Help build targeted insights to inform the design and development of new customer experiences, as ... service, and profitability * Strategic & analytic orientation: A proven track record of decision ...
Help build targeted insights to inform the design and development of new customer experiences, as ... service, and profitability * Strategic & analytic orientation: A proven track record of decision ...
Capital One Commercial Bank, a top 10 U.S. commercial bank, offers a comprehensive range of investment banking services, including Equity Capital Markets, Debt Capital Markets, Loan Syndications ...
Capital One Commercial Bank, a top 10 U.S. commercial bank, offers a comprehensive range of investment banking services, including Equity Capital Markets, Debt Capital Markets, Loan Syndications ...
Sr. Business Analyst - Advertiser Operations, Capital One Shopping (Remote-Eligible)
Mclean, VA · On-site
Help build targeted insights to inform the design and development of new customer experiences, as ... service, and profitability * Strategic & analytic orientation: A proven track record of decision ...
Sr. Business Analyst - Advertiser Operations, Capital One Shopping (Remote-Eligible)
Mclean, VA · On-site
Help build targeted insights to inform the design and development of new customer experiences, as ... service, and profitability * Strategic & analytic orientation: A proven track record of decision ...
Flex Relationship Manager
Plano, TX · On-site
Bachelor's Degree in Business * 2+ years experience in Auto Finance * 2+ years experience in Customer Relations * 5+ years experience in Customer Service At this time, Capital One will not sponsor a ...
Flex Relationship Manager
Plano, TX · On-site
Bachelor's Degree in Business * 2+ years experience in Auto Finance * 2+ years experience in Customer Relations * 5+ years experience in Customer Service At this time, Capital One will not sponsor a ...
Flex Relationship Manager
Plano, TX · On-site
Bachelor's Degree in Business * 2+ years experience in Auto Finance * 2+ years experience in Customer Relations * 5+ years experience in Customer Service At this time, Capital One will not sponsor a ...
Flex Relationship Manager
Plano, TX · On-site
Bachelor's Degree in Business * 2+ years experience in Auto Finance * 2+ years experience in Customer Relations * 5+ years experience in Customer Service At this time, Capital One will not sponsor a ...
Senior Associate, Capital Markets and Risk - QFC Capital One's Capital Markets and Analytics ... At least 2 years of experience in Financial Services * At least 1 year of experience with ...
Senior Associate, Capital Markets and Risk - QFC Capital One's Capital Markets and Analytics ... At least 2 years of experience in Financial Services * At least 1 year of experience with ...
Sr. Business Analyst - Advertiser Operations, Capital One Shopping (Remote-Eligible)
Mclean, VA · On-site +1
Help build targeted insights to inform the design and development of new customer experiences, as ... service, and profitability * Strategic & analytic orientation: A proven track record of decision ...
Sr. Business Analyst - Advertiser Operations, Capital One Shopping (Remote-Eligible)
Mclean, VA · On-site +1
Help build targeted insights to inform the design and development of new customer experiences, as ... service, and profitability * Strategic & analytic orientation: A proven track record of decision ...
Senior Lead Software Engineer (Golang + EKS, Kubernetes, LLM's + Agentic flows + control/data pl...
San Jose, CA · On-site
MLX Tech harnesses the power of Generative AI to assist Capital one customers. Our mission is ... Python, Golang, or Node.js * 4+ years of experience with AWS, GCP, Azure, or another cloud service ...
Senior Lead Software Engineer (Golang + EKS, Kubernetes, LLM's + Agentic flows + control/data pl...
San Jose, CA · On-site
MLX Tech harnesses the power of Generative AI to assist Capital one customers. Our mission is ... Python, Golang, or Node.js * 4+ years of experience with AWS, GCP, Azure, or another cloud service ...
Senior Lead Software Engineer, Distributed Systems (Golang + Python on Kubernetes)
New York, NY · On-site
MLX Tech harnesses the power of Generative AI to assist Capital one customers. Our mission is ... Python, Golang, or Node.js * 4+ years of experience with AWS, GCP, Azure, or another cloud service ...
Senior Lead Software Engineer, Distributed Systems (Golang + Python on Kubernetes)
New York, NY · On-site
MLX Tech harnesses the power of Generative AI to assist Capital one customers. Our mission is ... Python, Golang, or Node.js * 4+ years of experience with AWS, GCP, Azure, or another cloud service ...
Senior Lead Software Engineer (Golang + EKS, Kubernetes, LLM's + Agentic flows + control/data pl...
New York, NY · On-site
MLX Tech harnesses the power of Generative AI to assist Capital one customers. Our mission is ... Python, Golang, or Node.js * 4+ years of experience with AWS, GCP, Azure, or another cloud service ...
Senior Lead Software Engineer (Golang + EKS, Kubernetes, LLM's + Agentic flows + control/data pl...
New York, NY · On-site
MLX Tech harnesses the power of Generative AI to assist Capital one customers. Our mission is ... Python, Golang, or Node.js * 4+ years of experience with AWS, GCP, Azure, or another cloud service ...
... service pros). * Scrappy, ownership-minded, and energized by ambiguity and 0→1 work. As a ... Build targeted insights to inform the design and development of new customer experiences, as well ...
... service pros). * Scrappy, ownership-minded, and energized by ambiguity and 0→1 work. As a ... Build targeted insights to inform the design and development of new customer experiences, as well ...
Quickly learn complex, unfamiliar products, financial services, or business landscapes and ... At this time, Capital One will not sponsor a new applicant for employment authorization for this ...
Quickly learn complex, unfamiliar products, financial services, or business landscapes and ... At this time, Capital One will not sponsor a new applicant for employment authorization for this ...
