Capability Development Manager Jobs in Boston, MA

State Street is a global leader in custody, asset servicing, and fund administration for institutional investors and the clients they serve. As private assets continue to democratize, we are advancing a multi-year investment in Private Markets aimed at delivering integrated, technology-enabled solutions and expanding the ecosystem that supports private asset investing.
With the tremendous growth occurring in private markets and broadening distribution across the wealth channel, the Alternatives Product organization seeks a business analyst to lead development of product capabilities in support of our Investor Servicing platform for Private Market Funds. As part of our Private Markets Investor Services product development team, the role will work at the direction of the Product Development Manager, helping to create our development plans, manage development programs, coordinate requirements gathering, translating and participating in the agile development process, testing and roll-out of capabilities. The product and capabilities development work are expected to align with increasing our market share, closing product gaps to support client retention, client growth, and enhancing client experience.
The role requires willingness to learn, collaborate across different operational and technology teams, perform analysis, develop business requirements (epics and stories) and operate as a product owner within an agile development process. The successful candidate must be highly organized, possess strong analytic skills, ability to operate independently, good communication skills and an ability to move seamlessly between multiple projects/implementations with changing client requirements. Experience with transfer agency, Private Investments and/or asset servicing is preferred.
Responsibilities

• Lead and/or perform the execution of specified Investor Servicing and Private Fund development programs, including partnering with other members of the client facing, product, global delivery (operations) and technology teams.
• Create development plans, manage development execution, coordinate requirements gathering, translating and participating in the agile development process, testing and roll-out of capabilities
• Facilitate program governance including compliance with policies, best practices, oversight of issues, risks, audit and compliance items in support of program reporting.
• Participate as product owner or assigned role for agile development programs including organizing program, status tracking, execution status meetings, issue escalation/resolution, and communicating status to internal and external stakeholders.
• Participate in development of transition plans to migrate new capabilities into our operating model; and address the administrative aspects of establishing the product or service offering

• Develop a deep understanding of current technology and operating models within State Street supporting and affecting Investor Services and Private Market clients. This knowledge will increase your ability to create effective plans and execution of development.
• Collaborate with other teams to share approaches, develop best practices and improve the team's capabilities to successfully execute and deliver new capabilities or better serve clients.
• Support annual product assessment, planning and funding prioritization activities as requested by Manager.

Skills

• Highly organized, strong analytic skills, ability to operate independently and to move seamlessly between multiple projects/implementations with changing client requirements.
• Strong communication and interpersonal skills, written and oral.
• Demonstrate strong project management and process transformation skills.
• Ability to organize, prioritize, balance multiple tasks and manage time effectively.
• Ability to facilitate project working groups, strong data gathering skills and requirements writing (epics and stories).
• Subject matter knowledge across Asset Servicing, Investor Services, Transfer Agency, Private Market and Alternative Fund Investments a plus

Experience

• Minimum of 7 years of experience in investment operations, project management, client implementation and/or business analysis.
• Experience with business analysis in an agile environment is strongly preferred
• Knowledge of products and processes related to the financial services industry, investor services or private funds would be an advantage

Salary Range:
$80,000 - $140,000 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
For a full overview, visit https://hrportal.ehr.com/statestreet/Home.
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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