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Card Services Associate Jobs in Alcoa, TN (NOW HIRING)

Accounting Services Associate Certified Public Accounting firm in Alcoa is seeking an Accounting ... Perform monthly bank and credit card reconciliations. * Maintain and reconcile general ledger ...

Retail Associate

Knoxville, TN · On-site

$14.50 - $16.75/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Retail Associate

Knoxville, TN · On-site

$13.25 - $15.25/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Retail Associate

Alcoa, TN · On-site

$13.25 - $15.25/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Retail Associate

Oak Ridge, TN · On-site

$14.50 - $16.75/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Retail Associate

Oak Ridge, TN · On-site

$13.25 - $15.25/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

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Card Services Associate information

See Alcoa, TN salary details

$18.7K

$70.4K

$141.2K

How much do card services associate jobs pay per year?

As of Sep 5, 2026, the average yearly pay for card services associate in Alcoa, TN is $70,435.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $91,900.00 per year, depending on experience, location, and employer.

What does a Card Services Associate do?

A Card Services Associate is responsible for handling customer inquiries and issues related to debit and credit cards, such as processing new card requests, resolving transaction disputes, and ensuring account security. They often work in banks or financial institutions, providing support via phone, email, or in person. Their duties also include monitoring for fraudulent activity, assisting with card activation and deactivation, and educating customers on card features and security protocols. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Card Services Associate?

To thrive as a Card Services Associate, you need strong attention to detail, knowledge of banking policies and procedures, and typically a background in finance or customer service. Familiarity with banking software, payment processing systems, and compliance regulations like PCI DSS is essential. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure accurate transaction handling, regulatory compliance, and high-quality customer support in a fast-paced financial environment.

How does a Card Services Associate typically interact with other departments to resolve customer issues?

Card Services Associates frequently collaborate with teams such as fraud prevention, IT, and customer service to resolve complex cardholder issues. For example, when addressing disputed transactions or technical card errors, associates may coordinate with the fraud team to investigate suspicious activity or with IT to troubleshoot system glitches. Effective communication and teamwork are essential, as many customer concerns require quick input from multiple departments to ensure timely and accurate solutions.

What is the difference between Card Services Associate vs Customer Service Representative?

AspectCard Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking or finance certificationsHigh school diploma; customer service training often preferred
Work EnvironmentBank branches, call centers, financial institutionsCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, credit card companiesVarious industries including retail, telecom, banking
Common Search & Comparison IntentFocus on card-related issues, account managementGeneral customer inquiries, product info

The Card Services Associate primarily handles credit card account issues, fraud prevention, and card-related inquiries within financial institutions. Customer Service Representatives have a broader role, assisting with general customer inquiries across various industries. While both roles require strong communication skills and some customer service experience, Card Services Associates focus specifically on credit card products, making their skills more specialized in banking and finance contexts.

What cities near Alcoa, TN are hiring for Card Services Associate jobs?

Cities near Alcoa, TN with the most Card Services Associate job openings:

Infographic showing various Card Services Associate job openings in Alcoa, TN as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $70,435 per year, or $33.9 per hour.

Accounting Services Associate

PrideStaff

Maryville, TN • On-site

$50K - $62K/yr

Full-time

Medical, Dental, Vision

This job post has expired 1 day ago. Applications are no longer accepted.


Key responsibilities

  • Manage an assigned portfolio of CPA firm clients, including small businesses and HOA/property management accounts.

  • Perform weekly, monthly, quarterly, and annual accounting functions for multiple client entities, including preparing financial statements and reports.

  • Process accounts payable, perform bank and credit card reconciliations, and maintain general ledger accounts across multiple client entities.


Job description

Accounting Services Associate

Certified Public Accounting firm in Alcoa is seeking an Accounting Services Associate! Pay: $50k-$62k DOE
APPLY NOW!

Position Summary

We are seeking an experienced and detail-oriented Accounting Services Associate to manage accounting functions for a diverse portfolio of CPA firm clients, including small businesses and HOA/property management accounts. This position is responsible for delivering accurate, timely accounting services while maintaining compliance with federal, state, and local requirements.

Responsibilities

  • Manage an assigned portfolio of CPA firm clients, including small businesses and HOA/property management accounts.
  • Perform weekly, monthly, quarterly, and annual accounting functions for multiple client entities.
  • Prepare and process client payroll, including applicable payroll tax filings.
  • Prepare year-end payroll and information reporting, including W-2s and 1099s.
  • Ensure payroll activities comply with federal, state, and local regulations.
  • Prepare and file monthly and quarterly indirect tax returns, including:
    • Sales tax
    • Gross receipts tax
    • Lodging tax
    • Restaurant tax
    • Other applicable state and local tax filings
  • Complete annual reports, business tax filings, and business license renewals.
  • Process accounts payable accurately and in a timely manner.
  • Perform monthly bank and credit card reconciliations.
  • Maintain and reconcile general ledger accounts across multiple client entities.
  • Prepare and post adjusting journal entries as needed.
  • Manage HOA and property management financials using QuickBooks Online.
  • Maintain accurate HOA books, track dues, and assist with monthly, quarterly, or as-needed client invoicing.
  • Assist with HOA-specific financial reporting, budgeting, and year-end financials for boards and property managers.
  • Prepare accurate and timely financial statements and customized reports based on individual client needs.
  • Stay current on changes to payroll regulations and federal, state, and local tax laws to maintain ongoing compliance.
  • Manage multiple client priorities and deadlines while maintaining a high level of accuracy and service.

Qualifications

  • Associate degree in Accounting, Finance, Business Administration, or a related field required; Bachelor’s degree preferred.
  • Minimum of 3 years of accounting experience in a public accounting firm, CPA firm, or multi-client bookkeeping environment.
  • Experience with HOA and/or property management accounting preferred.
  • Proficiency with QuickBooks Online and Microsoft Office Suite.
  • Strong understanding of generally accepted accounting principles and applicable tax compliance requirements.
  • Strong organizational and time-management skills with the ability to manage multiple client accounts and competing deadlines.
  • Excellent attention to detail and commitment to accuracy.
  • Ability to work effectively in a fast-paced, deadline-driven environment.


Company Description

PrideStaff wants you to Succeed! We have dedicated consultants that provide employment market insights and resources! We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources.


PrideStaff logo

About PrideStaff

Sourced by ZipRecruiter

Accountability of local ownership along with the resources and expertise that the $200m national organization of PrideStaff backing us has. Therese is involved in all day-to-day operations. She leads a dynamic team of recruiters who together are focused on ensuring both clients and candidates have an exceptional experience. When you call the office, it is not unusual that Therese will answer the phone. Along with her team, she conducts interviews and helps with the hiring process. Additionally, PrideStaff’s 80+ other locations across the United States gives us resources not available to most other local staffing firms. It’s not what we say about ourselves that matters…it’s what has been said in our over 3,800 client testimonials that we’ve received over the years that matters.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Fresno, CA, US