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Care Manager Assistant Jobs in Rochester, NY (NOW HIRING)

Highland Hospital

RN Care Coordinator

Rochester, NY · On-site

$77K - $93K/yr

The Clinical Care Coordinator/Care Manager coordinates care along with unit staff (Nursing, Providers, Consulting Services, Social Work) and providers caring for the patient at discharge to assist in ...

Highland Hospital

RN Case Manager (Hospital)

Rochester, NY · On-site

$77K - $93K/yr

The Clinical Care Coordinator/Care Manager coordinates care along with unit staff (Nursing, Providers, Consulting Services, Social Work) and providers caring for the patient at discharge to assist in ...

Highland Hospital

RN Case Manager (Hospital)

Rochester, NY · On-site

$77K - $93K/yr

The Clinical Care Coordinator/Care Manager coordinates care along with unit staff (Nursing, Providers, Consulting Services, Social Work) and providers caring for the patient at discharge to assist in ...

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Care Manager Assistant information

What are the key skills and qualifications needed to thrive as a care manager assistant, and why are they important?

To thrive as a Care Manager Assistant, you need a background in healthcare or social work, strong organizational skills, and familiarity with care coordination processes, often supported by an associate degree or relevant certification. Experience with electronic health record (EHR) systems and case management software is typically required. Outstanding communication, empathy, and attention to detail help you build trust with clients and support care teams effectively. These skills ensure seamless care delivery, accurate documentation, and positive outcomes for clients and their families.

Do I need a degree to be a care manager assistant?

A degree is not always required to become a care manager assistant, but relevant education such as a high school diploma or equivalent is typically necessary. Some employers may prefer candidates with certifications in healthcare or social services, and strong communication and organizational skills are important for the role.

What are some common challenges care manager assistants face when supporting clients and how can they effectively address them?

Care Manager Assistants often encounter challenges such as coordinating care among multiple providers, managing diverse client needs, and ensuring accurate documentation. Effective communication and strong organizational skills are crucial for addressing these challenges, as is the ability to adapt to changing client situations. Proactively reaching out to team members and using care management software can also help streamline processes and improve outcomes for clients.

What is the difference between Care Manager Assistant vs Care Coordinator?

AspectCare Manager AssistantCare Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification or experience preferred
Work EnvironmentHealthcare facilities, home care settings, clinicsHospitals, clinics, community health programs
Employer & Industry UsageHealthcare providers, insurance companies, home health agenciesHospitals, health systems, social service agencies
Common Search & ComparisonAssisting care managers, administrative supportCoordinating patient care, managing schedules

Care Manager Assistants support care managers by handling administrative tasks and patient follow-ups, while Care Coordinators focus on organizing patient care plans and ensuring smooth communication among healthcare providers. Both roles are vital in healthcare settings but differ mainly in scope and responsibilities.

What is a care manager assistant?

Care Manager Assistants support care managers in coordinating and delivering services to clients, often in healthcare or social services settings. Their responsibilities typically include assisting with client assessments, maintaining records, scheduling appointments, and communicating with clients and their families. They play an important role in ensuring clients receive the appropriate care and support by handling administrative tasks and helping to implement care plans. This position requires strong organizational and communication skills, as well as compassion and attention to detail.
What are popular job titles related to Care Manager Assistant jobs in Rochester, NY? For Care Manager Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Care Manager Assistant jobs in Rochester, NY look for? The top searched job categories for Care Manager Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Care Manager Assistant jobs? Cities near Rochester, NY with the most Care Manager Assistant job openings:
Care Manager Assistant jobs near you
Infographic showing various Care Manager Assistant job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

RN Care Coordinator

Highland Hospital of Rochester

Rochester, NY • On-site

$77K - $93K/yr

Other

Re-posted 17 days ago

Job description


Highland Hospital is seeking a full time Case Manager to join the team. Hours will be Monday-Friday from 8am-4:30pm.
Under general direction, the Clinical Care Coordinator/Case Manager's role is to coordinate interdisciplinary care planning to achieve timely and safe discharge and/or to coordinate access and utilization management, proactive patient management, care facilitation and treatment planning functions. The Clinical Care Coordinator/Care Manager coordinates care along with unit staff (Nursing, Providers, Consulting Services, Social Work) and providers caring for the patient at discharge to assist in facilitating a patient focused plan of care aimed at ensuring a safe transition from hospital to home for adult acute care patients.
Essential functions include, but are not limited to:
  • Identify patient discharge needs and potential barriers
  • Assists with closing gaps in medical care upon discharge by utilizing community resources
  • Communication with in-network PCP offices to ensure a transition of care to the community setting
  • Identify resources for patient self-management planning and discharge
  • Assist in developing and implementing care plans for medically complex patients
  • Prepares patient for discharge by referring for home care services (skilled nursing, PT, OT, SLP) and DME
  • Complete the Patient Review Instrument
  • Other duties as assigned

Salary Range:
$77,220.15- $93,600
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations
Job Requirements
  1. Fulfilled the educational requirements to be a licensed RN in NYS; BSN preferred. 3-5 years professional nursing experience. Progressive clinical experience including community health, care management, and/or disease management is preferred.
  2. Experience working as a member of a multi-disciplinary team is required. Experience in data analysis and chronic illness management preferred.
  3. Current and valid license to practice as an RN in New York State required. PRI certification preferred but not required.

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