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Card Services Associate Jobs in Arizona (NOW HIRING)

ACE Cash Express

Bilingual Sales Associate

Tucson, AZ · On-site

$12.50 - $15.50/hr

We empower all sales associates to use their customer service and sales skills to the fullest, and ... card services. * Prioritizing accuracy, confidentiality, and strict compliance with industry ...

Banner Health

EVS Housekeeping Associate Nights

Mesa, AZ

$13.50 - $16.25/hr

Facilities, Environmental Services, and Culinary A rewarding career that fits your life. Learn how ... Employees working at Olive Branch Senior Center must possess an Arizona Fingerprint Clearance Card ...

Banner Health

EVS Housekeeping Associate Nights

Mesa, AZ · On-site

$13.50 - $16.25/hr

Facilities, Environmental Services, and Culinary A rewarding career that fits your life. Learn how ... Employees working at Olive Branch Senior Center must possess an Arizona Fingerprint Clearance Card ...

Banner Health

Housekeeping EVS Associate Days

Mesa, AZ · On-site

$13.50 - $16.25/hr

Facilities, Environmental Services, and Culinary Find your path in health care. Our team members ... Employees working at Olive Branch Senior Center must possess an Arizona Fingerprint Clearance Card ...

Banner Health

Housekeeping EVS Associate Days

Mesa, AZ · On-site

$13.50 - $16.25/hr

Facilities, Environmental Services, and Culinary Find your path in health care. Our team members ... Employees working at Olive Branch Senior Center must possess an Arizona Fingerprint Clearance Card ...

Banner Health

EVS Associates

Mesa, AZ · On-site

$13.50 - $16.25/hr

Facilities, Environmental Services, and Culinary A rewarding career that fits your life. Learn how ... As a Housekeeping EVS Associate, you will be an important part of the overall patient experience.

Banner Health

EVS Associates

Mesa, AZ · On-site

$13.50 - $16.25/hr

Facilities, Environmental Services, and Culinary A rewarding career that fits your life. Learn how ... As a Housekeeping EVS Associate, you will be an important part of the overall patient experience.

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Card Services Associate information

What does a Card Services Associate do?

A Card Services Associate is responsible for handling customer inquiries and issues related to debit and credit cards, such as processing new card requests, resolving transaction disputes, and ensuring account security. They often work in banks or financial institutions, providing support via phone, email, or in person. Their duties also include monitoring for fraudulent activity, assisting with card activation and deactivation, and educating customers on card features and security protocols. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Card Services Associate?

To thrive as a Card Services Associate, you need strong attention to detail, knowledge of banking policies and procedures, and typically a background in finance or customer service. Familiarity with banking software, payment processing systems, and compliance regulations like PCI DSS is essential. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure accurate transaction handling, regulatory compliance, and high-quality customer support in a fast-paced financial environment.

How does a Card Services Associate typically interact with other departments to resolve customer issues?

Card Services Associates frequently collaborate with teams such as fraud prevention, IT, and customer service to resolve complex cardholder issues. For example, when addressing disputed transactions or technical card errors, associates may coordinate with the fraud team to investigate suspicious activity or with IT to troubleshoot system glitches. Effective communication and teamwork are essential, as many customer concerns require quick input from multiple departments to ensure timely and accurate solutions.

What is the difference between Card Services Associate vs Customer Service Representative?

AspectCard Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking or finance certificationsHigh school diploma; customer service training often preferred
Work EnvironmentBank branches, call centers, financial institutionsCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, credit card companiesVarious industries including retail, telecom, banking
Common Search & Comparison IntentFocus on card-related issues, account managementGeneral customer inquiries, product info

The Card Services Associate primarily handles credit card account issues, fraud prevention, and card-related inquiries within financial institutions. Customer Service Representatives have a broader role, assisting with general customer inquiries across various industries. While both roles require strong communication skills and some customer service experience, Card Services Associates focus specifically on credit card products, making their skills more specialized in banking and finance contexts.

What are the most commonly searched types of Card Services jobs in Arizona?

The most popular types of Card Services jobs in Arizona are:

What are popular job titles related to Card Services Associate jobs in Arizona?

For Card Services Associate jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Card Services Associate jobs in Arizona look for?

The top searched job categories for Card Services Associate jobs in Arizona are:

What cities in Arizona are hiring for Card Services Associate jobs?

Cities in Arizona with the most Card Services Associate job openings:

Card Services Associate jobs near you
Infographic showing various Card Services Associate job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Commercial Card Specialist

Columbia Banking System, Inc.

Phoenix, AZ • On-site

$18.19 - $30.32/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

About the Role:
Provide specialized and technical support to Commercial Card company administrators and cardholders for the Commercial Card Product. Support the Bank's sales teams through technical expertise, company builds, and ongoing maintenance. Act as a liaison with internal Associates for all credit card products.
  • Assists Commercial Card Consultants, Treasury Management Consultants, and Relationship Manager in implementation of new and existing clients.
  • Participates in discussion around the commercial card products and services offered and may attend occasional sales calls where product technical demos are needed.
  • Ensures that the implementation and delivery of products and services is completed within agreed upon timeframes.
  • Prepare key Commercial credit card programs for processing. Verify applications are completed thoroughly and appropriate support documentation is included. Build company information, including sublevels, cards, and administrative access in the various systems utilized for the card product.
  • Conduct product and system training via webinar to program administrators at new and existing companies within agreed upon timeframes.
  • Provide follow-up and support to company program administrators to ensure program meets needs and provide additional training within agreed upon timeframes.
  • Maintain existing company accounts through maintenance requests and update as requested by the company or other authorized individuals.
  • Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
  • Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
  • Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
  • May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
  • Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
  • Takes personal initiative and is a positive example for others to emulate.
  • Embraces our vision to become "Business Bank of Choice."
  • May perform other duties as assigned.

About You:
  • High school diploma/GED (preferred)
  • Associate, vocational, or technical degree in the field of accounting, or another related field (preferred)
  • 2-4 years - of financial services/customer service experience with a history in credit card operations or a related field. (Required)
  • Intermediate understanding of credit card transaction processes, payment systems, laws, and association rules and regulations.
  • Intermediate understanding of credit, underwriting, and banking procedures. Proficiency in Columbia products preferred. Comprehensive understanding of documentation and servicing requirements.
  • Ability to produce detailed, accurate results in a high-stress, deadline- and goal-oriented environment.
  • Possess strong analytical, math, problem solving, organizational, customer service, and interpersonal skills. Excellent written and verbal communication skills required.
  • Self-starter with the ability to work independently and remote.
  • Proficient in word processing, spreadsheet, database, and industry specific software applications.

Travel Requirements
  • Occasional

The pay range for this role is $18.19 - $30.32.
The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.
Primary Location: Ability to work fully onsite at posted location(s).
2155 W Pinnacle Peak Rd Phoenix AZ 85027
Our Benefits:
We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.
We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
Our Commitment to Diversity:
Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com.
To Staffing and Recruiting Agencies:
Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.

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