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Case File Manager Jobs in Fort Wayne, IN (NOW HIRING)

The Allen County

Case Manager

Fort Wayne, IN · On-site

$28.64/hr

CASE MANAGER -2nd Shift Department: Allen County Community Corrections FLSA Status: Non-Exempt ... Files revocation paperwork with Allen County Superior Courts for all felony and misdemeanor ...

allencounty

Case Manager

Fort Wayne, IN

$19.75 - $25.50/hr

CASE MANAGER -2nd Shift Department: Allen County Community Corrections FLSA Status: Non-Exempt ... Files revocation paperwork with Allen County Superior Courts for all felony and misdemeanor ...

allencounty

Case Manager

Fort Wayne, IN

$19.75 - $25.50/hr

CASE MANAGER -2nd Shift Department: Allen County Community Corrections FLSA Status: Non-Exempt ... Files revocation paperwork with Allen County Superior Courts for all felony and misdemeanor ...

State of Indiana

Family Case Manager

Fort Wayne, IN

$47K/yr

The Family Case Manager is a caseworker specialist in social services within a Local County Office ... Testify and prepare pre-dispositional and progress reports, maintain case files, and develop ...

State of Indiana

Family Case Manager

Fort Wayne, IN · On-site

$47K/yr

The Family Case Manager is a caseworker specialist in social services within a Local County Office ... Testify and prepare pre-dispositional and progress reports, maintain case files, and develop ...

The Allen County

Case Manager-CDS

Fort Wayne, IN · On-site

$28.63/hr

Allen County s DRUG COURT PROGRAM CASE MANAGER Department: Superior Court - Criminal Division ... participant files; makes contact with other agencies/employees of Drug Court participants to ...

DFR

Eligibility Assistant - Front Desk

Columbia City, IN · On-site

$14/hr

... leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National ... Scan documents into client case file * Maintain fax machines and copier functions * Answer and ...

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Case File Manager information

See Fort Wayne, IN salary details

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How much do case file manager jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for case file manager in Fort Wayne, IN is $24.91, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $27.02 per hour, depending on experience, location, and employer.

What is a case file manager?

Case file managers are professionals responsible for organizing, maintaining, and tracking case files and related documents for organizations such as law firms, government agencies, or social services. They ensure that all case information is accurate, up-to-date, and easily accessible to authorized personnel. Their role often involves managing both physical and digital files, coordinating with team members, and ensuring compliance with privacy laws and organizational guidelines.

What are the key skills and qualifications needed to thrive as a case file manager, and why are they important?

To thrive as a Case File Manager, you need strong organizational skills, attention to detail, and typically a background in administration or records management. Familiarity with case management software, document management systems, and sometimes certifications in records management are important. Excellent communication, discretion, and the ability to multitask help you effectively coordinate with stakeholders and maintain confidentiality. These skills ensure accurate, efficient case processing and secure handling of sensitive information, which are vital for legal, compliance, and operational success.

What are some common challenges faced by case file managers, and how can they be addressed?

Case File Managers often handle large volumes of sensitive documents, requiring meticulous attention to detail and strong organizational skills. One common challenge is maintaining accurate and up-to-date records while managing tight deadlines. Effective use of case management software, clear communication with legal and administrative teams, and ongoing training in data security practices can help address these challenges. Additionally, prioritizing tasks and developing efficient filing systems are crucial for staying on top of workload demands in this role.

What is the difference between Case File Manager vs Paralegal?

AspectCase File ManagerParalegal
CredentialsHigh school diploma or equivalent; some roles may require certifications in records managementAssociate's degree or paralegal certificate
Work EnvironmentLegal offices, courts, or law firms, managing case files and recordsLegal offices, assisting attorneys with case preparation and research
Primary ResponsibilitiesOrganizing, maintaining, and retrieving case files and documentsLegal research, drafting documents, and supporting attorneys
Industry UsageCommonly used in law firms, courts, and legal departmentsWidely used in legal settings alongside attorneys and legal staff

The main difference between a Case File Manager and a Paralegal lies in their focus and responsibilities. A Case File Manager primarily handles organizing and maintaining case records, while a Paralegal provides broader legal support, including research and document drafting. Both roles are essential in legal environments but serve distinct functions.

