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Cancer Support Specialist Jobs (NOW HIRING)

Imerman Angels

$18.50 - $24.25/hr

The Cancer Support Specialist is the backbone of our 1-on-1 cancer support service and directly facilitates personalized 1-on-1 cancer support for the cancer fighters, survivors, and caregivers who ...

Imerman Angels

$18.50 - $24.25/hr

The Cancer Support Specialist is the backbone of our 1-on-1 cancer support service and directly facilitates personalized 1-on-1 cancer support for the cancer fighters, survivors, and caregivers who ...

UNC-Chapel Hill

Admin Support Specialist

Chapel Hill, NC · On-site

$20 - $28.30/hr

Posting Information Department Lineberger Compr Cancer Center - 426801 Career Area Administrative ... This Administrative Support Specialist position will perform a variety of business functions to ...

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Cancer Support Specialist information

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$12

$24

$45

How much do cancer support specialist jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for cancer support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Cancer Support Specialist vs Oncology Social Worker?

AspectCancer Support SpecialistOncology Social Worker
CredentialsCertifications in patient support, counseling, or health educationMaster's degree in social work (MSW), state licensure
Work EnvironmentHospitals, clinics, cancer centers, community support groupsHospitals, clinics, mental health agencies, cancer treatment centers
Employer & IndustryHealthcare providers, non-profits, cancer organizationsHospitals, healthcare facilities, social service agencies
Search & Comparison IntentSupport roles, patient assistance, cancer careMental health, counseling, social work in oncology

While both roles support cancer patients, Cancer Support Specialists focus on emotional support, education, and resource connection, often with certifications in patient care. Oncology Social Workers have advanced degrees and licensure, providing counseling and addressing complex psychosocial needs. Understanding these differences helps patients and employers find the right support professional for specific needs.

What are the key skills and qualifications needed to thrive as a Cancer Support Specialist, and why are they important?

To thrive as a Cancer Support Specialist, you need a background in health sciences, counseling, or social work, often supported by relevant degrees and experience in oncology care. Familiarity with case management software, patient databases, and certification in cancer support or counseling is typically expected. Compassion, strong interpersonal communication, and the ability to provide emotional support are vital soft skills in this role. These skills and qualifications enable specialists to effectively guide, advocate for, and comfort patients and families during challenging cancer journeys.

What are some common challenges faced by Cancer Support Specialists when working with patients and their families?

Cancer Support Specialists often encounter emotional challenges, as they support patients and families coping with fear, stress, and uncertainty. Balancing empathy with professional boundaries can be difficult, especially when witnessing the impact of a cancer diagnosis. Additionally, these specialists must navigate a complex healthcare system to connect clients with appropriate resources, which requires strong organizational and communication skills. Successfully managing these challenges is key to providing effective and compassionate support.

What does a Cancer Support Specialist do?

A Cancer Support Specialist provides emotional, informational, and practical support to individuals diagnosed with cancer and their families. They help patients navigate the healthcare system, connect them with resources such as support groups and financial assistance, and offer guidance to manage the emotional and psychological impacts of cancer. These specialists often work alongside medical teams to ensure patients have comprehensive care throughout their treatment and recovery process.
More about Cancer Support Specialist jobs
What states have the most Cancer Support Specialist jobs? States with the most job openings for Cancer Support Specialist jobs include:
What job categories do people searching Cancer Support Specialist jobs look for? The top searched job categories for Cancer Support Specialist jobs are:
Cancer Support Specialist jobs near you
Infographic showing various Cancer Support Specialist job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $51,399 per year, or $24.7 per hour.
Cancer Support Specialist - Remote

