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Call Jobs in Wisconsin (NOW HIRING)

Menards, Inc.

Call Center

Eau Claire, WI · On-site

$18.25/hr

As a Call Center Team Member, you will be responsible for assisting customers who call in with questions about our stores and products. As the first point of contact for our customers, you will ...

Menard, Inc

Call Center

Eau Claire, WI

$18.25/hr

As a Call Center Team Member, you will be responsible for assisting customers who call in with questions about our stores and products. As the first point of contact for our customers, you will ...

Rogers Behavioral Health

Call Specialist

Oconomowoc, WI · On-site

$82K - $83K/yr

The call specialist takes incoming calls from our patients, their families and the general public who are inquiring about the services Rogers provides. This is an upbeat customer service job that ...

Rogers Behavioral Health

Call Specialist

Oconomowoc, WI

$82K - $83K/yr

The call specialist takes incoming calls from our patients, their families and the general public who are inquiring about the services Rogers provides. This is an upbeat customer service job that ...

The Reserves Network Inc

Call Center

Glendale, WI

$20/hr

Call Center | $ 20 / hr. | Monday - Friday 8 am - 5 pm What Matters Most * Competitive Pay of $20 /hr. with room for growth * Schedule: Monday - Friday 8 am - 5 pm * Location: Glendale, WI

Bath Concepts

Call Center - Rehasher

Milwaukee, WI

$15.75 - $19.75/hr

Call Center Representative Empire Home Remodeling expects nothing less than your best and we are seeking individuals that are a master of their craft, great communicators, attention to details and ...

Eye Clinic of Wisconsin

Call Center Representative

Wausau, WI · On-site

$14.75 - $18.25/hr

Call Center Representative (1.0 FTE) Department: Patient Services Reports to: Patient Services Manager/PSR Manager FLSA: Non-Exempt Position Summary: The Call Center Representative performs business ...

Bath Concepts

Call Center Representative

Milwaukee, WI

$15.75 - $19.75/hr

We at Empire Home Remodeling are seeking call center representatives to add to our growing team. We have full-time positions available, and are looking for some amazing new talent. Duties include ...

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Call information

See Wisconsin salary details

$10

$18

$25

How much do call jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for call in Wisconsin is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need excellent verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is typically required. Patience, problem-solving aptitude, and a calm demeanor under pressure help representatives excel in customer interactions. These skills and qualities are crucial for resolving customer issues efficiently and maintaining high satisfaction levels.

What are call center agents?

Call center agents are professionals who handle incoming and outgoing customer communications for a company, typically via phone, email, or chat. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information about products or services. Call center agents play a crucial role in ensuring customer satisfaction and maintaining the company's reputation. They often work in fast-paced environments and are trained to handle various customer scenarios efficiently.

What are some common challenges faced by call center representatives and how can they be managed effectively?

Call center representatives often encounter challenges such as handling difficult customers, managing high call volumes, and meeting performance metrics. To manage these, representatives benefit from strong communication skills, stress management techniques, and effective use of call management software. Supervisors typically provide regular training and support, and most teams encourage collaboration to share best practices. Staying organized and maintaining a positive attitude can also help representatives deliver excellent service and meet daily targets.

What is the difference between Call vs Customer Service Representative?

AspectCallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma or equivalent; training in customer service techniques
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, sales, supportRetail, tech support, banking
Common Search/ComparisonYesYes

Call roles primarily involve handling inbound or outbound phone communications, often focusing on sales or support. Customer Service Representatives also handle calls but may engage in broader customer interactions across multiple channels. While both roles require strong communication skills and similar credentials, Call positions are more specialized in telephonic interactions, whereas Customer Service Representatives may work across various platforms and customer touchpoints.

What are the most commonly searched types of Call jobs in Wisconsin? The most popular types of Call jobs in Wisconsin are:
What are popular job titles related to Call jobs in Wisconsin? For Call jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Call jobs in Wisconsin look for? The top searched job categories for Call jobs in Wisconsin are:
What cities in Wisconsin are hiring for Call jobs? Cities in Wisconsin with the most Call job openings:
Call jobs near you
Call Center

Call Center

Menards, Inc.

Eau Claire, WI • On-site

$18.25/hr

Full-time, Part-time

Medical, Dental

Posted 6 days ago

Menards rating

7.3

Company rating: 7.3 out of 10

Based on 951 frontline employees who took The Breakroom Quiz

6th of 43 rated home improvement retailers

Job description

Menards is seeking customer-focused individuals to join our Call Center Team! As a Call Center Team Member, you will be responsible for assisting customers who call in with questions about our stores and products. As the first point of contact for our customers, you will provide excellent customer service and ensure that all inquiries are resolved in a timely and efficient manner! Full time and part time positions available!
CALL CENTER PRIMARY RESPONSIBILITIES:
Each Call Center Team Member provides direct customer service through oral and written communication via phone call and email using Menards-provided programs. Each Team Member will receive on the job training to contribute to store sales by selling products directly and fielding customer phone inquiries regarding product questions, pricing, and availability.
  • Process sales and special orders based on Customer requests and need
  • Provide clarification on Menards return policies and process returns accurately
  • Ability to work both independently and on a team in a fast-paced work environment
  • Ability to solve customer concerns and provide effective solutions in timely manner

Call Center hours of Operations are Sunday - Saturday 7:00am - 7:00pm.
Part Time: starting at $16.35/hour
  • Flexible scheduling during Call Center hours of operation
  • PM availability preferred,
  • weekend availability is required

Full Time: starting at $18.25/hour
  • Must be available to work up to 40 hours/week
  • Ideal availability would be 10:00am - 7:00pm
  • every other weekend is required.

Additional Requirements:
  • Must be able to work ONSITE at the General Office in Eau Claire, WI
  • Must be proficient with keyboarding, Microsoft Word, Outlook, basic phone system hardware.
  • Opportunities to work occasional overtime including weekends and holidays
  • High school diploma or equivalent
  • Strong customer service skills and the ability to handle customer inquiries in a professional manner

BENEFITS:
  • Extra $3 per hour for weekend shifts
  • Flexible Scheduling
  • Store Discount
  • Profit Sharing
  • Exclusive Discounts for gyms, car dealerships, cell phone plans, and more!
  • Medical Insurance and Dental Plans
  • On-the-job training
  • Advancement Opportunities

Menards Call Center Team Members work as a Team with one goal in mind - Excellent Customer Service. If you are a positive, Team player, with a motivated work ethic and you feel this position is the right fit for you, APPLY TODAY!
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What Menards employees say

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Get the full story on Breakroom

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About Menard

Sourced by ZipRecruiter

A family-owned company started in 1958, Menards® is headquartered in Eau Claire, Wisconsin and has more than 300 home improvement stores. Today, Menards® is known throughout the home improvement industry as the low price leader; it's no wonder our famous slogan Save BIG Money!® is so widely known and easy to remember. Menards® has always been committed to providing high-quality customer service. Whether it's through helping customers design and/or calculate projects with our Design-It Center and Project Calculator programs, helping with an order, answering questions about merchandise or how to do a project, our service to our customers is number one.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Truax, WI, US

Year founded

1958

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