What are popular job titles related to Case File Manager jobs in Fort Wayne, IN? For Case File Manager jobs in Fort Wayne, IN, the most frequently searched job titles are:
What job categories do people searching Case File Manager jobs in Fort Wayne, IN look for? The top searched job categories for Case File Manager jobs in Fort Wayne, IN are:
What cities near Fort Wayne, IN are hiring for Case File Manager jobs? Cities near Fort Wayne, IN with the most Case File Manager job openings:
Case File Manager jobs near you
Infographic showing various Case File Manager job openings in Fort Wayne, IN as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $51,820 per year, or $24.9 per hour.

Case Manager

The Allen County

Fort Wayne, IN • On-site

$28.64/hr

Other

Posted 20 days ago

Job description

CASE MANAGER -2nd Shift
Department: Allen County Community Corrections FLSA Status: Non-Exempt
Classification/Level: A5 Date: 02/2023
Under the direction of the Senior High Risk Case Managers, the Case Manager is responsible for monitoring the program compliance of low, medium, high, and very high-risk program participants arrested for misdemeanor and felony related offenses and assisting with program and project development as needed. This position is covered as defined by The Board of Commissioners of the County of Allen Employee Handbook.
ESSENTIAL FUNCTIONS:
  • Meet and consult with program participants, preparing legal documents, distributing informational handouts, answering general questions and explaining program rules and conditions.
  • Represents Community Corrections at the Allen County Superior and Circuit Court daily and files Home Detention/Residential Services Reports in Court.
  • Designs and develops an individualized case plan for each program participant based on their Criminal Justice Risk Assessment (IRAS) score, clinical impressions, program recommendations and court ordered sanctions.
  • Monitors compliance of the rules and regulations for Reentry Court, Restoration Court, OVWI Court, HOPE Probation and Veterans Court.
  • Responds and documents all telephone and email correspondence from program participants, program participants' families, treatment providers, transitional living facilities and attorneys on caseload.
  • Enters program participant data into the computer accurately and completely.
  • Oversees and/or conducts group screenings for all participants not incarcerated and persons wishing to reside with an incarcerated participant. Ensure participants and other persons in the household complete and sign all required paperwork.
  • Prepares and forwards necessary program participant requirements documents to counselors and agencies.
  • Reviews and processes report from all referral sources, reviews deficiencies, when necessary, makes referrals to agencies for additional services, and imposes monitoring sanctions.
  • Conducts observed urine drug tests on a random basis and maintains drug test records.
  • Files revocation paperwork with Allen County Superior Courts for all felony and misdemeanor participants that fail to complete their intake in the allotted time frame as designated by the Courts.
  • Prepares successful and termination discharge paperwork for all program participants.
  • Reviews program participants' files for accuracy and completeness prior to creation of discharge paperwork.
  • Tracks compliance with all policies, regulations, and procedures, as well as monitors the progress of all clients on his/her caseload, to include Residential Service Clients
  • Makes decisions based on participant's sentence and court order.
  • Makes decisions that impact the safety of Allen County citizens.
  • Ensures that a participant is not contacting a vulnerable victim as defined in Senate Enrolled Act 9.
  • Ensures that a participant is given the correct release date based on court order and jail time credit.
  • Meet with participants in the PODs at the ACCC Residential Services Facility.
  • Ensure a Release of Information is signed in order for staff to contact medical personnel to ensure participants are taking medications as prescribed.
  • Supervise high risk participants in the community who have been convicted of the most serious crimes such as murder and monitoring their whereabouts and progress on the program.
  • Ensure that participants convicted of a sex offense are following reporting requirements with the Allen County Sex Participant Registry.
  • Performs all other duties as assigned, including overtime as required.
  • Uses principles of evidence-based practices as a guide in interactions with program participants and in the development of department programs.
  • Completes program participants intakes. Maintains current, accurate case files, including classifying participants according to risk based on IRAS results, recording defendant's behavior and compliance with court's order.
  • Maintains current, accurate case files, including classifying participants according to risk based on IRAS results, recording defendant's behavior and compliance with court's order.
  • Must model Pro-Social behavior at times and in all places.

