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Capacity Manager Jobs in Chicago, IL (NOW HIRING)

Captive Resources

Captive Support Manager

Itasca, IL · On-site

Oversee workload balancing, staffing priorities, resource planning, and capacity management to ensure consistent service delivery. * Partner with leadership to implement process improvements ...

Factset

Principal Program Manager

Chicago, IL

  • Medical

  • Life

  • Retirement

  • PTO

Lead resource planning and capacity management across assigned programs, anticipating constraints, and proactively resolving resourcing risks. * Coordinate and manage client readiness, training ...

Cengage Learning, Inc.

Dev Ops Program Manager

Chicago, IL · On-site

$119K - $120K/yr

Establish demand intake and capacity-management field so hidden work becomes visible, priorities are clearer, and transformation capacity is protected. * Build concise executive and operating ...

Archer Daniels Midland

GBS Process Excellence Manager

Chicago, IL · On-site

$92K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong capacity for critical thinking, pushing the boundaries, and challenging the status quo to ... Project Management: * Proven ability to lead continuous improvement projects, from diagnosis ...

Petco Health and Wellness

Grooming Salon Manager

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...

ADM

GBS Process Excellence Manager

Chicago, IL

$92K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong capacity for critical thinking, pushing the boundaries, and challenging the status quo to ... Project Management:Proven ability to lead continuous improvement projects, from diagnosis through ...

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Capacity Manager information

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$41.2K

$70.8K

$134.9K

How much do capacity manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for capacity manager in Chicago, IL is $70,790.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $89,600.00 per year, depending on experience, location, and employer.

What does a capacity manager do?

A Capacity Manager is responsible for ensuring that an organization's IT infrastructure and resources can meet current and future business demands. They analyze system capacity, forecast future needs, and optimize resource allocation to prevent performance issues or downtime. This role involves working closely with IT teams, business stakeholders, and vendors to balance cost efficiency with performance requirements. Capacity Managers also develop strategies for scaling infrastructure, manage capacity-related risks, and implement proactive solutions to maintain service levels.

What are some common challenges a capacity manager faces, and how can they be addressed?

A Capacity Manager often faces the challenge of accurately predicting resource needs in rapidly changing business environments, which requires both analytical rigor and adaptability. Managing competing priorities among various departments can also be demanding, as different teams may have fluctuating and sometimes conflicting needs. Effective communication and strong collaboration skills are essential to align expectations and secure buy-in from stakeholders. Staying proactive by regularly reviewing data trends and adjusting plans helps prevent bottlenecks or resource shortages, ensuring projects and operations continue smoothly.

What are the key skills and qualifications needed to thrive in the capacity manager position, and why are they important?

A Capacity Manager typically requires a strong background in data analysis, demand forecasting, process optimization, and a relevant degree such as in business, engineering, or information technology. Familiarity with capacity planning software, resource management tools, and IT Service Management (ITSM) platforms—along with certifications like ITIL—are highly valued. Strong communication, problem-solving, and stakeholder management skills help set top performers apart. These skills are crucial for ensuring resource efficiency, balancing workload, and supporting organizational growth in dynamic environments.

What are the most commonly searched types of Capacity jobs in Chicago, IL?

The most popular types of Capacity jobs in Chicago, IL are:

What are popular job titles related to Capacity Manager jobs in Chicago, IL?

For Capacity Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Capacity Manager jobs in Chicago, IL look for?

The top searched job categories for Capacity Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Capacity Manager jobs?

Cities near Chicago, IL with the most Capacity Manager job openings:

Capacity Manager jobs near you
Infographic showing various Capacity Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $70,790 per year, or $34 per hour.

Portfolio Delivery Optimization Manager IT

Ulta Beauty, Inc.

Bolingbrook, IL • Hybrid

$122K - $165K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 11 days ago

Ulta Beauty rating

6.1

Company rating: 6.1 out of 10

Based on 1,010 frontline employees who took The Breakroom Quiz

12th of 24 rated health and beauty retailers

Job description


OVERVIEW

Live the experience. From professional empowerment to continual learning opportunities. From ongoing investment in new and emerging technologies to a career of self-determination. At Ulta Beauty, our tech team is critical to our scalability—and is recognized that way. We’ve been defined as a “mature start-up.” A place where interdepartmental exposure, open doors, and genuine collaboration is ubiquitous. Where challenges come fast and furious, requiring agility, mental dexterity, and creativity. Where our passion for better solutions drives us and is core to who we are.

