ZipRecruiter

Log In

1

Case File Manager Jobs in Lancaster, PA (NOW HIRING)

Tenfold

CHAP Case Manager

Lancaster, PA · On-site

Other Functions: 1. Complete data entry in HMIS system 2. Maintain a complete working file ... and case management best practices · Concentrated record keeping, budgeting and mathematical ...

Tenfold

Housing Case Manager

Lancaster, PA · On-site

... case files for each client 4. Accurately enter rent and utility payment data 5. Provide mediation ... Responsible to Program Manager Minimum Knowledge, Skills and Abilities: · Minimum Education ...

Tenfold

Housing Case Manager

Lancaster, PA · On-site

... case files for each client 4. Accurately enter rent and utility payment data 5. Provide mediation ... Responsible to Program Manager Minimum Knowledge, Skills and Abilities: · Minimum Education ...

ADP, Inc.

CASE MANAGER SUPERVISOR

Morgantown, PA · On-site

$60 - $80/hr

CASE MANAGER SUPERVISOR Regular Full Time Morgantown, PA, US Salary: $63,000.00 Annually Change ... Monitor client files to ensure clinical staff maintain proper documentation and services, address ...

New

Lancaster County

Office Support II 37.5 FT

Lancaster, PA · On-site

$35K/yr

... management in conjunction with the APPS Officer Support Supervisor and Senior Leadership Team. Responsibilities include, but are not limited to, the review of individual client case files to ...

Lancaster County

Office Support II 37.5 FT

Lancaster, PA · On-site

$35K/yr

... management in conjunction with the APPS Officer Support Supervisor and Senior Leadership Team. Responsibilities include, but are not limited to, the review of individual client case files to ...

Ethos Risk Services

Investigator

Hummelstown, PA · On-site

$25 - $35/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company ... Finalize case file by submitting case reports and uploading video footage via personal laptop at ...

Ethos Risk Services

Investigator

Hummelstown, PA

Ethos Risk Services is a leading insurance claims investigation and medical management company ... Finalize case file by submitting case reports and uploading video footage via personal laptop at ...

Ethos Risk Services

Investigator

Hummelstown, PA · On-site

$25 - $35/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company ... Finalize case file by submitting case reports and uploading video footage via personal laptop at ...

CGA Law Firm P C

Paralegal

York, PA · On-site

Manage case files and maintain accurate electronic and physical records. * Assist with discovery, document production, and litigation support. * Coordinate court filings and monitor deadlines.

TekSky

Estate/Trust Administration Paralegal

York, PA · On-site

Manage Pennsylvania Estate and Trust Administration matters from start to finish * Prepare and file ... Maintain organized, accurate case files and documentation Required Qualifications * Proven ...

L&W Recruiting, Inc

Personal Injury Attorney

Lancaster, PA · On-site

$150K - $175K/yr

Maintain accurate case files using case management and e‑filing systems; ensure timely calendaring and compliance with court deadlines. * Supervise and mentor junior attorneys and support staff as ...

next page

Showing results 1-20

All JobsCase File JobsCase File Manager JobsCase File Manager Jobs in Lancaster, PA

Case File Manager information

See Lancaster, PA salary details

$14

$24

$37

How much do case file manager jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for case file manager in Lancaster, PA is $24.54, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $26.63 per hour, depending on experience, location, and employer.

What is a case file manager?

Case file managers are professionals responsible for organizing, maintaining, and tracking case files and related documents for organizations such as law firms, government agencies, or social services. They ensure that all case information is accurate, up-to-date, and easily accessible to authorized personnel. Their role often involves managing both physical and digital files, coordinating with team members, and ensuring compliance with privacy laws and organizational guidelines.

What are the key skills and qualifications needed to thrive as a case file manager, and why are they important?

To thrive as a Case File Manager, you need strong organizational skills, attention to detail, and typically a background in administration or records management. Familiarity with case management software, document management systems, and sometimes certifications in records management are important. Excellent communication, discretion, and the ability to multitask help you effectively coordinate with stakeholders and maintain confidentiality. These skills ensure accurate, efficient case processing and secure handling of sensitive information, which are vital for legal, compliance, and operational success.

What are some common challenges faced by case file managers, and how can they be addressed?

Case File Managers often handle large volumes of sensitive documents, requiring meticulous attention to detail and strong organizational skills. One common challenge is maintaining accurate and up-to-date records while managing tight deadlines. Effective use of case management software, clear communication with legal and administrative teams, and ongoing training in data security practices can help address these challenges. Additionally, prioritizing tasks and developing efficient filing systems are crucial for staying on top of workload demands in this role.

What is the difference between Case File Manager vs Paralegal?

AspectCase File ManagerParalegal
CredentialsHigh school diploma or equivalent; some roles may require certifications in records managementAssociate's degree or paralegal certificate
Work EnvironmentLegal offices, courts, or law firms, managing case files and recordsLegal offices, assisting attorneys with case preparation and research
Primary ResponsibilitiesOrganizing, maintaining, and retrieving case files and documentsLegal research, drafting documents, and supporting attorneys
Industry UsageCommonly used in law firms, courts, and legal departmentsWidely used in legal settings alongside attorneys and legal staff

The main difference between a Case File Manager and a Paralegal lies in their focus and responsibilities. A Case File Manager primarily handles organizing and maintaining case records, while a Paralegal provides broader legal support, including research and document drafting. Both roles are essential in legal environments but serve distinct functions.

How hard is it to become a case file manager?

