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Card Service Specialist Jobs (NOW HIRING)

EquipmentShare

Credit Card Specialist

Columbia, MO · On-site

We're hiring a Credit Card Specialist at our Corporate Headquarters in Columbia, MO and we're ... the Credit Card Service Provider * Increase credit limits and unlock or suspend cards as needed

EquipmentShare

Credit Card Specialist

Columbia, MO · On-site

We're hiring a Credit Card Specialist at our Corporate Headquarters in Columbia, MO and we're ... the Credit Card Service Provider * Increase credit limits and unlock or suspend cards as needed

EquipmentShare

Credit Card Specialist

Columbia, MO · On-site

We're hiring a Credit Card Specialist at our Corporate Headquarters in Columbia, MO and we're ... the Credit Card Service Provider * Increase credit limits and unlock or suspend cards as needed

D2 Government Solutions

$16.50 - $22/hr

... Specialists / Verifying Officials to support ID Card Services at Fort Bragg, North Carolina. This ... Staff customer service windows supporting ID card service operations. * Screen customers during ...

IBC Bank

Card Services Specialist I

San Antonio, TX · On-site

The card services specialist I is responsible for managing the daily operations for the credit card ... Service Orientation - Actively looking for ways to help people * Writing - Communicating ...

Elements Financial

Card Services Associate

Indianapolis, IN · On-site

$16.92 - $25.37/hr

We have the resources, staff, and expertise to support our members with unparalleled service and ... Provide administrative support to Card Services Specialists in their work with third-party card ...

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Card Service Specialist information

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How much do card service specialist jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for card service specialist in the United States is $28.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $34.62 per hour, depending on experience, location, and employer.

What is a card service specialist?

Card Service Specialists are banking or financial services professionals who assist customers with issues related to their debit, credit, or other payment cards. They handle tasks such as processing card applications, resolving transaction disputes, addressing lost or stolen cards, and providing information about card features and benefits. Their role is crucial in ensuring customer satisfaction and security in card-related matters. Card Service Specialists often work in call centers, bank branches, or back-office operations.

What are the key skills and qualifications needed to thrive as a card service specialist?

To thrive as a Card Service Specialist, you need strong knowledge of banking operations, attention to detail, and experience with card processing, typically supported by a high school diploma or equivalent. Familiarity with core banking systems, card management platforms, and fraud detection tools is often required. Excellent problem-solving, customer service, and communication skills help you address cardholder inquiries and resolve issues efficiently. These abilities ensure accurate transaction processing, customer satisfaction, and the security of cardholder information.

What are some common challenges card service specialists face when assisting customers, and how can they be effectively managed?

Card Service Specialists often encounter challenging situations such as handling account security concerns, resolving transaction disputes, and assisting customers experiencing card declines or fraud. Success in this role requires patience, strong problem-solving skills, and the ability to explain complex information clearly and empathetically. Building a solid understanding of company policies and card products, as well as maintaining up-to-date knowledge of security protocols, helps specialists confidently address customer issues while ensuring compliance and customer satisfaction.

What are popular job titles related to Card Service Specialist jobs?

For Card Service Specialist jobs, the most frequently searched job titles are:

Card Service Specialist jobs near you
Infographic showing various Card Service Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $59,972 per year, or $28.8 per hour.

Card Services Specialist

Towson, MD • On-site

Baltimore County Employees Federal Credit Union
Commercial Banking • 51 - 200 employees
Learn more about Baltimore County Employees Federal Credit Unionexternal

Other

Re-posted 22 days ago

Job description

Position Summary: Job Details:• This job is open at our Towson branch located in Towson, Maryland.
• This is a Full-time position requiring 40 hours per week (8 hours per day).
• The typical work schedule is M-F 8:00 am to 5:00 pm or 9:00 am to 6:00 pm and some Saturdays from 8:30 am to 12:30 pm. Saturdays are worked at our branch in Perry Hall, MD.
• Employees earn premium pay for Saturday hours.
Job Duties:
• Provide professional, prompt, and courteous service to members and Credit Union staff
• Process new credit card applications
• Order, cancel, & re-issue debit, credit, and instant issue cards
• Process changes to cardholder accounts, such as address and name changes, limit increases, & travel notifications
• Answer member questions & resolve problems
• Review, process, & resolve card disputes & fraudulent transactions
• Perform daily GL reconciliation for fraud & dispute cases
• Perform debit, credit, & gift card settlements
• Maintain cardholder files, process payments, & facilitate ATM balancing
• Sell products and services based on member needs
What You Need:
• Some customer service experience is required
• High School Diploma or GED
• Ability to travel to our branches in Towson & Perry Hall as needed
• A passion for serving customers is required!
• Strong interpersonal skills
• Ability to perform basic math functions
• Proficient use of computers & Windows-based software
• Credit check and criminal background check are required

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