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Cargo Claims Adjuster Jobs (NOW HIRING)

BENNETT MOTOR EXPRESS

Claims Adjuster I

Mcdonough, GA · On-site

Cargo claims experience is strongly preferred and will be given priority consideration, as this ... Active adjuster license(s) as required by state(s) of operation, or ability to obtain within a ...

BENNETT MOTOR EXPRESS

Claims Adjuster I

Mcdonough, GA · On-site

Cargo claims experience is strongly preferred and will be given priority consideration, as this ... Active adjuster license(s) as required by state(s) of operation, or ability to obtain within a ...

Reserv, Inc.

Claims Adjuster, Cargo

Atlanta, GA · On-site +1

About the role We are seeking highly organized and customer-focused Cargo Claims Adjusters to join our team. The successful candidate will be responsible for speaking to customers on the phone ...

Melton Truck Lines, Inc.

Claims Adjuster

Tulsa, OK

The Property and Cargo Claim Adjuster is responsible for managing claims involving cargo loss, property damage, and auto damage across 48 states within a flatbed trucking operation. This desk-based ...

Melton Truck Lines

Claims Adjuster

Tulsa, OK

The Property and Cargo Claim Adjuster is responsible for managing claims involving cargo loss, property damage, and auto damage across 48 states within a flatbed trucking operation. This desk-based ...

Synerfac Technical Staffing

Claims Adjuster

Miami, FL · On-site

We are hiring for a full-time Claims Adjuster for an industry leading company in the Miami area ... Experience working with handling cargo, property, casualty, contents, or auto claims. * Must ...

Melton Truck Lines

Claims Adjuster

Tulsa, OK · On-site

$60K - $75K/yr

Claims Adjusters initially manage investigation by deciding what outside resources are required in ... They also manage the expenses related to the files, set reserve for BIPD, FTC, Cargo, and ...

ZIM

Maritime Claims Adjuster

Virginia Beach, VA · On-site +1

Handles carrier's/ZIM's response to cargo liability claims, including subrogated claims, from place of receipt to place of delivery; assists Legal Department to timely resolve claims to avoid ...

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Cargo Claims Adjuster information

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$30.5K

$64.6K

$90K

How much do cargo claims adjuster jobs pay per year?

As of Aug 12, 2026, the average yearly pay for cargo claims adjuster in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by cargo claims adjusters in their day-to-day work?

Cargo Claims Adjusters often deal with complex cases where documentation may be incomplete or where liability for damaged or lost cargo is disputed among multiple parties. Navigating international regulations, varying insurance policies, and coordinating with shippers, carriers, and customers can present additional challenges. Attention to detail and strong communication are essential for clarifying facts, gathering evidence, and negotiating fair settlements. However, this dynamic environment also provides opportunities to develop problem-solving skills and in-depth industry knowledge, making the role both challenging and rewarding.

What is a cargo claims adjuster?

A Cargo Claims Adjuster is responsible for investigating, evaluating, and settling claims related to damaged or lost cargo during shipping. They analyze documentation, communicate with stakeholders, and ensure claims are processed in accordance with legal and insurance guidelines. Their goal is to minimize financial loss while ensuring fair compensation for cargo owners. This role requires strong analytical skills, attention to detail, and knowledge of transportation regulations.

Is being a cargo claims adjuster worth it?

Cargo claims adjusters evaluate insurance claims related to damaged or lost cargo, often working for insurance companies or logistics firms. The role typically requires strong attention to detail, knowledge of insurance policies, and sometimes certifications, with job prospects influenced by industry demand and economic factors. Compensation varies by experience and location, and the job can involve irregular hours and travel.

Which cargo claims adjuster makes the most money?

Senior cargo claims adjusters with extensive experience, specialized certifications, and strong negotiation skills tend to earn the highest salaries in the field. Those working for large insurance companies or in high-value cargo sectors also typically have higher compensation. Salary levels can vary based on location, company size, and individual expertise.

