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Care Dispatcher Jobs (NOW HIRING)

Active Day Senior Care, Inc.

Dispatcher

Owensboro, KY · On-site

Our Mission and You At Active Day, we provide the highest quality personalized care to seniors and ... The Dispatcher works to direct the day-to-day route and trip operations. Assists with organizing ...

Smart Care Equipment Solutions

Dispatcher

Albany, NY · On-site

$22 - $26/hr

Dispatcher / Customer Service Albany, NY $22 to $26 hourly Main Responsibilities: * Effectively ... Previous SAP experience About Smart Care Smart Care is a national repair and service provider for ...

Genesis HealthCare

GENESIS HEALTHCARE SYSTEM In order to fill our Mission of serving our community by helping each ... CAS Dispatch Hours: 15:00-23.00 Overview of Position: The Dispatcher II position is responsible for ...

Genesis HealthCare

GENESIS HEALTHCARE SYSTEM In order to fill our Mission of serving our community by helping each ... CAS Dispatch Overview of Position: The Dispatcher II position is responsible for taking incoming ...

Critical Care Transport

EMS Dispatcher

Columbus, OH

Critical Care Transport is looking for hard working reliable individuals who are ready to serve the ... Our dispatchers are the first line in customer service and patient care and are foundational to our ...

Genesis HealthCare System

Dispatcher II

Zanesville, OH · On-site

GENESIS HEALTHCARE SYSTEM In order to fill our Mission of serving our community by helping each ... CAS Dispatch Hours: 15:00-23.00 Overview of Position: The Dispatcher II position is responsible for ...

PRIORITY ONDEMAND

Dispatcher

Anderson, SC · On-site

Dispatchers will operate radio, telephone, or computer equipment relay information or orders to ... Acts at all times in the best interests of high quality patient care, in the best interest of the ...

Critical Care Transport

EMS Dispatcher

Columbus, OH · On-site

Critical Care Transport is looking for hard working reliable individuals who are ready to serve the ... Our dispatchers are the first line in customer service and patient care and are foundational to our ...

Critical Care Transport

EMS Dispatcher

Columbus, OH · On-site

Critical Care Transport is looking for hard working reliable individuals who are ready to serve the ... Our dispatchers are the first line in customer service and patient care and are foundational to our ...

AMR

Dispatcher

Orlando, FL · On-site

This person assigns and routes transportation requests and can provide clear communication in all situations to ensure quality support and care to our customers. Responsibilities: * Dispatchers will ...

Global Medical Response

Dispatcher

Roswell, GA

This person assigns and routes transportation requests and can provide clear communication in all situations to ensure quality support and care to our customers. Responsibilities: * Dispatchers will ...

Priority OnDemand

Dispatcher

Carthage, MS · On-site

Dispatchers will operate radio, telephone, or computer equipment relay information or orders to ... Acts at all times in the best interests of high quality patient care, in the best interest of the ...

AMR

Dispatcher

Orlando, FL

This person assigns and routes transportation requests and can provide clear communication in all situations to ensure quality support and care to our customers. Responsibilities: * Dispatchers will ...

PRIORITY ONDEMAND

Dispatcher

Carthage, MS · On-site

Dispatchers will operate radio, telephone, or computer equipment relay information or orders to ... Acts at all times in the best interests of high quality patient care, in the best interest of the ...

Cincinnati Animal CARE

Dispatcher

Cincinnati, OH · On-site

$16.83/hr

Dispatcher Reports to Senior Shelter Manager Join the Team at Cincinnati Animal CARE At Cincinnati Animal CARE (CAC), we do work that matters. Every day, our team protects animals, supports our ...

Priority OnDemand

Dispatcher

Anderson, SC · On-site

Dispatchers will operate radio, telephone, or computer equipment relay information or orders to ... Acts at all times in the best interests of high quality patient care, in the best interest of the ...

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Care Dispatcher information

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How much do care dispatcher jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for care dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a care dispatcher?

Care dispatchers are professionals responsible for coordinating and assigning care services to clients, patients, or residents in healthcare or social care settings. They act as a central point of contact, receiving requests for care, assessing needs, and dispatching caregivers or healthcare workers accordingly. Their role often involves scheduling, communication, and problem-solving to ensure that clients receive timely and appropriate care. Care dispatchers commonly work for home healthcare agencies, medical transport services, or assisted living facilities.

How does a care dispatcher typically coordinate with care providers and clients to manage service schedules?

A Care Dispatcher works closely with both care providers and clients to ensure that appointments are scheduled efficiently and that any changes are communicated promptly. This involves using scheduling software to match provider availability with client needs, addressing last-minute changes or emergencies, and maintaining clear records of all interactions. Regular communication with the care team helps resolve issues quickly and ensures continuity of care. This collaborative approach helps minimize scheduling conflicts and supports high-quality service delivery.

What are the key skills and qualifications needed to thrive as a care dispatcher, and why are they important?