REQUIREMENTS:
  • Bachelor's Degree in Criminal Justice, Behavioral Science, or related field of study and three years' experience in case management or related experience
  • Ability to be certified in Indiana Risk Assessment System (IRAS) Tool Training/Application
  • Ability to be certified in Crisis Intervention Training (CIT)
  • Knowledge of all local, state, and federal laws applicable to program operations
  • Strong written and verbal communication skills
  • The agency subscribes to the National Institute of Corrections' Eight Principles of Effective Intervention (EBP), must be able to complete required Correctional EBP training programs and demonstrate competencies that focus on empirical recidivism risk reduction strategies.
  • Knowledge of standard policies and practice of Allen Superior Court
  • Knowledge of treatment programs and services available to program participants to offer referrals to program participants.
  • Ability to deal swiftly, rationally, and decisively with potentially violent individuals and precarious situations.
  • Strong interviewing skills to investigate, counsel, and work with program participants and their families to complete all the program requirements.
  • Strong supervisory skills to provide intensive case management services and ensure completion of program requirements.
  • Ability to maintain strict confidentiality of all department records and information.
  • Knowledge of evidence collection and preservation techniques to conduct urine drug screenings.
  • Strong computer skills with the ability to use Microsoft Office and other job-related software.
  • Ability to work at either ACCC location.
  • Knowledge of evidence-based principles and practices.

DIFFICULTY OF WORK:
The Case Manager uses judgement when supervising program participants within legal requirements and guidelines and ensuring program participants finish the program completely. Cases Managers duties include many variables, when considering recommendations for program participants that require consideration of unique situations and a variety of complex, individual circumstances, and choices.
RESPONSIBILITY:
The Case Manager is responsible for providing substantial contributions when supervising program participants in Allen County Community Correction programs. Purpose and desired results are known, and some unusual cases and circumstances are discussed with supervisors. Work is reviewed for completeness, soundness of judgement, and compliance with laws and regulations.
PERSONAL WORK RELATIONSHIPS:
The Case Manager maintains frequent communication with other County employees, program participants, officials from various governmental and social service agencies, and members of the public regarding the coordination of reentry of serious and violent felony program participants.
WORKING CONDITIONS:
The Case Manager works in and out of an office setting with frequent contact with potentially dangerous,
violent, and abusive program participants convicted of various misdemeanor and felony offenses. There is some
standing and walking with frequent sitting. Some lifting of up to 40 pounds, bending, reaching overhead, and kneeling is required. Frequent mental/visual effort, attention to detail, detailed inspection, and typing are to be expected.
SUPERVISION:
None
LICENSING:
Ability to obtain Motivational Interviewing Internal Certification
Ability to obtain Crisis Intervention Training (CIT) Certification
Ability to obtain Criminal Justice Risk Assessment (IRAS) Instrument Training/Application Certification
Ability to obtain Effective Communication and Motivational Strategies Certification (ECMS)
Ability to obtain Carey Bits and Guides through the Carey Group
Valid Driver's License
IMMEDIATE SUPERVISOR:
Senior High-Risk Case Manager
HOURS:
Predominantly second shift, either Sunday-Thursday or Monday-Friday, 12:00pm - 8:30pm and/or as assigned; 40 hours/week; some weekend hours; overtime as required.
EEO CATEGORY:
1102
WORKERS' COMP CODE:
8820
Please complete the application accurately and thoroughly. A resume is optional. Remember to save and submit your application. If applying for multiple positions, submit a separate application for each one. You'll receive an email confirmation once your application is received. Due to the high volume of applications, further communication will only occur if you're selected for an interview.
We are an Equal Opportunity Employer (EEO). Accordingly, all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, age, disability or medical condition, national origin, and veteran status, and all other categories protected by federal, state, and local anti-discrimination laws. Reasonable accommodations for persons with a known disabling condition will be considered in accordance with State and Federal Law.

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