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Care Manager Assistant Jobs in Rochester, NY (NOW HIRING)

Care Manager

Rochester, NY ยท On-site

$23.12/hr

The Safe Options Support (SOS) Care Manager will be a key member of a collaborative, multi ... assist with creating and maintaining an environment that promotes recovery. Pay: $23.12 per hour ...

Care Manager

Rochester, NY ยท On-site

$23.12/hr

The Safe Options Support (SOS) Care Manager will be a key member of a collaborative, multi ... assist with creating and maintaining an environment that promotes recovery. Pay: $23.12 per hour ...

Certified Nurse's Aid (CNA) certification preferred * High School diploma or GED required * Must be ... Ability to manage multiple priorities effectively * Sound judgment, problem-solving, and decision ...

Certified Nurse's Aid (CNA) certification preferred * High School diploma or GED required * Must be ... Ability to manage multiple priorities effectively * Sound judgment, problem-solving, and decision ...

Project Manager Assistant Imagine your future with us! At ALS, we encourage you to dream big. When ... healthcare and equipment reliability. Using state-of-the-art technologies and innovative ...

Project Manager Assistant Imagine your future with us! At ALS, we encourage you to dream big. When ... healthcare and equipment reliability. Using state-of-the-art technologies and innovative ...

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Care Manager Assistant information

What are the key skills and qualifications needed to thrive as a Care Manager Assistant, and why are they important?

To thrive as a Care Manager Assistant, you need a background in healthcare or social work, strong organizational skills, and familiarity with care coordination processes, often supported by an associate degree or relevant certification. Experience with electronic health record (EHR) systems and case management software is typically required. Outstanding communication, empathy, and attention to detail help you build trust with clients and support care teams effectively. These skills ensure seamless care delivery, accurate documentation, and positive outcomes for clients and their families.

What are some common challenges Care Manager Assistants face when supporting clients and how can they effectively address them?

Care Manager Assistants often encounter challenges such as coordinating care among multiple providers, managing diverse client needs, and ensuring accurate documentation. Effective communication and strong organizational skills are crucial for addressing these challenges, as is the ability to adapt to changing client situations. Proactively reaching out to team members and using care management software can also help streamline processes and improve outcomes for clients.

What is the difference between Care Manager Assistant vs Care Coordinator?

AspectCare Manager AssistantCare Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification or experience preferred
Work EnvironmentHealthcare facilities, home care settings, clinicsHospitals, clinics, community health programs
Employer & Industry UsageHealthcare providers, insurance companies, home health agenciesHospitals, health systems, social service agencies
Common Search & ComparisonAssisting care managers, administrative supportCoordinating patient care, managing schedules

Care Manager Assistants support care managers by handling administrative tasks and patient follow-ups, while Care Coordinators focus on organizing patient care plans and ensuring smooth communication among healthcare providers. Both roles are vital in healthcare settings but differ mainly in scope and responsibilities.

What are Care Manager Assistants?

Care Manager Assistants support care managers in coordinating and delivering services to clients, often in healthcare or social services settings. Their responsibilities typically include assisting with client assessments, maintaining records, scheduling appointments, and communicating with clients and their families. They play an important role in ensuring clients receive the appropriate care and support by handling administrative tasks and helping to implement care plans. This position requires strong organizational and communication skills, as well as compassion and attention to detail.
What are popular job titles related to Care Manager Assistant jobs in Rochester, NY? For Care Manager Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Care Manager Assistant jobs in Rochester, NY look for? The top searched job categories for Care Manager Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Care Manager Assistant jobs? Cities near Rochester, NY with the most Care Manager Assistant job openings:
Infographic showing various Care Manager Assistant job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Bilingual Care Manager Assistant

Prime Care Coordination

Rochester, NY โ€ข On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago


Job description

$1.00/ hourly pay differential!


PCC Values Its Employees by offering:

  • Paid time off (25 days per year)
  • 10 Paid Holidays
  • Affordable health care coverage including health, dental, vision, starting as low as $10.00/month
  • 401(K) Retirement plan
  • Tuition Reimbursement
  • Generous Employee referral program
  • Employee Wellness Program (earn up to $250 per year!)
  • Numerous other benefits, please apply to find out more!


Summary:


The Assistant Care Manager’s primary function is to work in partnership with the Care Manager to provide services to individuals with I/DD, to coordinate care and services needed to assist individuals achieve optimal health, wellness, and life goals. The Assistant Care Manager is responsible in conjunction with the Care Manager to provide Health Home core services including comprehensive care management, care coordination and health promotion, comprehensive transitional care, individual and family support, referral to community and social support services, and use of Health Information Technology to link services. The Assistant Care Manager will provide all services with a person-centered approach and that aligns with NYS OPWDD Valued Outcomes.

Essential Job Functions:

  • Assess and address health and safety issues as well as barriers to care and treatment including social determinants of health
  • Collaborate with interdisciplinary team and incorporate input into comprehensive assessment and Life Plan
  • Incorporate health promotion and support opportunities for individuals to achieve and maintain optimal health and wellbeing
  • Meet with individuals and families face to face in the community and their homes
  • Coordinate and ensure access to chronic disease management
  • Facilitate referrals to clinical and community resources, including planning, referrals, and follow-up for transitional care
  • Coordinate and provide access to long-term care supports and services
  • Engage families and natural supports into the care coordination process
  • Ensure all individuals and families receive services that are culturally and linguistically appropriate
  • Advocate on behalf of the individual
  • Promote self-advocacy and the ability to self-direct
  • Use Health Information Technology for documentation, to link services, and facilitate communication among care coordination team
  • Secure all health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulations
  • Maintain compliance with all state and federal laws and regulations, Medicaid compliance, and PCC policies and procedures
  • Document all services and maintain appropriate records following all established documentation procedures
  • Represent PCC on workgroups, committees, advisory groups or networks as assigned
  • Participate in opportunities for continued training and education
  • Perform all other duties relevant to the position as requested.


Knowledge, Skills, and Abilities

  • Ability to act quickly, assess and act accordingly in crisis situations
  • Basic technology skills and understanding of health records
  • Knowledge of ethical and professional responsibilities and boundaries
  • Demonstrate professional work habits including dependability, time management, independence and responsibility

Education and Experience:

  • Associates Degree or equivalent earned college credits in Health or Human Services or related field OR a Bachelor’s degree


The listed salary range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting. The offered salary will be determined by: Applicant qualifications and experience, education, position specific licensing/training and departmental budgets.

Prime Care Coordination is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Prime Care Coordination will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-341-4600