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Card Services Associate Jobs in Arizona (NOW HIRING)

SAGE Counseling

Client Services Associate

Phoenix, AZ · On-site

$22/hr

SAGE Counseling's Client Services Associates (CSA) are primarily responsible for being the first ... Eligible to successfully complete background check to obtain a Fingerprint Clearance Card * Prior ...

Sage Counseling Inc

Client Services Associate

Tempe, AZ · On-site

$22/hr

SAGE Counseling's Client Services Associates (CSA) are primarily responsible for being the first ... Eligible to successfully complete background check to obtain a Fingerprint Clearance Card * Prior ...

Sage Counseling Inc

Client Services Associate

Mesa, AZ · On-site

$22/hr

SAGE Counseling's Client Services Associates (CSA) are primarily responsible for being the first ... Eligible to successfully complete background check to obtain a Fingerprint Clearance Card * Prior ...

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Card Services Associate information

What is the difference between Card Services Associate vs Customer Service Representative?

AspectCard Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking or finance certificationsHigh school diploma; customer service training often preferred
Work EnvironmentBank branches, call centers, financial institutionsCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, credit card companiesVarious industries including retail, telecom, banking
Common Search & Comparison IntentFocus on card-related issues, account managementGeneral customer inquiries, product info

The Card Services Associate primarily handles credit card account issues, fraud prevention, and card-related inquiries within financial institutions. Customer Service Representatives have a broader role, assisting with general customer inquiries across various industries. While both roles require strong communication skills and some customer service experience, Card Services Associates focus specifically on credit card products, making their skills more specialized in banking and finance contexts.

What are the key skills and qualifications needed to thrive as a Card Services Associate?

To thrive as a Card Services Associate, you need strong attention to detail, knowledge of banking policies and procedures, and typically a background in finance or customer service. Familiarity with banking software, payment processing systems, and compliance regulations like PCI DSS is essential. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure accurate transaction handling, regulatory compliance, and high-quality customer support in a fast-paced financial environment.

How does a Card Services Associate typically interact with other departments to resolve customer issues?

Card Services Associates frequently collaborate with teams such as fraud prevention, IT, and customer service to resolve complex cardholder issues. For example, when addressing disputed transactions or technical card errors, associates may coordinate with the fraud team to investigate suspicious activity or with IT to troubleshoot system glitches. Effective communication and teamwork are essential, as many customer concerns require quick input from multiple departments to ensure timely and accurate solutions.

What does a Card Services Associate do?

A Card Services Associate is responsible for handling customer inquiries and issues related to debit and credit cards, such as processing new card requests, resolving transaction disputes, and ensuring account security. They often work in banks or financial institutions, providing support via phone, email, or in person. Their duties also include monitoring for fraudulent activity, assisting with card activation and deactivation, and educating customers on card features and security protocols. Strong communication and problem-solving skills are essential for this role.
What are the most commonly searched types of Card Services jobs in Arizona? The most popular types of Card Services jobs in Arizona are:
What are popular job titles related to Card Services Associate jobs in Arizona? For Card Services Associate jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Card Services Associate jobs in Arizona look for? The top searched job categories for Card Services Associate jobs in Arizona are:
What cities in Arizona are hiring for Card Services Associate jobs? Cities in Arizona with the most Card Services Associate job openings:
Card Services Associate jobs near you
Infographic showing various Card Services Associate job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Client Services Associate

Sage Counseling Inc

Phoenix, AZ • On-site

$22/hr

Full-time

Life, Retirement, PTO

Re-posted 23 days ago

Job description

SAGE Counseling's Client Services Associates (CSA) are primarily responsible for being the first point of contact for SAGE clients and referral sources. CSAs aid with appointment scheduling and a variety of administrative, coordination, and logistical services in support of triaging incoming referrals and general inquiries to SAGE.

Key duties:

  • Appointment scheduling
  • Processing treatment referrals
  • Data entry into the electronic health record
  • Maintaining client files
  • Completing outgoing calls for services


The ideal candidate for this position is an organized, detail orientated individual who is able to manage multiple projects at once in a fast-paced environment, with strong work ethic and a background in office administrative.

This is a Full-Time position. Monday through Friday, 8:30am to 5:30pm.

Remote-based position, with the opportunity to work in a SAGE office - we have offices throughout AZ!


Pay: up to $22.00 per hour


Why join SAGE Counseling?

  • Company-paid health/medical insurance!
  • Top-level compensation packages
  • Bilingual pay differential
  • Annual merit-based compensation increases
  • Career advancement opportunities
  • 401k company match
  • Holiday, PTO, and employer-paid life insurance

Qualifications:

  • Bilingual (Spanish/English) required. Differential pay offered!
  • Minimum High School Diploma or GED required.
  • Eligible to successfully complete background check to obtain a Fingerprint Clearance Card
  • Prior experience with scheduling or working in a call center environment preferred.
  • Prior experience in behavioral health field strongly preferred
  • Proficiency in navigating an Electronic Health Record, and Microsoft Office Suite products (Word, Excel, and Outlook)
  • Strong sense of discretion and professionalism
  • Strong organizational and time management skills

SAGE is an Equal Employment Opportunity employer. We are committed to providing equal opportunity in all employment related activities without regard to race, color, religion, sex, sexual orientation, national origin, age disability veteran status, or any other characteristics protected under State of Federal Law.

Job Type: Full-Time