We’re engineering for the future of retail, and it’s no-holds-barred. But for those motivated by continual change and ambiguity, by superior leadership, by whip smart colleagues who will press you daily for your very best, you’ll find that virtually nothing’s impossible at Ulta Beauty.

THE IMPACT YOU CAN HAVE: 

As a member of the Strategic Portfolio Delivery team in IT, this role will lead the development and adoption of a consistent portfolio management operating model across IT. Drive standardization of governance, planning, prioritization, reporting, and delivery practices to improve transparency, cross-functional collaboration, and execution against strategic objectives.

The Portfolio Delivery Optimization Manager will focus on Assessing the current IT PMO process, templates & governance frameworks to identify gaps & inefficiencies. This role will work Work with Portfolio Managers, Project Managers and stakeholders to understand & prioritize opportunities in areas such as: project intake & prioritization, portfolio planning and capacity management, status reporting and KPIs, portfolio & project health, financial tracking and forecasting and project management best practices.

YOU'LL ACCOMPLISH THESE GOALS BY: 

As a member of the Strategic Portfolio Delivery team in IT, this role will lead the development and adoption of a consistent portfolio management operating model across IT. Drive standardization of governance, planning, prioritization, reporting, and delivery practices to improve transparency, cross-functional collaboration, and execution against strategic objectives.

The Portfolio Delivery Optimization Manager will focus on Assessing the current IT PMO process, templates & governance frameworks to identify gaps & inefficiencies. This role will work Work with Portfolio Managers, Project Managers and stakeholders to understand & prioritize opportunities in areas such as: project intake & prioritization, portfolio planning and capacity management, status reporting and KPIs, portfolio & project health, financial tracking and forecasting and project management best practices.

ESSENTIALS FOR SUCCESS: 

  • Bachelor’s degree in business required 
  • 8+ years’ of experience in IT PMO, portfolio management, or project delivery leadership
  • Strong knowledge of:
    • Portfolio management frameworks
    • Project lifecycle methodologies (Waterfall, Agile, Hybrid)
  • Demonstrated experience improving and scaling PMO processes
  • Advanced Excel skills (required), including:
    • Pivot tables, complex formulas, dashboards
    • Data modeling and scenario analysis
  • Proven experience evaluating and implementing PPM tools
  • Strong stakeholder management and facilitation skills

Preferred Qualifications

  • Strong understanding of IT portfolio & project management best practices
  • Strategic thinking with strong execution focus
  • Experience driving organizational standardization and process maturity across multiple teams.
  • Demonstrated ability to influence stakeholders and drive adoption of new processes without direct authority.
  • Ability to capture feedback from multiple resources and form a strategic plan to address requirements
  • Planview PPMpro experience is a plus.

#LI - ML1

#LI - HYBRID


The pay range for this position is $122,900.00 - $165,000.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta

ABOUT

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Qualifications:

ESSENTIALS FOR SUCCESS: 

  • Bachelor’s degree in business required 
  • 8+ years’ of experience in IT PMO, portfolio management, or project delivery leadership
  • Strong knowledge of:
    • Portfolio management frameworks
    • Project lifecycle methodologies (Waterfall, Agile, Hybrid)
  • Demonstrated experience improving and scaling PMO processes
  • Advanced Excel skills (required), including:
    • Pivot tables, complex formulas, dashboards
    • Data modeling and scenario analysis
  • Proven experience evaluating and implementing PPM tools
  • Strong stakeholder management and facilitation skills

Preferred Qualifications

  • Strong understanding of IT portfolio & project management best practices
  • Strategic thinking with strong execution focus
  • Experience driving organizational standardization and process maturity across multiple teams.
  • Demonstrated ability to influence stakeholders and drive adoption of new processes without direct authority.
  • Ability to capture feedback from multiple resources and form a strategic plan to address requirements
  • Planview PPMpro experience is a plus.

#LI - ML1

#LI - HYBRID

Education:UNAVAILABLEEmployment Type: FULL_TIME

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