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Care Manager Assistant Jobs in Rochester, NY (NOW HIRING)

Work with Managing Director Care Services/ Care Services Director to identify and resolve operational and service barriers within the territory. * Assist Managing Director Care Services/Care Services ...

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Care Manager Assistant information

What are the key skills and qualifications needed to thrive as a care manager assistant, and why are they important?

To thrive as a Care Manager Assistant, you need a background in healthcare or social work, strong organizational skills, and familiarity with care coordination processes, often supported by an associate degree or relevant certification. Experience with electronic health record (EHR) systems and case management software is typically required. Outstanding communication, empathy, and attention to detail help you build trust with clients and support care teams effectively. These skills ensure seamless care delivery, accurate documentation, and positive outcomes for clients and their families.

Do I need a degree to be a care manager assistant?

A degree is not always required to become a care manager assistant, but relevant education such as a high school diploma or equivalent is typically necessary. Some employers may prefer candidates with certifications in healthcare or social services, and strong communication and organizational skills are important for the role.

What are some common challenges care manager assistants face when supporting clients and how can they effectively address them?

Care Manager Assistants often encounter challenges such as coordinating care among multiple providers, managing diverse client needs, and ensuring accurate documentation. Effective communication and strong organizational skills are crucial for addressing these challenges, as is the ability to adapt to changing client situations. Proactively reaching out to team members and using care management software can also help streamline processes and improve outcomes for clients.

What is the difference between Care Manager Assistant vs Care Coordinator?

AspectCare Manager AssistantCare Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification or experience preferred
Work EnvironmentHealthcare facilities, home care settings, clinicsHospitals, clinics, community health programs
Employer & Industry UsageHealthcare providers, insurance companies, home health agenciesHospitals, health systems, social service agencies
Common Search & ComparisonAssisting care managers, administrative supportCoordinating patient care, managing schedules

Care Manager Assistants support care managers by handling administrative tasks and patient follow-ups, while Care Coordinators focus on organizing patient care plans and ensuring smooth communication among healthcare providers. Both roles are vital in healthcare settings but differ mainly in scope and responsibilities.

What is a care manager assistant?

Care Manager Assistants support care managers in coordinating and delivering services to clients, often in healthcare or social services settings. Their responsibilities typically include assisting with client assessments, maintaining records, scheduling appointments, and communicating with clients and their families. They play an important role in ensuring clients receive the appropriate care and support by handling administrative tasks and helping to implement care plans. This position requires strong organizational and communication skills, as well as compassion and attention to detail.
What are popular job titles related to Care Manager Assistant jobs in Rochester, NY? For Care Manager Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Care Manager Assistant jobs in Rochester, NY look for? The top searched job categories for Care Manager Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Care Manager Assistant jobs? Cities near Rochester, NY with the most Care Manager Assistant job openings:
Infographic showing various Care Manager Assistant job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

About Discovery Management Group 

Discovery Management Group leadsone of the nation's most purpose-driven and people-centered senior livingorganizations, managing and enhancing senior living communities across theUnited States. With a focus on operational excellence, lifestyle personalization,and culture-driven leadership, we proudly serve residents and families withmore than 15,000 units nationwide and growing.

As part of one of the largestsenior living families in the U.S., our communities have earned Great Place toWork certifications from 2022-2027. At Discovery Management Group, purposeguides our work, culture fuels our success, and growth defines our future. Wecontinually aspire and invest in learning and development opportunities thatsupport our team members' professional growth, ensuring every team member hasthe tools to build a meaningful and rewarding career.

Discover You Purpose with us at [Community Name].  

As Caregiver, you'll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.

Your Role:

As the Caregiver, your role includes providing hands-on care and physical and emotional support to each resident while maintaining a safe and comfortable home-like environment.

