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Case Advocate Jobs (NOW HIRING)

Allied

Enhanced Case Management Advocate

Chicago, IL · On-site +1

$70K - $72K/yr

POSITION SUMMARY Support Allied's Enhanced Case Management Services by communicating directly with identified plan members to assist them in understanding all benefit options available to them and/or ...

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$32.5K

$50.7K

$84K

How much do case advocate jobs pay per year?

As of Jun 8, 2026, the average yearly pay for case advocate in the United States is $50,690.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $82,500.00 per year, depending on experience, location, and employer.

What are some common challenges Case Advocates face when managing their caseloads, and how can they effectively address them?

Case Advocates often manage a high volume of cases, each with unique client needs and timelines, which can make prioritization and organization challenging. Balancing advocacy for clients with adherence to procedural guidelines is also crucial. Effective time management, clear communication, and utilizing case management software are key strategies for staying on top of responsibilities. Regular collaboration with colleagues and supervisors can also help address complex cases and ensure clients receive timely support.

What are case advocates?

Case advocates are professionals who assist individuals in navigating complex systems, such as healthcare, legal, or social services. They work to ensure their clients' rights and needs are represented, often providing guidance, support, and resources. Case advocates may help with paperwork, communicate with agencies on the client's behalf, and offer advice on available programs or services. Their goal is to empower clients and help them achieve the best possible outcomes.

What is the difference between Case Advocate vs Paralegal?

AspectCase AdvocateParalegal
CredentialsRelevant certifications, legal trainingLegal assistant certifications, paralegal programs
Work EnvironmentLegal offices, advocacy organizationsLaw firms, corporate legal departments
Industry UsageLegal advocacy, client supportLegal research, document preparation

While both roles support legal processes, a Case Advocate primarily focuses on client advocacy and legal support within social or legal services, whereas a Paralegal assists lawyers with research, document drafting, and case management. The roles often overlap in skills and environment but differ in their core responsibilities and focus areas.

What are the key skills and qualifications needed to thrive as a Case Advocate, and why are they important?

To thrive as a Case Advocate, you need strong analytical skills, knowledge of relevant laws or policies, and a background in social work, public administration, or a related field. Familiarity with case management software, documentation systems, and sometimes certifications such as Certified Advocate credentials are often required. Excellent communication, problem-solving, and interpersonal skills help build trust with clients and navigate complex situations. These competencies are essential for effectively representing and supporting clients, ensuring their cases are managed efficiently and fairly.
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Case Advocate jobs near you
Infographic showing various Case Advocate job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,690 per year, or $24.4 per hour.
Case Manager (Victim Advocate)

Case Manager (Victim Advocate)

Hubbard House

Jacksonville, FL • On-site

$20/hr

Full-time

Posted 7 days ago

Job description

Job Type
Full-time
Description
Hubbard House advocates are the first point of contact for victims of domestic violence seeking assistance. Advocates focus on Hubbard House program participants and go the extra mile to help, providing a supportive experience and maintaining a high degree of program participant satisfaction. Listens to program participants concerns, issues, and questions in a warm and engaging manner. Assist victims by positively promoting Hubbard House services and the agency as a whole, answering questions and addressing concerns as they arise.
Provide excellent services, assistance, support, and solutions for victims through peer support case management, supportive counseling, advocacy, crisis intervention, safety planning, lethality assessments, and follow-up services to survivors of domestic violence and their families. Hubbard House Advocates also assist with referrals and obtaining services from other social services agencies, criminal justice system, and a variety of community providers.
Handle complaints/service issues in a positive, calm, and reassuring manner. Clarify program participants complaints, determine possible cause of the concern, provide appropriate solutions/alternatives within Hubbard House policies/procedures, and follow-up to ensure resolution. Problem solving will include cooperative efforts with all internal and external contacts.
Leads provide the team guidance and daily work activity direction under the direction of the program supervisor.
Victim Services to others may include victims of elder abuse, human trafficking, child abuse, and sexual assault.
Requirements
Must possess strong customer-service/relationship-building skills and attributes:
  • Positive & Friendly Attitude
  • People Oriented
  • Empathetic
  • Courteous & Patient
  • Team Player and Collaborative
  • Willingness to Learn
  • Strong Communication Skills
  • Problem Solver
  • Adaptability
  • Responsible and Conscientious

Capacity to adapt and respond to a diversity of individuals. Ability to multitask, prioritize and manage time effectively. Ability to work under pressure and solve problems in a calm, logical manner.
HS diploma or GED required. No experience necessary. Hubbard House provides training and tools to perform in a fast-paced, multitasking, mission-focused nonprofit organization.
Being a survivor of domestic violence is a plus.
Must be able to read, write and speak English; bi-lingual capabilities a plus.
A valid driver's license and dependable transportation required. Vehicle insurance must be maintained. Must meet eligibility requirements for Hubbard House, Inc. vehicle insurance coverage.
Due to the serious nature of the Hubbard House mission, must successfully clear background screening: 1) a level-2 background screening which includes a criminal background check through the Department of Family and Children (DCF), Florida Department of Law Enforcement (FDLE), and the National Sex Offender Registry (at a minimum); 2) a motor vehicle report (MVR) is also run against the Division of Motor Vehicles (DMV); and 3) a drug, alcohol, and TB screening. Must be able to produce proof of eligibility to work in the United States (E-Verify).
This is an onsite position.
FULL TIME / NON-EXEMPT
PAY: From $20.00 per hour; commensurate with experience
Hubbard House, Inc. follows all federal, state, and local laws.
No phone calls, please.

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