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Life Care Dispatch Jobs (NOW HIRING)

Ultra Care Logistics LLC

Dispatch

Forney, TX · On-site

$22/hr

Ultra Care Logistics is an Amazon Delivery Service Partner looking for an enthusiastic, team player ... Life insurance * Paid time off * Tuition reimbursement Ability to commute/relocate : * Forney, TX ...

LEESAR INC

Dispatch Supervisor

Fort Myers, FL · On-site

Onsite Lead a Team That Keeps Healthcare in Southwest Florida Moving Are you an experienced ... Employer-paid life and disability insurance * Tuition reimbursement * Professional development ...

LEESAR INC

Dispatch Supervisor

Fort Myers, FL · On-site

Onsite Lead a Team That Keeps Healthcare in Southwest Florida Moving Are you an experienced ... Employer-paid life and disability insurance * Tuition reimbursement * Professional development ...

VITAS Healthcare

CCC Dispatch Coordinator

Miramar, FL · On-site

VITAS Healthcare is the nation's leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you'll find ...

VITAS Healthcare

CCC Dispatch Coordinator

Miramar, FL · On-site

VITAS Healthcare is the nation's leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you'll find ...

VITAS Healthcare

CCC Dispatch Coordinator

Miramar, FL · On-site

About Us VITAS ® Healthcare is the nation's leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team ...

VITAS Healthcare

CCC Dispatch Coordinator

Miramar, FL · On-site

About Us VITAS ® Healthcare is the nation's leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team ...

Ozinga

Cement Dispatch

Mokena, IL · On-site

$52K - $65K/yr

... care about the well-being of our team members both in and out of the workplace. That's why we're ... overall quality of life. Our benefits include: • Medical, Dental, and Vision Insurance ...

American Heritage

Security Dispatch

Hammond, IN · On-site

$15.80/hr

Superior benefits including Medical, Dental, Vision, Life Insurance, and more Job Requirements ... Why CARE Matters We believe that a caring culture is essential for our people to thrive. Our ...

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Life Care Dispatch information

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$12

$28

$68

How much do life care dispatch jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for life care dispatch in the United States is $28.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.72 per hour, depending on experience, location, and employer.

What are popular job titles related to Life Care Dispatch jobs?

For Life Care Dispatch jobs, the most frequently searched job titles are:

Dispatcher - Critical Care Dispatch - LACP Lima Dispatch

Lima, OH • On-site

Mercy Health
Hospitals • 10K+ employees
Learn more about Mercy Healthexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Key responsibilities

  • Receive and process requests for ground and/or air critical services via telephone and radio.

  • Determine appropriate response, enter information into the Computer-Aided Dispatch System, and dispatch the appropriate units.

  • Coordinate patient placement at hospitals, track vehicles during transport, and relay patient location and condition information.

Mercy Health rating

6.9

Company rating: 6.9 out of 10

Based on 384 frontline employees who took The Breakroom Quiz

Job description

Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
36
Work Shift:
Days/Afternoons (United States of America)
Dispatcher- LACP Lima Dispatch
6am-6pm, holidays and weekends required.
Job Summary:
Working under the direction of the Director of Flight Operations, or delegate, the Dispatcher is responsible for receiving requests for ground and/or air critical services via telephone and radio, determining appropriate response, entering information in the computer-Aided Dispatch System, selecting and dispatching the appropriate unit(s) to the nature of the emergency.
Essential Functions:
  • Provides accurate information and assistance to callers to facilitate transport requests.
  • Follows established guidelines or use best judgment for matching transport request with most appropriate service.
  • Evaluate each call to determine the appropriate level of response needed and prioritize based on the severity of the situation.
  • Coordinates placement of patients at Hospitals
  • Performs vehicle-tracking functions during the transport process.
  • Receives all incoming telephone inquiries for critical care assistance regarding patient transport in a timely, professional and courteous manner.
  • Maintains professional radio and phone communication utilizing excellent customer service skills when interacting with administration, transport teams, requesting agencies, hospital staff, physicians, and public safety personnel.
  • Triages all requests for transport and accurately enters all required information into the Computer-Aided Dispatch System.
  • Maintains all required records and other documentation associated with patient transport and/or the operation of the Communication Center. Ensures all billing paperwork is completed accurately.
  • Maintains updated knowledge of all communications equipment to operate and request service calls when appropriate and ensure intelligent reporting of equipment failures.
  • Activates transport teams and accurately relays information concerning the location and condition of the patient, when possible. Initiates appropriate protocols regarding notification and determination of patient destination.
  • Maintains knowledge of the Emergency Response Plan. Participates in quality management, emergency-procedure testing, and annual Emergency Response Plan drills.
  • Demonstrates a working knowledge of all policies, procedures and protocols for operation of the program and regulated transport activities. Has a functional understanding of state and local EMS regulations, local EMS structure, and protocol and procedures in service area.
  • Demonstrates critical thinking abilities when triaging patient transports and making decisions. Makes decisions in an independent and high stress environment.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Education:
  • High School Diploma or GED (required)
  • Associate's degree (preferred)

Licensure/Certification:
  • FEMA (Federal Emergency Management Agency) Incident Command Service (ICS) Certifications: 100 and 200 (required within 6 months of hire)
  • Basic Life Support (BLS) (required within 6 months of hire)
  • Emergency Medical Dispatcher (EMD) (required within 12 months of employment based on specific department responsibilities)
  • International Association of Medical Transport Communication Specialist (IAMTCS) Certified Flight Communicator (preferred, but required within 12 months of employment)
  • EMT or Paramedic (preferred)

Experience:
  • 1 year of experience in Emergency Medical Systems or healthcare/public safety related field (preferred)
  • 1 year of previous experience with Federal Aviation Regulations (FAR) 121 or 135, or helicopter air ambulance dispatching, or previous EMS/Public Safety dispatching experience (preferred)

Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Critical Care Dispatch - Life Flight Network
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

What Mercy Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Mercyhealth

Sourced by ZipRecruiter

At Mercyhealth, we don’t simply hire people – instead, we empower talented, dedicated health care professionals to provide the highest quality patient care possible with a passion for making lives better. As an integrated health care provider, we provide exceptional, coordinated health care. The organization consists of seven hospitals, 85+ clinics, and more than 7,500 employee-partners to serve patients in 15 counties throughout northern Illinois and southern Wisconsin. We hope you’ll consider becoming the newest member of the Mercyhealth family and join our passion for making lives better!

Industry

Hospitals, fitness and sports centers and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Janesville, WI, US

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