Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service ...
Capacity Manager information
See Maine salary details
$45.5K is the 25th percentile. Wages below this are outliers.
$38.7K - $46.7K
29% of jobs
The median wage is $53.8K / yr.
$46.7K - $54.7K
23% of jobs
$54.7K - $62.8K
7% of jobs
$62.8K - $70.8K
14% of jobs
$74.1K is the 75th percentile. Wages above this are outliers.
$70.8K - $78.8K
3% of jobs
$78.8K - $86.8K
5% of jobs
$86.8K - $94.8K
6% of jobs
$94.8K - $102.8K
8% of jobs
$102.8K - $110.8K
2% of jobs
$110.8K - $118.8K
0% of jobs
$118.8K - $126.8K
1% of jobs
$38.7K
$66.5K
$126.8K
How much do capacity manager jobs pay per year?
What does a capacity manager do?
A Capacity Manager is responsible for ensuring that an organization's IT infrastructure and resources can meet current and future business demands. They analyze system capacity, forecast future needs, and optimize resource allocation to prevent performance issues or downtime. This role involves working closely with IT teams, business stakeholders, and vendors to balance cost efficiency with performance requirements. Capacity Managers also develop strategies for scaling infrastructure, manage capacity-related risks, and implement proactive solutions to maintain service levels.
What are some common challenges a capacity manager faces, and how can they be addressed?
A Capacity Manager often faces the challenge of accurately predicting resource needs in rapidly changing business environments, which requires both analytical rigor and adaptability. Managing competing priorities among various departments can also be demanding, as different teams may have fluctuating and sometimes conflicting needs. Effective communication and strong collaboration skills are essential to align expectations and secure buy-in from stakeholders. Staying proactive by regularly reviewing data trends and adjusting plans helps prevent bottlenecks or resource shortages, ensuring projects and operations continue smoothly.
What are the key skills and qualifications needed to thrive in the capacity manager position, and why are they important?
A Capacity Manager typically requires a strong background in data analysis, demand forecasting, process optimization, and a relevant degree such as in business, engineering, or information technology. Familiarity with capacity planning software, resource management tools, and IT Service Management (ITSM) platforms—along with certifications like ITIL—are highly valued. Strong communication, problem-solving, and stakeholder management skills help set top performers apart. These skills are crucial for ensuring resource efficiency, balancing workload, and supporting organizational growth in dynamic environments.

Dunkin' rating
4.7
Based on 2,229 frontline employees who took The Breakroom Quiz
78th of 106 rated fast food restaurants
Job description
Now Hiring
A District Manager administers, directs and oversees the effective recruitment and development of employees among 5 to 6 stores. He/She is directly responsible for ensuring the proper implementation and effective application of all operational standards including order accuracy, speed of service, product quality, cleanliness and most importantly Guest Service!
He/She must demonstrate sufficient application of knowledge and leadership, always remain engaged and in tune with customers and employees needs and drive towards the continuous improvement of overall store operations. If you enjoy working in a fast-paced, yet fun environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a District Manager at Dunkin' Donuts is a great career choice. Our Team is committed to making our guests' day by serving them with a great product and a smile! Everyone on our Team, from the Franchisee, to General Manager, to Crew Member, works together and takes pride in doing a good job!
Principal Responsibilities and Key Activities:
- Leads Operational Excellence and the Guest Service Commitment:
Role models exceptional Guest service for Team Members and continually motivates his/her Team to deliver passionate Guest service at all times. Empowers the Team to make decisions that are in the best interest of the Guest and provides a learning environment to build capability to satisfy Customers. - Builds Team Talent:
Ensures only the best people are hired and developed in the restaurants. Builds teamwork through effective training, deployment and communication. Understands performance criteria and holds self and Team accountable through effective coaching. - Drives Sales Growth:
Thinks creatively and seizes business opportunities. Learns quickly and challenges the status quo and seeks new and better ways to doing things. Projects a competitive spirit and a drive to succeed through having pride and expertise in area of responsibility. - Manages Controllables and Restaurant Compliance:
Utilizes learning to identify trends in performance and probes the situation to analyze the root cause of an issue. Understands the critical nature of making logical and timely decisions under tight deadlines and high-pressure situations. - Plans and Communicates:
Understands the importance of creating and executing an actionable plan to achieve goals. Clearly conveys important information and ideas and influences others to align with strategies and tactics.
Benefits:
- Competitive Annual Salary
- Bonus Structure: earn up to 10% of salary (to be paid quarterly)
- Vehicle Reimbursement
- Cell Phone Reimbursement
- Medical Benefits Available with company contribution
- 2 Weeks Paid Time Off
Requirements:
1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service restaurant (QSR) is preferred.
Other Qualifications:
- College degree in business or a closely related field - may substitute for a portion of the required experience
- Self-Motivated
- Highly-Energetic
- Enjoys Working with People
- Proficient Written, Verbal & Math Skills
- Reliable Transportation
- Open/Flexible Schedule (willing to work nights/weekends)
- Serve-Safe Certified
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.
About Dunkin
Sourced by ZipRecruiter
Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.
Industry
Food and beverage stores, retail and food services and drinking places
Company size
10,000+ Employees
Headquarters location
Canton, MA, US