What You'll Do:

  • Responsible for designated group of residents during shift; ensures awareness of whereabouts and conducts frequent checks
  • Provide daily personal care support, including bathing, dressing, grooming, toileting, ambulation, transferring, and eating assistance
  • Respond to security system and resident call bells promptly
  • Help residents maintain independence while promoting dignity, safety, and overall well-being
  • Maintain cleanliness and organization of resident rooms and work areas
  • Offer companionship, encouragement, and emotional support to residents
  • Engage residents in meaningful life skills activities and enrichment programs
  • Notify supervisor and/or health care coordinator if a resident has increased care needs
  • Other duties as assigned

Qualifications:

  • Certified Nurse's Aid (CNA) certification preferred
  • High School diploma or GED required
  • Must be 18 years of age or older
  • Prior experience working with seniors preferred
  • Strong communication skills with residents, team members, and leadership
  • Compassionate, resident-focused approach with superior customer service skills
  • Ability to manage multiple priorities effectively
  • Sound judgment, problem-solving, and decision-making abilities

Benefits You'll Enjoy:

  • Competitive wages
  • Early access to earned wages before payday!
  • Flexible scheduling options with full-time and part-time hours
  • Paid time off and Holidays (full-time)
  • Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
  • 401(K) with employer match
  • Paid training
  • Opportunities for growth and advancement
  • Company provided uniforms
  • Employee Assistance Program

DiscoverySenior Living Earned Coveted Great Place to Work Certification for 2025-2026!

Alarge part of what makes Discovery different from other companies in thisindustry is our willingness to embrace change. At Discovery Senior Living, weare constantly challenging how we are doing things to ensure the lifestyle weare offering our residents is absolutely the greatest value proposition in themarketplace. It's just as important to us that the environment and culture forour team members are constantly refreshed. In addition, embracing and evenencouraging change brings a never-ending supply of new energy to our businessand our culture. That energy translates to other far-reaching positive impactson our residents as well as our team members.

Findout what makes working at Discovery unique in the world of senior living. Discover Your Purpose!

Our Culture& Values

Sooften, what brings people together is deeply rooted in who we are and what westand for. And at Discovery Senior Living, we're unified by certain, corevalues, which we call our "Pillars of Excellence." They make up the fabric ofour company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY,COMPASSION, HARD WORK and CREATIVITY.

Individually, they are ourvirtues, and together, they make up a roadmap which helps us foster innovationand success.

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. Wecelebrate diversity and are committed to creating an inclusive environment forall team members. EOE D/V

A Note to Applicants

This job description outlines the general nature and levelof responsibilities for this role and is not an exhaustive list of all duties.Qualified individuals with disabilities, as defined by the ADA, must be able toperform the essential job functions with or without reasonable accommodation,as determined on a case-by-case basis.

Agency Policy

We do not accept unsolicited resumes from staffingagencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and acceptapplications through that platform. We do not conduct interviews via text orsocial media or ask for personal or banking information.

RegulatoryCompliance & Background Screening

DiscoverySenior Living complies with all applicable federal, state, and local employmentlaws and regulatory requirements governing hiring practices, backgroundscreening, and workforce eligibility. Employment may be contingent uponsuccessful completion of state-mandated and/or federally required backgroundscreenings, which may include criminal history checks, fingerprint-basedscreening, Level 2 background screening, registry verification, and otherscreenings required for healthcare and senior living roles with direct orindirect resident access.

Certainpositions may be subject to additional requirements under federal programs,including CMS, Medicare, and Medicaid regulations, as well as state-specificlicensing or regulatory agencies. Screening requirements vary by role andjurisdiction, and candidates must meet all applicable standards as a conditionof employment. These measures support regulatory compliance and help maintain asafe, secure environment for residents, families, and team members.

Employmentin Florida is contingent upon completion of a Level 2 background screeningin accordance with Florida AHCA requirements. Applicants will be required tocomplete fingerprinting and background screening through the AHCAClearinghouse. For more information, please visit: https://info.flclearinghouse.com.


If having a direct impact on the lives of others is appealing to you, apply today and join our team!