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Car Rental Customer Service Jobs in California (NOW HIRING)

Enterprise Holdings

Customer Service Representative

San Jose, CA · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car ... Provide a high level of customer service by assisting customers and assessing their rental needs in ...

SIXT

Rental Sales Agent

San Francisco, CA · On-site

$24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You are the first point of contact for our customers - friendly, professional and passionate about sales and service * You pleasantly greet and guide all customers through the car rental process ...

SIXT USA

Rental Sales Agent

San Francisco, CA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You are the first point of contact for our customers - friendly, professional and passionate about sales and service * You pleasantly greet and guide all customers through the car rental process ...

Sixt

Rental Sales Agent

San Diego, CA · On-site

$18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You are the first point of contact for our customers - friendly, professional and passionate about sales and service * You pleasantly greet and guide all customers through the car rental process ...

Sixt

Rental Sales Agent

San Diego, CA · On-site

$18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You are the first point of contact for our customers - friendly, professional and passionate about sales and service * You pleasantly greet and guide all customers through the car rental process ...

Sixt

Rental Sales Agent

San Francisco, CA · On-site

$24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You are the first point of contact for our customers - friendly, professional and passionate about sales and service * You pleasantly greet and guide all customers through the car rental process ...

Enterprise Holdings

Customer Service Representative

San Jose, CA · On-site

$21.15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car ... Provide a high level of customer service by assisting customers and assessing their rental needs in ...

Enterprise Holdings

Customer Service Representative

San Jose, CA · On-site

$21.15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car ... Provide a high level of customer service by assisting customers and assessing their rental needs in ...

Sixt

Rental Sale Agent

Long Beach, CA · On-site

$18.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You are the first point of contact for our customers - friendly, professional and passionate about sales and service * You pleasantly greet and guide all customers through the car rental process ...

New

Enterprise Holdings

Customer Service Representative

San Jose, CA · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car ... Provide a high level of customer service by assisting customers and assessing their rental needs in ...

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Showing results 21-40

All JobsCar Rental Customer Service JobsCar Rental Customer Service Jobs in California

Car Rental Customer Service information

See California salary details

$9

$18

$26

How much do car rental customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for car rental customer service in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a car rental customer service representative?

To thrive as a Car Rental Customer Service Representative, you need strong customer service abilities, attention to detail, and familiarity with rental policies—often supported by a high school diploma or equivalent. Proficiency with reservation management systems, point-of-sale software, and basic office equipment is typically required. Excellent communication, problem-solving, and multitasking skills help you stand out in handling diverse customer needs and resolving issues efficiently. These skills are crucial for delivering a positive rental experience, maintaining company reputation, and ensuring smooth daily operations.

What is the difference between Car Rental Customer Service vs Car Rental Reservation Agent?

AspectCar Rental Customer ServiceCar Rental Reservation Agent
Primary RoleAssisting customers with rentals, resolving issues, and providing support during the rental processHandling reservation bookings, managing customer inquiries related to reservations, and scheduling rentals
Required SkillsCustomer service, communication, problem-solvingCustomer service, booking systems, attention to detail
Work EnvironmentOn-site at rental locations, interacting directly with customersOn-site or call center, focusing on reservation management
Common EmployerCar rental companies, rental agenciesCar rental companies, travel agencies

While both roles involve customer interaction within the car rental industry, Car Rental Customer Service focuses on assisting customers during and after their rental, resolving issues, and providing support. In contrast, Car Rental Reservation Agents primarily handle booking processes and manage reservations. Both roles require strong customer service skills, but their daily tasks and focus areas differ.

What is a car rental customer service representative?

Car rental customer service representatives are professionals who assist customers with renting vehicles, answering inquiries, processing reservations, and resolving any issues related to car rentals. They typically work at rental agency counters, over the phone, or online, ensuring that customers have a smooth rental experience. Their responsibilities include checking rental agreements, explaining insurance options, processing payments, and handling vehicle returns. Excellent communication and problem-solving skills are essential for this role.

What are some common challenges faced in a car rental customer service role and how can they be managed?

In a Car Rental Customer Service position, team members often encounter challenges such as handling last-minute booking changes, managing customer expectations during high-demand periods, and resolving issues with vehicle availability. Successfully managing these situations involves effective communication, quick problem-solving, and maintaining a calm, empathetic demeanor. Building strong relationships with colleagues in maintenance and fleet management also helps ensure smooth operations and enhances the customer experience.
What are popular job titles related to Car Rental Customer Service jobs in California? For Car Rental Customer Service jobs in California, the most frequently searched job titles are:
What job categories do people searching Car Rental Customer Service jobs in California look for? The top searched job categories for Car Rental Customer Service jobs in California are:
Car Rental Customer Service jobs near you
Infographic showing various Car Rental Customer Service job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Management Assistant - Customer Service Representative

Midway Car Rental

Van Nuys, CA • On-site

$20 - $22.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 20 days ago

Job description

Midway Auto Group was named Southern California Top-Rated Places to Work in 2023 due to many factors including our customer- centric culture, excellent career advancement and growth opportunities, as well as a fun work environment centered around team building. Midway Car Rental is a privately-owned company which has been in business for over 50 years. Our offices are located in the Los Angeles area, however we service the areas beyond our central locations. We take pride in providing top of the line vehicles accompanied with 5-star personalized service to all of our customers, these key factors separate Midway from the rest of the car rental business.
RESPONSIBILITIES:
  • Demonstrate exceptional customer service while applying focused sales techniques to determine customer needs to enhance their rental experience.
  • Understand the Ins and Outs of the business with an ownership attitude.
  • Prepare rental and return documents accurately and completely. Disclose rates, additional charges, rental terms and conditions, and obtain proper customer signatures.
  • Be knowledgeable on vehicle fleet and be able to provide any additional information necessary regarding option and/or additional services offered.
  • Assist customers by effectively responding to or resolving customer service issues.
  • Maintain a professional appearance in both personal dress and office cleanliness.
  • Perform other customer-related duties to ensure our service exceeds customer expectations.
  • Process the Daily Business Report and other revenue reporting functions in an efficient and timely manner.
  • Perform other duties as assigned by management. (*May include office/lot cleaning as well as car washing/vacuuming responsibilities)

REQUIREMENTS:
  • 1-2 years of customer service experience
  • Ability to work in a fast-paced collaborative environment
  • 6+ months of sales experience
  • Require strong English communication skills, both verbal and written
  • Extremely high energy level
  • Available to work days, nights, weekends, and holidays
  • Passion for automobiles and working with the public
  • Great at multi-tasking
  • Attention to detail and organized
  • Pass background; inclusive of Pre-Employment Drug Test, SSN Validation, and Criminal Record
  • Clean driving record with no drug or alcohol related driving incidents in the last 5-7 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 5-7 year period. Will be subject to continuous Motor Vehicle Record (MVR) monitoring
  • Minimum 3 years of license history and recent active driving

Compensation:
  • $20-$22.50 plus Bonus
  • The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, and education when applicable.

Communication
  • By applying to this posting, you are approving communication via text messages from Midway Car Rental throughout the application process. You have the right to opt out of communication via text messages by notifying Midway upon receipt of your first text message or by written email to Midway.

Company Benefits:
  • Paid Holidays, Vacations and Sick Days Off
  • Medical, Dental, and Vision insurances for full-time employees on the 1st month after 60 days of employment
  • 401(k) participation and Employee Stock Ownership Plan for employees after 6 months of employment

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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