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Case File Manager Jobs in Oregon (NOW HIRING)

Just Compassion EWC

Case Manager Lead

Portland, OR · On-site

$28 - $31/hr

The Case Manager Lead collaborates closely with supervisors and multidisciplinary teams to ... Audits case files and documentation to ensure completeness, accuracy, and compliance with federal ...

Just Compassion EWC

Case Manager Lead

Portland, OR · Hybrid

$28 - $31/hr

The Case Manager Lead collaborates closely with supervisors and multidisciplinary teams to ... Audits case files and documentation to ensure completeness, accuracy, and compliance with federal ...

Crawford and Company

Medical Case Manager

Portland, OR · On-site

$53K - $98K/yr

May review files for claims adjusters and supervisors for appropriate referral for case management services. * May meet with employers to review active files. * Makes referrals for Peer reviews and ...

Yakima Valley Farm Workers Clinic

Case Manager

Astoria, OR · On-site

$32.52 - $39.83/hr

Create, update, and maintain each client's service plan and other required documentation and files ... and Infant Case Manager) OR * Associate's Degree with 2 years' experience working in community ...

genex

Medical Nurse Case Manager

Salem, OR · On-site

Performance is monitored daily by supervisors and/or branch managers. Serves as an intermediary to ... Maintains all case documents in files ensuring a comprehensive and detailed source of information ...

genex

Medical Nurse Case Manager

Salem, OR · On-site

Performance is monitored daily by supervisors and/or branch managers. Serves as an intermediary to ... Maintains all case documents in files ensuring a comprehensive and detailed source of information ...

Genex

Medical Nurse Case Manager

Salem, OR · On-site

... files ensuring a comprehensive and detailed source of information for all parties involved in the case. • Prepares detailed evaluation reports, as per account guidelines, and case recording ...

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Case File Manager information

What is a case file manager?

Case file managers are professionals responsible for organizing, maintaining, and tracking case files and related documents for organizations such as law firms, government agencies, or social services. They ensure that all case information is accurate, up-to-date, and easily accessible to authorized personnel. Their role often involves managing both physical and digital files, coordinating with team members, and ensuring compliance with privacy laws and organizational guidelines.

What are the key skills and qualifications needed to thrive as a case file manager, and why are they important?

To thrive as a Case File Manager, you need strong organizational skills, attention to detail, and typically a background in administration or records management. Familiarity with case management software, document management systems, and sometimes certifications in records management are important. Excellent communication, discretion, and the ability to multitask help you effectively coordinate with stakeholders and maintain confidentiality. These skills ensure accurate, efficient case processing and secure handling of sensitive information, which are vital for legal, compliance, and operational success.

What are some common challenges faced by case file managers, and how can they be addressed?

Case File Managers often handle large volumes of sensitive documents, requiring meticulous attention to detail and strong organizational skills. One common challenge is maintaining accurate and up-to-date records while managing tight deadlines. Effective use of case management software, clear communication with legal and administrative teams, and ongoing training in data security practices can help address these challenges. Additionally, prioritizing tasks and developing efficient filing systems are crucial for staying on top of workload demands in this role.

What is the difference between Case File Manager vs Paralegal?

AspectCase File ManagerParalegal
CredentialsHigh school diploma or equivalent; some roles may require certifications in records managementAssociate's degree or paralegal certificate
Work EnvironmentLegal offices, courts, or law firms, managing case files and recordsLegal offices, assisting attorneys with case preparation and research
Primary ResponsibilitiesOrganizing, maintaining, and retrieving case files and documentsLegal research, drafting documents, and supporting attorneys
Industry UsageCommonly used in law firms, courts, and legal departmentsWidely used in legal settings alongside attorneys and legal staff

The main difference between a Case File Manager and a Paralegal lies in their focus and responsibilities. A Case File Manager primarily handles organizing and maintaining case records, while a Paralegal provides broader legal support, including research and document drafting. Both roles are essential in legal environments but serve distinct functions.

How hard is it to become a case file manager?

Becoming a case file manager typically requires strong organizational skills, attention to detail, and familiarity with case management software. Many positions prefer candidates with a high school diploma or equivalent, and some roles may require relevant experience or certifications in case management or related fields.

How much do case file managers make in the US?

In the US, case file managers typically earn a median annual salary of around $40,000 to $55,000, depending on experience, location, and employer. Salaries can vary based on the industry, certifications, and whether the role involves administrative or specialized tasks.

Is case file management a stressful job?

Case file management can be stressful due to the need for accuracy, organization, and meeting deadlines. It often involves handling sensitive information and requires attention to detail, which can contribute to work-related stress, especially in high-pressure environments or with heavy workloads.

What qualifications do you need to be a case file manager?

A case file manager typically needs a high school diploma or equivalent, with some roles preferring post-secondary education in fields like criminal justice, social work, or administration. Strong organizational skills, attention to detail, and experience with record-keeping or case management software are important qualifications. Certifications in case management or related areas can enhance job prospects.

What are popular job titles related to Case File Manager jobs in Oregon?

For Case File Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Case File Manager jobs in Oregon look for?

The top searched job categories for Case File Manager jobs in Oregon are:

What cities in Oregon are hiring for Case File Manager jobs?