What are the key skills and qualifications needed to thrive as a cargo claims adjuster?

To thrive as a Cargo Claims Adjuster, you need knowledge of freight handling, logistics documentation, insurance policies, and claims investigation, typically supported by industry experience or a relevant degree. Experience with claims management systems, cargo tracking software, and familiarity with regulatory standards like those set by the FMC or IATA may be required. Strong analytical thinking, attention to detail, negotiation, and customer service skills are vital for effectively resolving claims. These competencies are crucial for accurately evaluating losses, minimizing disputes, and ensuring timely settlements for clients in the transportation and logistics industry.

More about Cargo Claims Adjuster jobs
What cities are hiring for Cargo Claims Adjuster jobs? Cities with the most Cargo Claims Adjuster job openings:
What are the most commonly searched types of Cargo Claims Adjuster jobs? The most popular types of Cargo Claims Adjuster jobs are:
What states have the most Cargo Claims Adjuster jobs? States with the most job openings for Cargo Claims Adjuster jobs include:
What job categories do people searching Cargo Claims Adjuster jobs look for? The top searched job categories for Cargo Claims Adjuster jobs are:
Cargo Claims Adjuster jobs near you
Infographic showing various Cargo Claims Adjuster job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $64,609 per year, or $31.1 per hour.

Claims Adjuster I

BENNETT MOTOR EXPRESS

Mcdonough, GA • On-site

Full-time

Re-posted 4 days ago

Job description

Claims Adjuster I/II (Mid-Level) — Auto Liability

Department: Claims Reports To: Claims Manager FLSA Status: Exempt Location: McDonough, Georgia

About the Role

We are seeking an experienced Claims Adjuster to manage a caseload of auto liability claims from first notice of loss through resolution. The ideal candidate brings 3–5 years of liability claims-handling experience and demonstrates strong investigative, negotiation, and file-documentation skills. Cargo claims experience is strongly preferred and will be given priority consideration, as this role may support a book of business involving motor carrier and cargo liability exposures.

Key Responsibilities

  • Investigate, evaluate, and resolve auto liability claims of moderate to high complexity, ensuring compliance with state regulations and company best practices.
  • Conduct timely and thorough investigations, including scene inspections, witness interviews, and coordination with independent adjusters, engineers, and other experts as needed.
  • Analyze liability and damages; issue reserve recommendations in accordance with authority level.
  • Negotiate settlements directly with claimants, attorneys, and third parties within assigned settlement authority.
  • Evaluate and process cargo liability claims, including analysis of bills of lading, cargo insurance policies, Carmack Amendment exposure, and interline/broker liability issues (where applicable).
  • Maintain accurate, well-documented claim files, including timely diary management, status updates, and reserve adjustments.
  • Identify subrogation, salvage, and fraud indicators, and refer files appropriately.
  • Communicate claim status and resolution strategy clearly to policyholders, brokers, and internal stakeholders.

Required Qualifications

  • 3–5 years of liability claims adjusting experience, primarily auto liability (commercial auto experience a plus).
  • Active adjuster license(s) as required by state(s) of operation, or ability to obtain within a defined timeframe.
  • Strong working knowledge of liability investigation techniques, coverage analysis, and negotiation strategy.
  • Excellent written and verbal communication skills, with strong file documentation habits.
  • Proficiency with claims management systems (e.g., Guidewire, Duck Creek, or similar) and standard MS Office applications.
  • Strong organizational skills with the ability to manage a diverse caseload under time-sensitive deadlines.

Preferred Qualifications

  • Prior cargo claims experience, including familiarity with:
    • Carmack Amendment liability and federal motor carrier regulations
    • Bills of lading, cargo insurance policies, and broker/carrier liability distinctions
    • Freight loss and damage claim handling, subrogation, and recovery processes
  • Bachelor's degree in a related field, or equivalent combination of education and experience.
  • Industry designations such as AIC, SCLA, or similar (preferred, not required).

Experience working with transportation, logistics, or trucking-focused insureds.

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