Cancer Support Specialist - Remote

American Cancer Society

Las Vegas, NV • On-site, Remote

$20/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 7 days ago

American Cancer Society rating

7.8

Company rating: 7.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

156th of 759 rated non-profit organizations

Job description

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.
The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.
This is a full-time, permanent, remote opportunity that can be home-based anywhere in the U.S. The ideal candidate will reside in the Mountain or Pacific Time Zone.
Start Date: September 28, 2026
POSITION SUMMARY:
The Cancer Support Specialist (CSS) connects individuals with American Cancer Society programs, services, information and resources to enhance the quality of life for cancer patients, their families and caregivers. This role requires strong customer service, excellent verbal and written communication skills, and a focus on ensuring a positive experience for all constituents. Success in this role requires consistent delivery of high-quality information that meets the unique needs of each constituent, while achieving monthly key performance indicators.
ESSENTIAL FUNCTIONS:
  • Responds to a high-volume of inquires across multiple channels (phone email, chat, SMS) with professionalism and empathy, conducting thorough needs assessments and striving for first-contact resolution. 25%
  • Meets constituents stated and implied needs by providing information on ACS programs (ex. Transportation and lodging), and cancer-related resources, coordinating support services to reduce care barriers and help patients complete treatment. 25%
  • Meets established performance goals and metrics (inc. Customer Related Management database documentation, time management, quality and data capture) while staying current on policies and procedures. 25%
  • Contributes to a collaborative and supportive team environment. 20%
  • Manages a regular caseload of new and ongoing cases, prioritizing tasks based on constituent needs and ensuring timely follow-up and resolution. 5%

EXPERIENCE/QUALIFICATIONS:
  • Minimum Degree Required: High School Diploma or Equivalent
  • Preferred Degree: Choose an item. Bachelor's Degree or equivalent experience
  • Certificate(s) or License(s): None
  • Years of experience: Minimum 1 year contact center and/or customer service experience, strongly preferred. Work from home experience, strongly preferred.

KNOWLEDGE, SKILLS, AND ABILITY:
  • Ability to successfully and consistently meet performance metrics.
  • Excellent verbal and written communication skills and active listening skills are required.
  • Strong interpersonal skills and the ability to work effectively within a team environment.
  • Bilingual skills (Spanish/English) desirable.
  • Must be a highly motivated self-starter with initiative and follow-through, with the ability to work in an extremely fast paced team environment with strong attention to detail.
  • Ability to adapt quickly to new technology and tools.
  • Basic familiarity with the utilization of Microsoft Office Products (Excel, PowerPoint, Teams, etc.).
  • Typing proficiency of 40 words per minute and ability to satisfactorily pass a pre-hire technology assessment and training assessments.
  • Comfortable making independent decisions, but willing to seek supervisory input when needed.

PHYSICAL REQUIREMENTS:
  • Work is normally performed in a typical interior/office work environment in a remote workplace setting.
  • Physical stamina to primarily work while sitting at a desk.
  • Utilize technology to engage in work activities with team members and teams for a high percentage of each workday.
  • Full-time work from home.
  • Flexible scheduling including working evenings, late nights, weekends, or holidays when required.

All schedules are listed in Central Time. 37.5 hours per week - We offer several schedule options to support different availability needs. Candidates will have the opportunity to select their preferred shift when an offer is extended. Please note that schedule availability may change as positions are filled, so not all schedules listed below may be available at the time of offer.
Current Schedule Availability
Tuesday-Saturday
  • 12:00 p.m.-8:30 p.m. - Sunday and Monday off
  • 12:30 p.m.-8:30 p.m. - Sunday and Monday off
  • 12:30 p.m.-9:00 p.m. - Sunday and Monday off
  • 1:00 p.m.-9:00 p.m. - Sunday and Monday off
  • 2:30 p.m.-11:00 p.m. - Sunday and Monday off
  • 3:00 p.m.-11:00 p.m. - Sunday and Monday off

Sunday-Thursday
  • 12:00 p.m.-8:30 p.m. - Friday and Saturday off
  • 12:30 p.m.-8:30 p.m. - Friday and Saturday off
  • 12:30 p.m.-9:00 p.m. - Friday and Saturday off
  • 1:00 p.m.-9:00 p.m. - Friday and Saturday off
  • 1:30 p.m.-10:00 p.m. - Friday and Saturday off
  • 2:00 p.m.-10:00 p.m. - Friday and Saturday off
  • 2:30 p.m.-11:00 p.m. - Friday and Saturday off
  • 3:00 p.m.-11:00 p.m. - Friday and Saturday off

The starting rate is $20.00 per hour. Actual starting pay will vary based on non-discriminatory factors, including, but not limited to, geographic location, experience, skills, specialty, and education.
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

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