Cities in Oregon with the most Case File Manager job openings:

Case File Manager jobs near you

Case Manager Lead

Portland, OR • On-site

Just Compassion EWC
See more jobs at Just Compassion EWCexternal

$28 - $31/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

The Case Manager Lead provides consultation, technical guidance, and quality oversight to direct service staff delivering Health-Related Social Needs (HRSN) services. This role supports case planning, workflow coordination, case review, and program compliance efforts to ensure high-quality, trauma-informed service delivery.
The Case Manager Lead collaborates closely with supervisors and multidisciplinary teams to strengthen staff performance, promote adherence to agency standards, and support effective client outcomes.
Essential Duties
  • Provides coaching, consultation, and technical assistance to HRSN case management staff.
  • Reviews case documentation and service delivery practices to ensure quality, compliance, and adherence to agency standards.
  • Supports operational coordination, workflow monitoring, and program audit activities.

Job Functions
  • Serves as a subject matter resource to HRSN staff regarding policies, procedures, statutes, and regulatory requirements.
  • Interprets and communicates updates to program rules, eligibility requirements, and agency standards.
  • Provides training and ongoing coaching related to case planning, safety planning (including domestic violence considerations), and client engagement strategies.
  • Observes staff performance and provides constructive feedback to supervisors to support professional development.
  • Conducts case reviews to assess the quality of case plans, safety plans, assessments, and engagement strategies.
  • Audits case files and documentation to ensure completeness, accuracy, and compliance with federal, state, and agency standards.
  • Identifies workflow gaps or implementation concerns and recommends corrective actions.
  • Facilitates and participates in case staffing and multidisciplinary team meetings.
  • Advises staff on caseload management, service coordination, and appropriate use of rent and utility assistance.
  • Tracks workflow and monitors deadlines to ensure compliance with program requirements.
  • Provides modeling and coaching by meeting with clients alongside caseworkers when appropriate.
  • Liaises with community partners, service providers, landlords, courts, and Coordinated Care Organizations (CCOs) to support coordinated service delivery.
  • Supports court-related processes and provides guidance to staff accompanying clients to hearings.
  • Maintains professional communication with law enforcement, attorneys, and community agencies as needed.
  • Ensures confidentiality and adherence to agency policies, trauma-informed care principles, and harm reduction practices.
  • Performs additional duties as assigned in support of program operations.

Supervisory Responsibilities
  • This position does not have formal hiring or termination authority.
  • Provides coaching, technical guidance, case review, and performance feedback to HRSN case management staff in coordination with the Program Supervisor or Program Manager.

Qualifications
  • High school diploma or equivalent required.
  • Minimum of 1-3 years of experience in social services, housing navigation, or case management.
  • Demonstrated ability to interpret and apply federal, state, and local program requirements.
  • Strong organizational, communication, and problem-solving skills.
  • Experience maintaining confidential client records and using data management systems.
  • Basic computer proficiency (Google Suite, case management software).
  • Ability to collaborate with multidisciplinary teams and community partners.
  • Valid driver's license and reliable transportation required.

Preferred Qualifications
  • Four (4) or more years of experience in case management, HRSN, or care coordination.
  • Prior leadership or mentoring experience supporting case management staff.
  • Familiarity with Oregon Health Plan, CCOs, and OHA 1115 Waiver HRSN programs.
  • Knowledge of trauma-informed care, motivational interviewing, and person-centered planning.
  • Experience working with diverse, marginalized, or rural populations.
  • Bilingual proficiency preferred.
  • Experience using systems such as Unite Us, Epic, or Salesforce Health Cloud.

Working Conditions
  • Ability to sit for extended periods while reviewing case documentation and completing reports.
  • Ability to walk up and down stairs and move throughout shelter, office, and community sites.
  • Ability to lift up to 20 pounds and assist with light physical tasks (e.g., transporting materials or setting up meeting spaces).
  • Ability to perform job duties that may involve bending, twisting, or reaching.
  • Ability to travel locally for client support, court accompaniment, meetings, and community partner coordination.
  • Fully on-site, with potential for hybrid flexibility after the first 90 days of employment.

Why Just Compassion: Benefits & Total Rewards
Just Compassion is committed to supporting the health, well-being, and professional growth of our team members. Benefits for eligible employees may include:
  • Medical, dental, and vision insurance plans
  • Employee Assistance Program (EAP), providing confidential counseling, financial, and legal support at no cost to team members
  • Individual Retirement Account (IRA) retirement savings option
  • Paid time off (PTO) for eligible employees
  • Paid sick time in accordance with Oregon law
  • Paid leave benefits in compliance with Oregon Paid Leave Oregon (PLO), Oregon Family Leave Act (OFLA), and the federal Family and Medical Leave Act (FMLA), as applicable
  • Wellness time to support overall employee well-being
  • Eleven (11) paid holidays annually
  • Professional development opportunities

Just Compassion of East Washington County is committed to a policy of Equal Employment Opportunity with respect to all employees and applicants for employment. This policy prohibits discrimination on all legally recognized bases including, but not limited to, race, creed, color, gender, pregnancy, sexual orientation, gender identity, age, marital status, family relationship, disability, national origin, or service in the uniformed services.

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