At least 3 years of Customer Service or Call Center experience * At least 1 year of data entry ... Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other ...
At least 3 years of Customer Service or Call Center experience * At least 1 year of data entry ... Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other ...
... Services and Healthcare. In this role, you will help global enterprises address the critical ... Guide customers through vendor risk assessments, architecture reviews, penetration tests, and ...
... Services and Healthcare. In this role, you will help global enterprises address the critical ... Guide customers through vendor risk assessments, architecture reviews, penetration tests, and ...
Still founder-led, Capital One is on a journey to help our customers succeed by bringing ingenuity ... service, and profitability * Strategic & analytic orientation: A proven track record of decision ...
Still founder-led, Capital One is on a journey to help our customers succeed by bringing ingenuity ... service, and profitability * Strategic & analytic orientation: A proven track record of decision ...
Relationship Manager
Jericho, NY · Hybrid
Bachelor's Degree in Business. * 2+ years experience in Auto Finance. * 2+ years experience in Customer Relations. * 5+ years experience in Customer Service. At this time, Capital One will not ...
Relationship Manager
Jericho, NY · Hybrid
Bachelor's Degree in Business. * 2+ years experience in Auto Finance. * 2+ years experience in Customer Relations. * 5+ years experience in Customer Service. At this time, Capital One will not ...
Relationship Manager
Alpharetta, GA · Hybrid
Bachelor's Degree in Business. * 2+ years experience in Auto Finance. * 2+ years experience in Customer Relations. * 5+ years experience in Customer Service. At this time, Capital One will not ...
Relationship Manager
Alpharetta, GA · Hybrid
Bachelor's Degree in Business. * 2+ years experience in Auto Finance. * 2+ years experience in Customer Relations. * 5+ years experience in Customer Service. At this time, Capital One will not ...
Assistant Relationship Manager
Mclean, VA · On-site
Associate's Degree * 2+ years of Sales or Customer Service Experience At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and ...
Assistant Relationship Manager
Mclean, VA · On-site
Associate's Degree * 2+ years of Sales or Customer Service Experience At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and ...
Relationship Manager
Plano, TX · Hybrid
Bachelor's Degree in Business. * 2+ years experience in Auto Finance. * 2+ years experience in Customer Relations. * 5+ years experience in Customer Service. At this time, Capital One will not ...
Relationship Manager
Plano, TX · Hybrid
Bachelor's Degree in Business. * 2+ years experience in Auto Finance. * 2+ years experience in Customer Relations. * 5+ years experience in Customer Service. At this time, Capital One will not ...
Manager, Financial Planning & Analysis - Capital One Auto
Plano, TX · On-site
$101K - $132K/yr
You will partner with business customers to drive strategic business direction while being part of ... Service Corp. (COPSSC)
Manager, Financial Planning & Analysis - Capital One Auto
Plano, TX · On-site
$101K - $132K/yr
You will partner with business customers to drive strategic business direction while being part of ... Service Corp. (COPSSC)
Capital One Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do capital one customer service jobs pay per hour?
What is a Capital One Customer Service job?
A Capital One Customer Service job involves assisting customers with their banking needs, such as account inquiries, transactions, and resolving issues. Representatives provide support through phone, chat, or email, ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of Capital One's products and policies. Training is provided to equip employees with the necessary skills to help customers effectively.
How to make $1000 a week remote?
What are the key skills and qualifications needed to thrive in the Capital One Customer Service position, and why are they important?
To excel as a Capital One Customer Service representative, you typically need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, secure data handling tools, and call center technology is often required. Outstanding candidates demonstrate patience, empathy, and a positive attitude when assisting customers. These skills and qualities are essential for delivering efficient service, resolving issues effectively, and fostering customer satisfaction.
What does a typical day look like for a Capital One Customer Service representative?
A typical day as a Capital One Customer Service representative involves assisting customers over the phone, via chat, or email with their banking inquiries, account issues, or troubleshooting problems. You may help resolve billing concerns, provide information about products and services, and escalate complex situations to specialized team members when needed. The work environment is fast-paced and team-oriented, with ongoing training and support to ensure you stay updated on procedures and policies. This role offers opportunities to build customer service skills and can lead to advancement within Capital One's customer support or other departments.
Does Capital One allow work from home?
Is it hard to get hired by Capital One?
What jobs make 3000 a month without a degree?

Sr. Business Analyst - Advertiser Operations, Capital One Shopping (Remote-Eligible)
New York, NY
Full-time
Posted 7 days ago
Capital One rating
7.8
Based on 142 frontline employees who took The Breakroom Quiz
71st of 144 rated banks
Job description
This is your opportunity to join Capital One's fast-growing consumer app: Capital One Shopping. Within Capital One, the Shopping team is working on a new consumer product that seeks to change the way people buy things online. Our mission is to deliver a best-in-class shopping and savings experience for our millions of customers while driving incremental and sustainable sales for our merchant partners.
To be successful in the role, you will need to be a well-rounded 'business athlete' - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive the growth and success of a business.
Summary: As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.
General Responsibilities:
Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations
Product: Perform modeling/analytics to assist new product and pricing strategies for various lending products
Marketing: Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies
Credit Risk: Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
Execution: Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan
Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
Basic Qualifications:
At least 2 years of professional experience performing analysis
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Preferred Qualifications:
Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
1+ years of experience in Statistical model building
1+ years of experience in market research
1+ years of experience in SQL querying
2+ years of experience in business analysis
1+ years of experience in consulting
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York, NY: $121,300 - $138,400 for Sr. Business AnalystCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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