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Cargo Operations Manager Jobs in Kentucky (NOW HIRING)

MegaCorp Logistics

Claims Director

Newport, KY · On-site

Manage the investigation, evaluation, negotiation, and resolution of cargo, property damage, and ... Partner with Sales, Operations, Legal, Finance, and leadership to resolve claims issues, improve ...

Atlas Air

Station Representative

Erlanger, KY · On-site

... cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced ... Communicate with Station Manager and HDQ Global Control Center on any issues or irregularities that ...

Massport

$140 - $190/hr

... cargo, and cruise ships safely, efficiently, and sustainably. We are an economic engine, managing ... ABOUT YOU As the Deputy Director Aviation Security Operations, you are a strategic and trusted ...

New

Maersk

Forklift Operator

Erlanger, KY

$16.75 - $19.75/hr

Landside Operations Execution includes roles that manage and execute inventory, warehouse and ... unloading cargo, fulfilling orders, etc. The majority of time is spent delivering specific ...

Tarter Farm and Ranch

OTR Truck Driver

Dunnville, KY · On-site

$75K - $120K/yr

... cargo. Effective route planning and time management are essential to meet delivery schedules and ... operations. Preferred skills such as familiarity with electronic logging devices and additional ...

Valid8 Financial, Inc.

$180 - $320/hr

Direct freight strategy for specialized cargo (transformers, BESS, trackers, modules), including ... Own operational systems strategy - WMS/TMS evaluation and implementation, CRM, deal desk tooling ...

New

Atlas Air

Manager Aircraft Records

Erlanger, KY · On-site

$75K - $102K/yr

... cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced ... Manages and monitors the records team to maintain the Company's Maintenance and Inspection Programs ...

Atlas Air

AOG Maintenance Manager

Erlanger, KY · On-site

$81K - $98K/yr

... cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced ... This position is responsible for managing all aspects of line maintenance for the AOG team. Values ...

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All JobsCargo Operations JobsCargo Operations Manager JobsCargo Operations Manager Jobs in Kentucky

Cargo Operations Manager information

See Kentucky salary details

$26.9K

$55.1K

$102.9K

How much do cargo operations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for cargo operations manager in Kentucky is $55,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $67,300.00 per year, depending on experience, location, and employer.

What does a cargo operations manager do?

A Cargo Operations Manager oversees the daily operations involved in transporting goods by air, sea, or land. Their responsibilities include coordinating shipments, ensuring compliance with safety and customs regulations, managing logistics staff, and maintaining communication with clients and transport partners. They also address issues such as delays or damaged goods and work to optimize efficiency and cost-effectiveness in cargo handling. This role requires strong organizational, problem-solving, and leadership skills.

What are the key skills and qualifications needed to thrive as a cargo operations manager?

To thrive as a Cargo Operations Manager, you need expertise in logistics, supply chain management, and regulatory compliance, often supported by a relevant degree or industry certifications. Familiarity with cargo management systems, warehouse management software, and international shipping documentation is typically required. Strong leadership, problem-solving, and communication skills set top performers apart in managing teams and addressing operational challenges. These abilities are crucial for ensuring efficient, safe, and cost-effective cargo handling in a dynamic logistics environment.

What are the main challenges a cargo operations manager faces when coordinating with different stakeholders at an airport?

As a Cargo Operations Manager, one of the key challenges is ensuring seamless communication and coordination among multiple stakeholders, including airlines, ground handling staff, customs officials, and logistics partners. Each group may have different priorities and timelines, so balancing operational efficiency with regulatory compliance is essential. Proactively managing potential bottlenecks, handling last-minute schedule changes, and swiftly resolving documentation or clearance issues are common aspects of the role. Building strong relationships and fostering a collaborative environment are vital for overcoming these challenges and ensuring timely cargo movement.

What is the role of cargo operations manager?

A cargo operations manager oversees the planning, coordination, and execution of cargo handling activities within an airline, shipping company, or logistics firm. They ensure compliance with safety regulations, optimize cargo flow, and manage staff and equipment to ensure efficient and secure transportation of goods. Strong organizational, communication, and problem-solving skills are essential, along with knowledge of relevant regulations and often certifications in logistics or safety procedures.

What are popular job titles related to Cargo Operations Manager jobs in Kentucky?

For Cargo Operations Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Cargo Operations Manager jobs in Kentucky look for?

The top searched job categories for Cargo Operations Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Cargo Operations Manager jobs?

Cities in Kentucky with the most Cargo Operations Manager job openings:

Cargo Operations Manager jobs near you
Infographic showing various Cargo Operations Manager job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $55,113 per year, or $26.5 per hour.

