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Care Center Jobs (NOW HIRING)

Why Work for Cress Care Center? Service * At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the ...

Care Center Manager

Renton, WA · On-site

$68K - $123K/yr

The Care Center Manager is an integral member of this team and is responsible for the supervision, direction and coordination of the day-to-day administrative and operations of the Clinic, MedSpa ...

Volunteers at the Frostproof Care Center's Food Pantry play a crucial role in sorting incoming food donations and preparing outgoing boxes for distribution. They have the option to deliver these food ...

Care Center Representative

Irvine, CA · On-site

$20 - $31.83/hr

Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative) to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships ...

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Care Center information

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$27.5K

$65.2K

$119K

How much do care center jobs pay per year?

As of Jun 9, 2026, the average yearly pay for care center in the United States is $65,223.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Care Center Manager, and why are they important?

To thrive as a Care Center Manager, you need strong leadership abilities, healthcare operations knowledge, and typically a degree in healthcare administration or a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and compliance regulations is important. Excellent interpersonal, problem-solving, and organizational skills help in managing staff and ensuring positive patient experiences. These competencies are crucial for maintaining quality care standards, operational efficiency, and a supportive environment for both patients and staff.

What is a Care Center?

A Care Center is a facility or service location that provides various forms of assistance, support, and care for individuals who may need medical, emotional, or daily living support. Care Centers can include long-term care homes, rehabilitation centers, and specialized facilities for the elderly or people with disabilities. They are staffed by trained professionals such as nurses, aides, and social workers who ensure the well-being and safety of residents or clients. The level of care and services offered can vary depending on the type of Care Center and the needs of its residents.

What are some common challenges faced by staff working in a care center, and how can they be managed effectively?

Staff working in a care center often encounter challenges such as managing high workloads, addressing the diverse needs of residents or patients, and dealing with emotionally demanding situations. Effective time management, strong communication skills, and regular team meetings can help staff coordinate care and provide support to one another. Many care centers also offer ongoing training and access to counseling or wellness resources to help employees manage stress and maintain a high standard of care.

What is the difference between Care Center vs Home Health Aide?

AspectCare CenterHome Health Aide
CertificationsCPR, First Aid, State-specific certificationsCPR, First Aid, State-specific certifications
Work EnvironmentSkilled nursing facilities, hospitals, clinicsPatients' homes
Job DutiesAssisting with daily activities, basic medical care, patient monitoringPersonal care, light medical tasks, companionship
Employer & IndustryHealthcare facilities, care centersHome healthcare agencies, private families

Care Centers and Home Health Aides both provide essential patient support but differ mainly in work environment and scope. Care Centers operate within healthcare facilities, offering more structured medical support, while Home Health Aides work in patients' homes, focusing on personal care and companionship.

More about Care Center jobs
What cities are hiring for Care Center jobs? Cities with the most Care Center job openings:
What are the most commonly searched types of Care Center jobs? The most popular types of Care Center jobs are:
What states have the most Care Center jobs? States with the most job openings for Care Center jobs include:
Supervisor, Care Center

Supervisor, Care Center

Kennedy Krieger Institute

Baltimore, MD • On-site

$99K/yr

Other

Posted 10 days ago


Kennedy Krieger Institute rating

7.9

Company rating: 7.9 out of 10

Based on 19 frontline employees who took The Breakroom Quiz


Job description

Overview

Tthe Supervisor, Care Center will support Care Center leadership by overseeing the day-to-day operations and supervision of assigned staff. The incumbent will interact with patients, families, clinicians, and administrative staff in a courteous and professional manner, with an emphasis placed on adhering to high standards of customer service.

Responsibilities
  • Support day-to-day operations of assigned clinic/program. Provide guidance and assistance to staff with issues and concerns related to insurance clearance, scheduling, and resolving patient concerns.
  • Set and maintain high performance standards related to teamwork, professionalism, and the positive portrayal of the Institute at large.
  • Manage daily staff schedules to ensure appropriate coverage.
  • Work with the Senior Director, Outpatient Services to monitor and analyze emerging registration and scheduling needs, and allocate existing staff to resolve issues.
  • Supervise assigned Care Center staff, including onboarding, training, performance management, and follow up resulting from coaching or disciplinary actions.
  • Prepare and maintain updated and accurate Care Center orientation and operations manuals. Orient, train, and monitor proficiency of staff.
  • Develop and maintain a quality improvement program to monitor Care Center staff compliance with procedures, quality of data, and systems operations effectiveness. Work with user community to continually improve the process.
  • Utilize knowledge of the basic business requirements of designated clinic(s) to serve as a liaison between clinics, the Care Center, Patient Access, and customers. Provide information to department leadership on a weekly basis about unfilled appointment timeslots, scheduling issues, waiting lists, issues related to pre-authorizations, and Patient Access.
  • Track all new and follow-up patients using the scheduling system and work with providers and Care Centers to ensure proper scheduling related to the patient's needs. Maintain provider schedules for completeness and keep providers aware of any changes.
  • Maintain and apply an updated understanding of insurance requirements to ensure accurate information is captured in the system for Patient Access to access, such as information pertaining to insurance authorization for patient services.
  • Attend all required and ongoing training and facilitate as needed.
  • Qualifications

    EDUCATION:

    • Associate's degree or equivalent college credits required.
    • Bachelor's degree in human services related field or health care administration preferred.

     

    EXPERIENCE:

    • Minimum 5 years of work experience in registration, scheduling, and other patient services in a clinical setting is required.
    • 2 years of experience with Epic system preferred.
    Minimum pay rangeUSD $57,140.30/Yr.Maximum pay rangeUSD $99,305.86/Yr.Employment Type: OTHER

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