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Card Services Associate Jobs in Tennessee (NOW HIRING)

ACE Cash Express-Reid

Sales Associate

Memphis, TN · On-site

$16 - $18/hr

We empower allsales associates to use their customer service and sales skills to the fullest, and ... card services. * Prioritizing accuracy, confidentiality, and strict compliance with industry ...

ACE Cash Express-Reid

Sales Associate

Memphis, TN · On-site

$16 - $18/hr

We empower allsales associates to use their customer service and sales skills to the fullest, and ... card services. * Prioritizing accuracy, confidentiality, and strict compliance with industry ...

ACE Cash Express

Part Time Sales Associate

Memphis, TN · On-site

$14 - $16/hr

We empower all sales associates to use their customer service and sales skills to the fullest, and ... card services. * Prioritizing accuracy, confidentiality, and strict compliance with industry ...

ACE Cash Express

Part Time Sales Associate

Memphis, TN · On-site

$13.50 - $15.50/hr

We empower all sales associates to use their customer service and sales skills to the fullest, and ... card services. * Prioritizing accuracy, confidentiality, and strict compliance with industry ...

ACE Cash Express

Part Time Sales Associate

Nashville, TN · On-site

$14.50 - $16.75/hr

We empower all sales associates to use their customer service and sales skills to the fullest, and ... card services. * Prioritizing accuracy, confidentiality, and strict compliance with industry ...

ACE Cash Express

Part Time Sales Associate

Memphis, TN · On-site

$13 - $15/hr

We empower all sales associates to use their customer service and sales skills to the fullest, and ... card services. * Prioritizing accuracy, confidentiality, and strict compliance with industry ...

ACE Cash Express

Part Time Sales Associate

Memphis, TN · On-site

$13.50 - $15.50/hr

We empower all sales associates to use their customer service and sales skills to the fullest, and ... card services. * Prioritizing accuracy, confidentiality, and strict compliance with industry ...

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Card Services Associate information

What does a Card Services Associate do?

A Card Services Associate is responsible for handling customer inquiries and issues related to debit and credit cards, such as processing new card requests, resolving transaction disputes, and ensuring account security. They often work in banks or financial institutions, providing support via phone, email, or in person. Their duties also include monitoring for fraudulent activity, assisting with card activation and deactivation, and educating customers on card features and security protocols. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Card Services Associate?

To thrive as a Card Services Associate, you need strong attention to detail, knowledge of banking policies and procedures, and typically a background in finance or customer service. Familiarity with banking software, payment processing systems, and compliance regulations like PCI DSS is essential. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure accurate transaction handling, regulatory compliance, and high-quality customer support in a fast-paced financial environment.

How does a Card Services Associate typically interact with other departments to resolve customer issues?

Card Services Associates frequently collaborate with teams such as fraud prevention, IT, and customer service to resolve complex cardholder issues. For example, when addressing disputed transactions or technical card errors, associates may coordinate with the fraud team to investigate suspicious activity or with IT to troubleshoot system glitches. Effective communication and teamwork are essential, as many customer concerns require quick input from multiple departments to ensure timely and accurate solutions.

What is the difference between Card Services Associate vs Customer Service Representative?

AspectCard Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking or finance certificationsHigh school diploma; customer service training often preferred
Work EnvironmentBank branches, call centers, financial institutionsCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, credit card companiesVarious industries including retail, telecom, banking
Common Search & Comparison IntentFocus on card-related issues, account managementGeneral customer inquiries, product info

The Card Services Associate primarily handles credit card account issues, fraud prevention, and card-related inquiries within financial institutions. Customer Service Representatives have a broader role, assisting with general customer inquiries across various industries. While both roles require strong communication skills and some customer service experience, Card Services Associates focus specifically on credit card products, making their skills more specialized in banking and finance contexts.

What are the most commonly searched types of Card Services jobs in Tennessee?

The most popular types of Card Services jobs in Tennessee are:

What are popular job titles related to Card Services Associate jobs in Tennessee?

For Card Services Associate jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Card Services Associate jobs in Tennessee look for?

The top searched job categories for Card Services Associate jobs in Tennessee are:

What cities in Tennessee are hiring for Card Services Associate jobs?

Cities in Tennessee with the most Card Services Associate job openings:

Card Services Associate jobs near you

Treasury Management Relationship Manager

Park National Bank

Dyersburg, TN • On-site

Full-time

Re-posted 5 days ago

Park National Bank rating

6.9

Company rating: 6.9 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

132nd of 175 rated banks

Job description

*Sponsorship not available

RESPONSIBILITIES

  • Identify prospective clients; develop relationships, identify and research needs, recommend Treasury management products and services  that solve customer needs
  • Contribute to fee revenue growth and profitability of business line by assessing appropriate fees and controlling expenditures
  • Engage Retail and Commercial associates by providing training and developing referral programs and sales incentive campaign
  • Development, implementation and reporting of a comprehensive sales plan encompassing prospecting, direct sales, customer service and compliance
  • Lead sales efforts and prepare documentation for cash management products including Business Online Banking, Bill Payment, OnSite Express Deposit, Positive Pay, ACH, Automated Lockbox, Virtual Safe, CDARS, Merchant Services, Sweep, Analysis, Business Check Card and Business Credit Card services
  • Serve as Division leader for merchant services product line
  • Provide representation on cash management sales task force for Division
  • Conduct external sales efforts as identified in department goals
  • Provide assistance with identification, innovation and implementation of new cash management products
  • Prepare agreements and proposals as needed
  • Provide ongoing customer service and support to Division customers as well as corporate personnel
  • Answer customer questions relating to Treasury management products, services and fees
  • Actively participate in professional organizations and business, community and civic events
  • Assume responsibility for customer problems and solve them quickly and efficiently

  • Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks

  • Deliver a consistent, high level of service within our Serving More standards

  • Other duties as assigned

PHYSICAL REQUIREMENTS

This position must be able to remain in a stationary position a minimum of 40% of the time, constantly operate a computer 40% of the time, and be able to be in constant communication with customers, prospects, or coworkers to discuss and observe facts and data in order to exchange accurate information.

What Park National Bank employees say

Pay

Benefits

Hours and flexibility

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