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Call Jobs in Delaware (NOW HIRING)

Integrity Staffing Solutions

Call center

Newark, DE · On-site

$16/hr

Previous call center or high-volume customer contact experience. Collections experience is a plus, but it is not required. Candidates with a strong customer service background who are interested in ...

F.H. Furr

Call Center Manager (On-Site)

Georgetown, DE

$70K - $100K/yr

Call Center Manager (Onsite - Georgetown, DE)Position Summary F.H. Furr is seeking an experienced Call Center Manager to lead and develop a team of customer service and booking agents in Georgetown ...

F.H. Furr

Call Center Manager (On-Site)

Georgetown, DE · On-site

$70K - $100K/yr

Overview Call Center Manager (Onsite - Georgetown, DE) Position Summary F.H. Furr is seeking an experienced Call Center Manager to lead and develop a team of customer service and booking agents in ...

Serco

Call Center Rep - Temporary

Wilmington, DE · On-site

$15 - $19.50/hr

As a Call Center Representative, you can expect to: * Receive inbound participant phone calls and provide appropriate customer service support in accordance with defined PBGC and Serco guidelines.

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See Delaware salary details

$10

$17

$25

How much do call jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for call in Delaware is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a call center agent?

Call center agents are professionals who handle incoming and outgoing customer communications for a company, typically via phone, email, or chat. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information about products or services. Call center agents play a crucial role in ensuring customer satisfaction and maintaining the company's reputation. They often work in fast-paced environments and are trained to handle various customer scenarios efficiently.

What skills and qualifications are needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need excellent verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is typically required. Patience, problem-solving aptitude, and a calm demeanor under pressure help representatives excel in customer interactions. These skills and qualities are crucial for resolving customer issues efficiently and maintaining high satisfaction levels.

What are common challenges faced by call center representatives and how can they be managed effectively?

Call center representatives often encounter challenges such as handling difficult customers, managing high call volumes, and meeting performance metrics. To manage these, representatives benefit from strong communication skills, stress management techniques, and effective use of call management software. Supervisors typically provide regular training and support, and most teams encourage collaboration to share best practices. Staying organized and maintaining a positive attitude can also help representatives deliver excellent service and meet daily targets.

What is the difference between Call vs Customer Service Representative?

AspectCallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma or equivalent; training in customer service techniques
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, sales, supportRetail, tech support, banking
Common Search/ComparisonYesYes

Call roles primarily involve handling inbound or outbound phone communications, often focusing on sales or support. Customer Service Representatives also handle calls but may engage in broader customer interactions across multiple channels. While both roles require strong communication skills and similar credentials, Call positions are more specialized in telephonic interactions, whereas Customer Service Representatives may work across various platforms and customer touchpoints.

What are the most commonly searched types of Call jobs in Delaware?

The most popular types of Call jobs in Delaware are:

Call jobs near you
Infographic showing various Call job openings in Delaware as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 15% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,289 per year, or $17.9 per hour.

Call Center Representative

Newark, DE • On-site

ACCU Staffing Services
Recruiting and Staffing Services • 51 - 200 employees
Learn more about ACCU Staffing Servicesexternal

$16/hr

Other

Medical, PTO

Re-posted 13 days ago

Job description

Join Our Team!
Position: Call Center Representative
Location: Newark, DE
Pay Rate: $16/hr
Are you ready to take the next step in your career? We're actively seeking a dynamic and motivated Call Center Representative to join our team in Newark, DE! This is a fantastic opportunity to work with an award-winning organization that values equality, diversity, and family.
Job Description:

  • Responsible for contacting clients to collect on accounts, setting payment arrangements, and ensuring compliance with collection regulations.
Job Responsibilities:
  • Meet department goals by contacting clients and collecting on accounts
  • Set up and follow up on payment arrangements
  • Perform skip tracing and maintain accurate records
  • Manage accounts until resolved or deemed uncollectible
  • Follow all FDCPA regulations and company procedures
Shift/Hours:
  • Must be available for all shifts listed
  • Days: 8:00am - 5:00pm
  • Nights: 12:00pm - 9:00pm at least two nights per week
  • Saturday's up to every other Saturday from 8:00am - 12:00pm
Job Requirements
  • Must be available to attend and complete entire training program.
  • Required to work 40 hours per week.
  • Required to work at least 2 nights per week (until 9:00 pm)
Ready to make a move? Contact us today!
ACCU Wilmington Job Center
1705 Concord Pike
Wilmington, DE 19803
Phone: 302-384-8777
Email: wilmington@accustaffing.com
Why ACCU Staffing? Join an award-winning organization that takes pride in being South Jersey/Philadelphia's top staffing company! As an equal opportunity, family, and women-owned employer, we offer a supportive and inclusive work environment.
Benefits at ACCU Staffing include:
  • Medical insurance
  • Paid time off
  • Referral bonuses
  • Rapid-pay debit card for immediate access to your paycheck!

Don't miss out on this incredible opportunity! Take the first step toward a rewarding career with ACCU Staffing. Apply now and be a part of our success story!

Apply