To thrive as a Care Dispatcher, you need strong organizational skills, attention to detail, and experience in scheduling or logistics, often supported by a background in healthcare or customer service. Familiarity with dispatch software, electronic scheduling systems, and sometimes basic medical terminology is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills. These qualities ensure efficient coordination of care services, timely responses to client needs, and smooth operations within busy healthcare environments.

What is the difference between Care Dispatcher vs Care Coordinator?

AspectCare DispatcherCare Coordinator
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; often additional certifications in healthcare or social services
Work EnvironmentHealthcare agencies, home care services, hospitalsHealthcare facilities, community organizations, home care agencies
Primary ResponsibilitiesAssigning caregivers, scheduling, coordinating care logisticsPlanning, organizing, and overseeing patient care plans

Care Dispatchers focus on scheduling and coordinating caregiver assignments, ensuring timely service delivery. Care Coordinators have a broader role in managing overall patient care plans and liaising with healthcare teams. While both roles require strong organizational skills, Care Dispatchers primarily handle logistics, whereas Care Coordinators oversee comprehensive care management.

Is it hard to get hired as a care dispatcher?

Getting hired as a care dispatcher can vary depending on the employer and location, but generally requires good communication skills, organization, and familiarity with scheduling or dispatch software. Some positions may require previous experience in healthcare or customer service, and a background check is often part of the hiring process.

What cities are hiring for Care Dispatcher jobs?

Cities with the most Care Dispatcher job openings:

What states have the most Care Dispatcher jobs?

States with the most job openings for Care Dispatcher jobs include:

What are popular job titles related to Care Dispatcher jobs?

For Care Dispatcher jobs, the most frequently searched job titles are:

Care Dispatcher jobs near you

Transfer Center Dispatcher

Granger, IN • On-site

Beacon Health System
Health Care and Social Assistance • 5 - 10K employees
Learn more about Beacon Health Systemexternal

Per diem

Posted 16 days ago

Beacon Health System rating

6.7

Company rating: 6.7 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

Job description

The role reports to the Director, Transfer Center Operation and involves a variety of responsibilities, including dispatching an ambulance, wheelchair, and medical helicopter, performing office administrative duties, data collection, and answering phones. The ideal candidate will have excellent communication skills, multitask efficiently, and work collaboratively in a fast-paced healthcare environment.
MISSION, VALUES and SERVICE GOALS
  • MISSION: We deliver outstanding care, inspire health, and connect with heart.
  • VALUES: Trust. Respect. Integrity. Compassion.
  • SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Dispatch Duties:
  • Dispatch ambulance, wheelchair, and a medical helicopter.
  • Answer incoming Transfer Direct or Transport request calls and route them appropriately.
  • Maintained accurate records of patient requests, including contact information, medical history, and transportation preferences.
  • Use hospital bed management software to allocate and coordinate bed assignments.
  • Work collaboratively with physicians, nurses, and other healthcare providers to ensure efficient and timely patient transport and bed placement.
  • Maintain current knowledge of transportation regulations and protocols to ensure safety and regulatory guidelines compliance.
  • Make level of care (LOC) recommendations for emergency room patient admissions using the Xsolis platform.
  • Consult with RN on clinical situations.
  • Serve as a problem solver for barriers impeding patient flow and attempt to mitigate these issues.
  • Maintain a system-wide understanding of capacity and continuous level load across the system to maintain optimal occupancy.
  • Collect data on bed occupancy, bed utilization, and transportation metrics to identify areas for process improvement and quality enhancement.
  • Perform office administration duties such as filing, copying, and printing documents as needed.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
  • Completing other job-related assignments and special projects as directed.

ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
  • Attends and participates in department meetings and is accountable for all information shared.
  • Completes mandatory education, annual competencies and department specific education within established timeframes.
  • Completes annual employee health requirements within established timeframes.
  • Maintains license/certification, registration in good standing throughout fiscal year.
  • Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
  • Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
  • Adheres to regulatory agency requirements, survey process and compliance.
  • Complies with established organization and department policies.
  • Available to work overtime in addition to working additional or other shifts and schedules when required.

Education and Experience:
  • High school diploma or equivalent required. Associate's or Bachelor's degree in business or healthcare preferred.
  • Certified Healthcare Access Associate (CHAA) required within two years.''

Knowledge & Skills:
  • Minimum of 1 year of experience in healthcare, dispatch, or customer service-related field.
  • Excellent communication skills, both written and verbal.
  • Ability to multitask and work in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Familiarity with hospital bed management software Teletracking and dispatch system Logis is preferred.
  • Ability to work collaboratively with a diverse team of healthcare professionals.
  • Comfortable working with computer software applications such as Microsoft Office, Logis, and Teletracking.

Working Conditions
  • This position may require working flexible hours, including weekends and holidays.
  • The individual will work in a fast-paced and occasionally stressful office environment due to the need to respond to urgent patient transportation requests. In addition, the individual must be able to maintain confidentiality and adhere to HIPAA regulations.

Physical Demands
  • This position requires sitting, standing, and walking for extended periods.
  • The individual must be able to lift and move objects weighing up to 25 pounds.
  • Requires the physical ability and stamina to perform the essential functions of the position.

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