  • Complete all required trainings, submission of invoices, and other required duties in a timely manner and in accordance with standard operating procedures.
  • Assist eligible clients in completing relevant applications, securing necessary supporting documentation, and filing the applications with the appropriate agencies.
  • Acquire and maintain certification as a Federally Qualified Health Insurance Navigator
  • Document and track applications and submissions.
  • Advocate on behalf of the client with government offices as necessary, and identify matters that should be referred to other specialists for further action.
  • Collaborate internally as a part of a cooperative and productive working environment, as well as demonstrates sensitivity, team building, support, and respect.
  • Collaborate externally with all necessary community stakeholders, including but not limited to government offices and community partners.
  • Participate in community outreach events, as necessary and appropriate, to support Programs and Equitas Health services.
  • Participate in a minimum of 1 hour of biweekly supervision and 1 hour of group supervision per month.
  • Demonstrates continuous growth and development aligned with Equitas Health Values, exhibiting an understanding, awareness, and respect for diversity, inclusion, and cultural humility.
  • Utilize email, Microsoft Teams, phone, and other telecommunication options to participate in meetings across sites.
  • Other duties as assigned related to this position by supervisor.

EDUCATION/LICENSURE:

  • Associate degree with a minimum of one year of relevant experience, or
  • Completed coursework towards an associate degree with a minimum of two years of relevant experience, or
  • Possess a high school diploma/GED with a minimum of 3 years of relevant experience
  • Bachelor’s Degree in human services or related field or equivalent preferred.


KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS :

  • Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, sexual practices, and a demonstrated competence in working with persons of color, and gay/lesbian/bisexual/transgender community.
  • Medical and/or Insurance related experience desired.
  • Community-based services, housing services, case management services, or prevention services experience desired.
  • Proficiency in all Microsoft Office applications and general computer applications required.
  • Must have valid Ohio driver’s license and reliable transportation.
  • Must have knowledge and adherence to social work standards and ethics.

 OTHER INFORMATION:

Background and reference checks will be conducted. In accordance with Equitas Health’s Drug-Free Workplace Policy, pre-employment drug testing will be administered.  Hours may vary, including working some evenings and weekends based on workload.  Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment.  Completin

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