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Car Rental Customer Service Jobs in California (NOW HIRING)

SIXT

Rental Sales Agent (Part-Time)

San Francisco, CA · On-site

$24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You are the first point of contact for our customers - friendly, professional and passionate about sales and service * You pleasantly greet and guide all customers through the car rental process ...

Sixt

Rental Sales Agent (Part-Time)

San Francisco, CA · On-site

$24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You are the first point of contact for our customers - friendly, professional and passionate about sales and service * You pleasantly greet and guide all customers through the car rental process ...

SIXT USA

Rental Sales Agent (Part-Time)

San Francisco, CA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You are the first point of contact for our customers - friendly, professional and passionate about sales and service * You pleasantly greet and guide all customers through the car rental process ...

Europcar

RENTAL SALES AGENT - $18.00

Ontario, CA

... car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning. Customers' satisfaction is at the heart of the ...

Midway Car Rental

Driver

Santa Ana, CA · On-site

$18.62 - $20.12/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We take pride in providing top of the line vehicles accompanied with 5-star personalized service to all of our customers, these key factors separate Midway from the rest of the car rental business.

Midway Car Rental

Driver

Santa Ana, CA · On-site

$18.62 - $20.12/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We take pride in providing top of the line vehicles accompanied with 5-star personalized service to all of our customers, these key factors separate Midway from the rest of the car rental business.

Hertz

Customer Service Associate

Newport Beach, CA · On-site

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures ...

Europcar

P/T Car Washer - $21.34

San Jose, CA · On-site

$17.50 - $20/hr

... car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning. Customers' satisfaction is at the heart of the ...

Midway Car Rental

Driver

North Hollywood, CA · On-site

$18.62 - $20.12/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We take pride in providing top of the line vehicles accompanied with 5-star personalized service to all of our customers, these key factors separate Midway from the rest of the car rental business.

Europcar Mobility Group

P/T Car Washer - $21.34

San Jose, CA · On-site

$17.50 - $20/hr

... car rental services in Europe, and Fox-Rent-A-Car ® , one of the main players in the car rental market in the US, with a value for money positioning. Customers' satisfaction is at the heart of the ...

Hertz

Customer Service Associate

Burbank, CA · On-site

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Associate The Customer Service Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming ...

Hertz

Customer Service Associate

Burbank, CA · On-site

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures ...

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All JobsCar Rental Customer Service JobsCar Rental Customer Service Jobs in California

Car Rental Customer Service information

See California salary details

$9

$18

$26

How much do car rental customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for car rental customer service in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a car rental customer service representative?

To thrive as a Car Rental Customer Service Representative, you need strong customer service abilities, attention to detail, and familiarity with rental policies—often supported by a high school diploma or equivalent. Proficiency with reservation management systems, point-of-sale software, and basic office equipment is typically required. Excellent communication, problem-solving, and multitasking skills help you stand out in handling diverse customer needs and resolving issues efficiently. These skills are crucial for delivering a positive rental experience, maintaining company reputation, and ensuring smooth daily operations.

What is the difference between Car Rental Customer Service vs Car Rental Reservation Agent?

AspectCar Rental Customer ServiceCar Rental Reservation Agent
Primary RoleAssisting customers with rentals, resolving issues, and providing support during the rental processHandling reservation bookings, managing customer inquiries related to reservations, and scheduling rentals
Required SkillsCustomer service, communication, problem-solvingCustomer service, booking systems, attention to detail
Work EnvironmentOn-site at rental locations, interacting directly with customersOn-site or call center, focusing on reservation management
Common EmployerCar rental companies, rental agenciesCar rental companies, travel agencies

While both roles involve customer interaction within the car rental industry, Car Rental Customer Service focuses on assisting customers during and after their rental, resolving issues, and providing support. In contrast, Car Rental Reservation Agents primarily handle booking processes and manage reservations. Both roles require strong customer service skills, but their daily tasks and focus areas differ.

What is a car rental customer service representative?

Car rental customer service representatives are professionals who assist customers with renting vehicles, answering inquiries, processing reservations, and resolving any issues related to car rentals. They typically work at rental agency counters, over the phone, or online, ensuring that customers have a smooth rental experience. Their responsibilities include checking rental agreements, explaining insurance options, processing payments, and handling vehicle returns. Excellent communication and problem-solving skills are essential for this role.

What are some common challenges faced in a car rental customer service role and how can they be managed?

In a Car Rental Customer Service position, team members often encounter challenges such as handling last-minute booking changes, managing customer expectations during high-demand periods, and resolving issues with vehicle availability. Successfully managing these situations involves effective communication, quick problem-solving, and maintaining a calm, empathetic demeanor. Building strong relationships with colleagues in maintenance and fleet management also helps ensure smooth operations and enhances the customer experience.
What are popular job titles related to Car Rental Customer Service jobs in California? For Car Rental Customer Service jobs in California, the most frequently searched job titles are:
What job categories do people searching Car Rental Customer Service jobs in California look for? The top searched job categories for Car Rental Customer Service jobs in California are:
Car Rental Customer Service jobs near you
Infographic showing various Car Rental Customer Service job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Rental Sales Agent (Part-Time)

SIXT

San Francisco, CA • On-site

$24/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Company Description
Job Description
Are you motivated by customer service and sales? At SIXT, you can truly showcase your strengths. You'll ensure customer satisfaction while advising on and up-selling our fleet of vehicles to meet the customer's needs and driving the rental experience at the airport branch. Everything you need to know about our vehicles, you'll learn with us. Benefit from flexible working hours and great development opportunities. Earn an hourly rate of $24 with the opportunity to earn uncapped bonuses, resulting in an average salary range from $106k up to $175k with unlimited earning potential.
YOUR ROLE AT SIXT
  • You are the first point of contact for our customers - friendly, professional and passionate about sales and service
  • You pleasantly greet and guide all customers through the car rental process, building rapport and identifying needs from the first moment
  • You prepare rental agreements and confidently upsell vehicle upgrades, protection packages, fuel options, and additional services to maximize every interaction
  • You meet and exceed sales goals through successful upselling and cross-selling, motivated by performance-based earnings
  • You handle customer inquiries with urgency and professionalism, always organized, service-oriented and with a smile

YOUR SKILLS MATTER
  • You are a proven sales talent with upselling and closing experience, motivated by targets and direct customer contact
  • You bring valuable experience from sectors such as retail sales, hospitality sales, banking, B2B, or car rental, with a service-oriented mindset and a track record of building customer relationships
  • You possess excellent verbal communication skills and enjoy direct customer interaction
  • You are comfortable working in a commission-driven environment and thrive under pressure
  • You are willing to work various shifts, including nights, weekends and public holidays, with a flexible approach to working hours
  • You have a valid US driver's license with a clean driving record and are authorized to work in the US without requiring sponsorship

WHAT WE OFFER
  • Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future
  • Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays
  • Bonus Plan Take advantage of an uncapped commission and bonus plan - top performers are rewarded
  • Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
  • Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance
  • Employee Assistance Program Access the Employee Assistance Program for personal and professional support when needed

Qualifications
Additional Information
About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

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