Claims Director

MegaCorp Logistics

Newport, KY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Ranked as a top 30 brokerage company and in the top 100 of all Logistics Companies in the US, MegaCorp Logistics is a fast-growing third-party logistics company. We are seeking highly creative and motivated individuals who are committed to finding successful answers to our clients' needs. Our team represents decades of experience in the 3PL industry and we are looking to add more talent to our team. We offer our employees a competitive benefits package that includes unlimited earning potential, medical/dental/vision benefits, matching 401(k) Plan, paid time off, and many more perks in a fun high-energy environment. We have our employee's best interest at heart and know you are not simply a number. We want you to thrive in a positive work environment so we give you the tools for success.
Department: Claims
Reports To: Chief Legal Officer
Position Summary:
The Claims Director leads the Claims Department and oversees the investigation, evaluation, negotiation, and resolution of cargo, property damage, and related claims. This role provides strategic leadership for claims operations, team performance, process improvement, and complex claim resolution while partnering with internal and external stakeholders to minimize risk, maximize recovery opportunities, and ensure exceptional customer service.
Key Responsibilities:
The following duties represent the essential functions of this role. They are intended to describe the general nature of the position and may change based on business needs. Employees may be required to perform additional duties as assigned.
  • Lead and oversee the Claims Department, including Claims Managers, Specialists, Analysts, and other assigned personnel
  • Manage the investigation, evaluation, negotiation, and resolution of cargo, property damage, and related claims, serving as the primary escalation point for complex, high-value, or sensitive matters
  • Review and analyze contracts, bills of lading, invoices, insurance policies, carrier agreements, claim documentation, and supporting records to evaluate liability, contractual obligations, coverage, recovery opportunities, settlement strategies, and business risk
  • Approve claim settlements and denials within authority limits and coordinate escalations as necessary
  • Negotiate with carriers, customers, brokers, insurers, inspectors, and vendors to achieve timely, cost-effective claim resolutions
  • Ensure accurate claim documentation, reporting, file maintenance, status tracking, and
    recordkeeping while monitoring claim aging, workload distribution, exposures, recoveries, trends, and departmental performance metrics
  • Develop and maintain claims reporting, dashboards, analytics, KPIs, and operational insights for leadership while identifying trends related to cargo loss, shortages, damages, carrier performance, customer disputes, documentation gaps, and claim outcomes
  • Implement process improvements to reduce claim exposure, strengthen documentation, improve recoveries, and increase operational efficiency
  • Develop and maintain claims policies, procedures, training materials, best practices, and standardoperating procedures
  • Partner with Sales, Operations, Legal, Finance, and leadership to resolve claims issues, improve business processes, and support cargo protection, claims prevention, and risk mitigation initiatives
  • Hire, train, coach, mentor, and develop Claims Department employees while managing performance, workload allocation, accountability, and succession planning
  • Maintain a professional, customer-focused, and business-minded approach while protecting and promoting the company's reputation
  • Perform other duties as assigned

Education & Experience:
  • High school diploma or GED required
  • Bachelor's degree in Business, Risk Management, Insurance, Logistics, Supply Chain, Legal Studies, or a related field preferred
  • Ten (10) or more years of cargo claims, transportation claims, logistics, freight brokerage, motor carrier, insurance, or related claims experience required
  • Advanced experience handling complex, high-value, escalated, or sensitive cargo and property damage claims required
  • Three (3) or more years of leadership experience managing claims professionals required; five (5) or more years preferred
  • Experience developing claims reporting, analytics, dashboards, KPIs, and operational recommendations required
  • Experience using claims management systems, transportation management systems, ERP systems, or related business software required
  • Experience working cross-functionally with Legal, Sales, Operations, Finance, insurance representatives, carriers, and customers preferred

Core Competencies:
  • Claims leadership and team development
  • Claims investigation, resolution, and risk assessment
  • Strategic decision-making and negotiation
  • Reporting, analytics, and process improvement
  • Customer relationship Management
  • Communication, collaboration, and organizational leadership

Mega Awesome Perks:
  • Medical, dental, vision, and life and disability insurance
  • 401(K) matching
  • Birthday celebrations
  • Health and wellness initiative including gym membership
  • Annual parties
  • PTO and Flex holidays
  • Company sponsored outings

Compensation Range: $125,000 - $150,000
Physical & Cognitive Requirements:
The following requirements are representative of those needed to perform essential job functions. Reasonable accommodations may be made.
Physical Requirements:
  • Ability to see, hear, and communicate clearly
  • Ability to use hands and fingers for computer, phone, and clerical tasks
  • Ability to work at a computer workstation for extended periods
  • Ability to travel occasionally as business needs require

Cognitive Requirements:
  • Reading comprehension of complex contracts, claims files, and legal documents
  • Strong analytical thinking and problem-solving abilities
  • Judgment and decision-making skills
  • Written and verbal communication skills
  • Ability to manage multiple priorities and deadlines
  • Attention to detail and accuracy
  • Ability to interpret financial information, contractual obligations, and operational data

Work Environment:
  • Office-based position
  • Works independently and collaboratively with others
  • Frequent communication with employees, customers, carriers, insurance representatives, legal counsel, and executive leadership
  • Use of claims management systems, transportation management systems, reporting tools, and standard office equipment
  • Fast-paced environment requiring effective prioritization and decision-making.

Confidentiality:
Employees may access confidential information (e.g., customer data, pricing, operations, financials, systems) and must not use or share it outside their job duties without authorization. Violations may result in disciplinary action, up to termination.
The duties and responsibilities listed in this job description are intended to describe the general nature and level of work performed by employees assigned to this position. This description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Employees may be required to perform additional duties or responsibilities as assigned by management in order to meet business needs.
MegaCorp is an equal opportunity employer and considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable federal, state, or local law.

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