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Care Dispatcher Jobs (NOW HIRING)

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In this role, you are not just a dispatcher; you are the "Quarterback" of a high-stakes, life ... care!

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The Smart Care Dispatcher routes Service Technicians to service calls servicing the commercial kitchen equipment environment in a manner that maximizes efficiency and productivity while exceeding ...

The Smart Care Dispatcher routes Service Technicians to service calls servicing the commercial kitchen equipment environment in a manner that maximizes efficiency and productivity while exceeding ...

The Smart Care Dispatcher routes Service Technicians to service calls servicing the commercial kitchen equipment environment in a manner that maximizes efficiency and productivity while exceeding ...

The Smart Care Dispatcher routes Service Technicians to service calls servicing the commercial kitchen equipment environment in a manner that maximizes efficiency and productivity while exceeding ...

DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that ... Dispatcher Requirements: * Be a team player, as EMS is a team effort, and providers must provide ...

Dispatcher

Goodlettsville, TN · On-site

$20 - $24/hr

DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that ... Dispatcher Requirements: * Be a team player, as EMS is a team effort, and providers must provide ...

Customer Care - Dispatch * Non-Exempt Work Environment /Hazards: * Working conditions primarily inside an office environment * The noise level in the work environment is usually moderate * High level ...

Customer Care - Dispatch * Non-Exempt Work Environment /Hazards: * Working conditions primarily inside an office environment * The noise level in the work environment is usually moderate * High level ...

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Care Dispatcher information

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$11

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How much do care dispatcher jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for care dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a care dispatcher?

Care dispatchers are professionals responsible for coordinating and assigning care services to clients, patients, or residents in healthcare or social care settings. They act as a central point of contact, receiving requests for care, assessing needs, and dispatching caregivers or healthcare workers accordingly. Their role often involves scheduling, communication, and problem-solving to ensure that clients receive timely and appropriate care. Care dispatchers commonly work for home healthcare agencies, medical transport services, or assisted living facilities.

How does a care dispatcher typically coordinate with care providers and clients to manage service schedules?

A Care Dispatcher works closely with both care providers and clients to ensure that appointments are scheduled efficiently and that any changes are communicated promptly. This involves using scheduling software to match provider availability with client needs, addressing last-minute changes or emergencies, and maintaining clear records of all interactions. Regular communication with the care team helps resolve issues quickly and ensures continuity of care. This collaborative approach helps minimize scheduling conflicts and supports high-quality service delivery.

What are the key skills and qualifications needed to thrive as a care dispatcher, and why are they important?

To thrive as a Care Dispatcher, you need strong organizational skills, attention to detail, and experience in scheduling or logistics, often supported by a background in healthcare or customer service. Familiarity with dispatch software, electronic scheduling systems, and sometimes basic medical terminology is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills. These qualities ensure efficient coordination of care services, timely responses to client needs, and smooth operations within busy healthcare environments.

What is the difference between Care Dispatcher vs Care Coordinator?

AspectCare DispatcherCare Coordinator
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; often additional certifications in healthcare or social services
Work EnvironmentHealthcare agencies, home care services, hospitalsHealthcare facilities, community organizations, home care agencies
Primary ResponsibilitiesAssigning caregivers, scheduling, coordinating care logisticsPlanning, organizing, and overseeing patient care plans

Care Dispatchers focus on scheduling and coordinating caregiver assignments, ensuring timely service delivery. Care Coordinators have a broader role in managing overall patient care plans and liaising with healthcare teams. While both roles require strong organizational skills, Care Dispatchers primarily handle logistics, whereas Care Coordinators oversee comprehensive care management.

Is it hard to get hired as a care dispatcher?

Getting hired as a care dispatcher can vary depending on the employer and location, but generally requires good communication skills, organization, and familiarity with scheduling or dispatch software. Some positions may require previous experience in healthcare or customer service, and a background check is often part of the hiring process.

What cities are hiring for Care Dispatcher jobs?

Cities with the most Care Dispatcher job openings:

What states have the most Care Dispatcher jobs?

States with the most job openings for Care Dispatcher jobs include:

What are popular job titles related to Care Dispatcher jobs?

For Care Dispatcher jobs, the most frequently searched job titles are:

Critical Care Dispatcher

Roseville, MI • On-site

OnWay Transport
Couriers and Messengers Services • 11 - 50 employees

$22 - $25/hr

Full-time

Medical, Dental, Vision, PTO

Posted 2 days ago

New

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Job description

Schedule:

  • Position Type: Full-Time, Alternating Shift Structure
  • Week A: 3 Days On (12-Hour Shifts) / 4 Days Off
  • Week B: 4 Days On (12-Hour Shifts) / 3 Days Off

THE HUDDLE: WHY THIS ROLE MATTERS

  • Every second on the clock matters. In this role, you are not just a dispatcher; you are the “Quarterback” of a high-stakes, life-saving logistical operation.
  • Your "ball" is a shipment of time-sensitive blood platelets. Your "end zone" is a hospital bed where a patient is waiting for a critical transfusion. Platelets have a notoriously short shelf life and are in constant demand. If a delivery stalls, a life is directly on the line. We need a tactical leader who commands the radio, reads the field, anticipates obstacles before they happen, and takes 100% ownership of every outcome.

YOUR GAME PLAN (RESPONSIBILITIES)

  • Call the Plays: Independently orchestrate, route, and dispatch a network of independent contractor (IC) drivers to secure and deliver critical platelet shipments.
  • Scan the Field” (Precision Tracking): Maintain absolute, relentless visibility on every single active delivery. You must pay intense attention to every mile, checkpoint, and minute on the clock.
  • Call an Audible” (Advanced Problem Solving): When traffic jams, vehicle breakdowns, or hospital access issues threaten the play, you don't panic. You instantly diagnose the problem, evaluate your options, and execute a flawless backup plan to get the delivery back on track.
  • Lead with Heart: Balance your tactical mindset with profound compassion. You understand that behind every order number is a human being—a father, a child, a mother—waiting for a transfusion. Your communication with drivers and medical staff must reflect that weight.
  • Extreme Ownership: You hold the whistle. You take full, unconditional responsibility for every single outcome on your shift. No excuses, no finger-pointing—just results.

THE QUARTERBACK PROFILE (REQUIREMENTS)

  • The Mindset: You thrive under pressure, possess an elite spatial/logistical IQ, and possess a natural instinct to lead and protect the mission.
  • Problem-Solving Prowess: Proven ability to make split-second, critical decisions with limited information and zero supervision.
  • Obsessive Detail-Orientation: A track record of monitoring complex, moving parts where a single missed detail can cause a failure.
  • Empathetic Command: Strong communication skills that combine an assertive, calm authority with deep empathy for the patients we serve.
  • Endurance: Ability to maintain peak mental sharpness and focus throughout a demanding 12-hour shift.

THE PERKS & SCHEDULE

  • Elite Work-Life Balance: Our unique alternating schedule gives you built-in mini-vacations every single week:
  • Week A: Work 3 days (36 hours), enjoy 4 consecutive days off
  • Week B: Work 4 days (48 hours), enjoy 3 consecutive days off.
  • Purpose-Driven Mission: No corporate fluff. Every shift you work directly impacts whether someone's loved one makes it home.

Company Description

OnWay Transport - leading the nation in specialized "Final Mile" delivery- through technology, equality, integrity, and people who care!