Becoming a case file manager typically requires strong organizational skills, attention to detail, and familiarity with case management software. Many positions prefer candidates with a high school diploma or equivalent, and some roles may require relevant experience or certifications in case management or related fields.

How much do case file managers make in the US?

In the US, case file managers typically earn a median annual salary of around $40,000 to $55,000, depending on experience, location, and employer. Salaries can vary based on the industry, certifications, and whether the role involves administrative or specialized tasks.

Is case file management a stressful job?

Case file management can be stressful due to the need for accuracy, organization, and meeting deadlines. It often involves handling sensitive information and requires attention to detail, which can contribute to work-related stress, especially in high-pressure environments or with heavy workloads.

What qualifications do you need to be a case file manager?

A case file manager typically needs a high school diploma or equivalent, with some roles preferring post-secondary education in fields like criminal justice, social work, or administration. Strong organizational skills, attention to detail, and experience with record-keeping or case management software are important qualifications. Certifications in case management or related areas can enhance job prospects.

What are popular job titles related to Case File Manager jobs in Lancaster, PA?

For Case File Manager jobs in Lancaster, PA, the most frequently searched job titles are:

What job categories do people searching Case File Manager jobs in Lancaster, PA look for?

The top searched job categories for Case File Manager jobs in Lancaster, PA are:

What cities near Lancaster, PA are hiring for Case File Manager jobs?

Cities near Lancaster, PA with the most Case File Manager job openings:

Case File Manager jobs near you
Infographic showing various Case File Manager job openings in Lancaster, PA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $51,042 per year, or $24.5 per hour.

CHAP Case Manager

Lancaster, PA • On-site

Tenfold
See more jobs at Tenfoldexternal

Full-time

Re-posted 18 days ago

Key responsibilities

  • Provide housing location or relocation support, case management, and follow-up services to ensure long-term housing stability and prevent homelessness.

  • Guide clients in developing and implementing individualized housing plans addressing income, budgeting, barriers, and self-sufficiency.

  • Maintain accurate client data, enter rent and utility payments, and prepare required reports as instructed.

Job description

JOB TITLE: Case Manager

Program: CHAP (Comprehensive Housing Assistance Program)


Date Written/Revised: January 2025


A. Basic Functions:

To provide housing location or relocation support, budget counseling and case management to clients referred to the program. Build strong, effective professional working relationships with clients utilizing person-centered strategies. Demonstrate strong ethical values and maintain appropriate levels of confidentiality. This position is a contracted position with Penn Medicine/Lancaster General Health.


B. Essential Functions:

1. Provide direct case management, housing location, home visits and follow-up services to clients to ensure long term housing stability, prevention of homelessness, and further progress towards self-sufficiency.

2. Guide clients in developing and implementing a person-centered individualized housing plan including goals addressing income, budgeting and financial stability, overcoming existing barriers, securing permanent housing, and enhancing self-sufficiency to ensure long-term sustainability in housing to the fullest extent possible.

3. Maintain accurate client data in physical and electronic case files for each client

4. Accurately enter rent and utility payment data

5. Provide mediation and advocacy with landlords on client’s behalf to develop a workable plan to obtain and maintain housing.

6. Assist clients in identifying and utilizing available housing and utility assistance programs. Provide information and referral assistance regarding available support from appropriate social service agencies and/or community programs.

7. Apply knowledge of residential lease contracts to educate individuals of their rights and responsibilities.

8. Maintain client confidentiality and professionalism at all times

9. Transport clients as deemed necessary within Tenfold’s safety protocols. Transportation requirements should be limited to housing and job searches and occasional visit to relevant social service agencies.

10. Assist in the preparation of any required reporting as instructed by the Program Manager or Program Director


C. Other Functions:

1. Complete data entry in HMIS system

2. Maintain a complete working file providing activity documentation and copies of all corresponding paperwork.

3. Assume other responsibilities as assigned.


D. Supervision Exercised: None

E. Supervision Received: Responsible to Program Manager


F. Minimum Knowledge, Skills and Abilities:

· Minimum Education Requirements- Bachelor's degree in social work or related field strongly preferred; Associate’s degree in social work or related field plus one year of relevant experience required.

· Ability to speak, read and write English and Spanish required

· Excellent communication skills especially listening, mediation and writing skills

· Strong organizational skills with ability to meet a demanding workload

· Detail oriented to complete requirements of files and contract compliance

· Adherence to the Housing First philosophy of ending homelessness.

· Ability to remain calm and interact professionally and effectively with clients, staff, service providers, and/or others in difficult, stressful, and/or crisis situations required.

· Sensitivity to the cultural and socioeconomic realities of those served.

· Commitment to the principle that everyone has strengths including the capacity to grow and change.

· An approach to service that is trauma-informed, recovery focused, and empowers people to resolve their own challenges to the fullest extent possible.

· Basic knowledge of tenant’s rights and responsibilities and case management best practices

· Concentrated record keeping, budgeting and mathematical skills

· Strong computer skills with proficiency in MS Word, Outlook, Excel, and data management systems essential.

· Demonstrated knowledge of county social service agencies and community programs or commitment to acquire knowledge

· Ability to work collaboratively with other personnel, service providers and/or other professionals.

· Capacity to maintain a helping role and to intervene appropriately to meet service goals.

· Current/valid driver’s license and a vehicle that is registered, inspected, and insured.

· Willingness to travel throughout Lancaster city and county and occasionally surrounding counties

· Commitment to Tenfold’s Core Values:

· Empowerment

· Innovation

· Integrity

· Teamwork

· DE&I