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Card Services Associate Jobs in Arizona (NOW HIRING)

CornerStone Staffing

Customer Support Associate

Tempe, AZ · On-site

$26 - $28/hr

Make Mondays Worth It -- Join a Team That Gets It Customer Support Associate - Credit Card Services Location Tempe, AZ | Onsite COMPENSATION & SCHEDULE • $26.00-$28.00 per hour • Schedules Shift ...

Bannerhealth

Banner Staffing Services EVS Associate

Phoenix, AZ · On-site

$15.25 - $18.25/hr

As an Environmental Services Team Associate, you will be an important part of the overall patient ... Employees working at Olive Branch Senior Center must possess an Arizona Fingerprint Clearance Card ...

ACE Cash Express-Reid

Bilingual Store Manager

Mesa, AZ · On-site

$17 - $19/hr

... and card services. Bilingual - Spanish Preferred WHY ACE? ACE Cash Express employees are our ... All associates are eligible to participate in our 401k plan. 1 Full-time employees are eligible for ...

ACE Cash Express-Reid

Bilingual Store Manager

Tucson, AZ · On-site

$16 - $19/hr

... and card services. Bilingual - Spanish Preferred WHY ACE? ACE Cash Express employees are our ... All associates are eligible to participate in our 401k plan. 1 Full-time employees are eligible for ...

ACE Cash Express

Sales Associate

Prescott Valley, AZ · On-site

$13.75 - $18.50/hr

We empower all sales associates to use their customer service and sales skills to the fullest, and ... card services. * Prioritizing accuracy, confidentiality, and strict compliance with industry ...

ACE Cash Express

Bilingual Store Manager

Avondale, AZ · On-site

... and card services. Bilingual - Spanish Preferred WHY ACE? ACE Cash Express employees are our ... All associates are eligible to participate in our 401k plan. 1 Full-time employees are eligible for ...

ACE Cash Express

Bilingual Store Manager

Tucson, AZ · On-site

... and card services. Bilingual - Spanish Preferred WHY ACE? ACE Cash Express employees are our ... All associates are eligible to participate in our 401k plan. 1 Full-time employees are eligible for ...

ACE Cash Express-Reid

Bilingual Sales Associate

Mesa, AZ · On-site

$16.50 - $20/hr

We empower allsales associates to use their customer service and sales skills to the fullest, and ... card services. * Prioritizing accuracy, confidentiality, and strict compliance with industry ...

ACE Cash Express-Reid

Bilingual Store Manager

Avondale, AZ · On-site

$16 - $19/hr

... and card services. Bilingual - Spanish Preferred WHY ACE? ACE Cash Express employees are our ... All associates are eligible to participate in our 401k plan. 1 Full-time employees are eligible for ...

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Card Services Associate information

What does a Card Services Associate do?

A Card Services Associate is responsible for handling customer inquiries and issues related to debit and credit cards, such as processing new card requests, resolving transaction disputes, and ensuring account security. They often work in banks or financial institutions, providing support via phone, email, or in person. Their duties also include monitoring for fraudulent activity, assisting with card activation and deactivation, and educating customers on card features and security protocols. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Card Services Associate?

To thrive as a Card Services Associate, you need strong attention to detail, knowledge of banking policies and procedures, and typically a background in finance or customer service. Familiarity with banking software, payment processing systems, and compliance regulations like PCI DSS is essential. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure accurate transaction handling, regulatory compliance, and high-quality customer support in a fast-paced financial environment.

How does a Card Services Associate typically interact with other departments to resolve customer issues?

Card Services Associates frequently collaborate with teams such as fraud prevention, IT, and customer service to resolve complex cardholder issues. For example, when addressing disputed transactions or technical card errors, associates may coordinate with the fraud team to investigate suspicious activity or with IT to troubleshoot system glitches. Effective communication and teamwork are essential, as many customer concerns require quick input from multiple departments to ensure timely and accurate solutions.

What is the difference between Card Services Associate vs Customer Service Representative?

AspectCard Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking or finance certificationsHigh school diploma; customer service training often preferred
Work EnvironmentBank branches, call centers, financial institutionsCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, credit card companiesVarious industries including retail, telecom, banking
Common Search & Comparison IntentFocus on card-related issues, account managementGeneral customer inquiries, product info

The Card Services Associate primarily handles credit card account issues, fraud prevention, and card-related inquiries within financial institutions. Customer Service Representatives have a broader role, assisting with general customer inquiries across various industries. While both roles require strong communication skills and some customer service experience, Card Services Associates focus specifically on credit card products, making their skills more specialized in banking and finance contexts.

What are the most commonly searched types of Card Services jobs in Arizona?

The most popular types of Card Services jobs in Arizona are:

What are popular job titles related to Card Services Associate jobs in Arizona?

For Card Services Associate jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Card Services Associate jobs in Arizona look for?

The top searched job categories for Card Services Associate jobs in Arizona are:

What cities in Arizona are hiring for Card Services Associate jobs?

Cities in Arizona with the most Card Services Associate job openings:

Card Services Associate jobs near you
Infographic showing various Card Services Associate job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Customer Support Associate

CornerStone Staffing

Tempe, AZ • On-site

$26 - $28/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Make Mondays Worth It — Join a Team That Gets It Customer Support Associate – Credit Card Services Location Tempe, AZ | Onsite COMPENSATION & SCHEDULE • $26.00–$28.00 per hour • Schedules Shift 1 - 5am-2pm Shift 2 - 9:30am - 6:30pm Shift 3 - 1pm - 10pm Must be available to work every Saturday with rotating weekend coverage (1–2 weekend days as scheduled) • W2 – Contract to Hire • 5-week paid training program (3 weeks classroom + 2 weeks nesting); training schedule 7:00 AM–4:00 PM ROLE IMPACT The Customer Support Associate supports credit card customers in a high-volume, regulated banking environment. This role focuses on resolving inbound inquiries efficiently and accurately, often assisting customers impacted by fraud or scam activity. Success is measured by quality assurance scores, average handle time, and contact volume while delivering clear, professional communication in a fast-paced team setting. • Manage approximately 60 inbound contacts per day via phone and support tickets, maintaining an average handle time goal of 8 minutes • Provide support for credit card accounts and related financial products, including mortgages and student loans when applicable • Assist customers who may be victims of fraud or scams, documenting details thoroughly and escalating as required • Navigate ticketing and CRM systems to resolve cases end-to-end with accuracy and compliance • Collaborate with supervisors and team leads to meet KPIs, including contact volume, average talk time, and quality standards (85% QA minimum expectation) Minimum Qualifications • 5 years of banking customer service experience, including credit card or consumer lending support • Experience handling high-volume inbound calls in a regulated financial services environment • Strong written and verbal communication skills with professional grammar and the ability to manage sensitive customer situations Core Tools & Systems • Zendesk or similar ticketing/case management systems • Salesforce or comparable CRM platforms • Mac OS and Google Workspace (G Suite) • Internal knowledge base and documentation systems Preferred Skills • Experience supporting credit card fraud or scam-related cases • Background with large financial institutions • Self-starter mindset with the ability to thrive in structured, metric-driven environments Legal Notice This position requires successful completion of pre-employment screening, which may include a background check and drug screening in accordance with applicable laws. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy

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