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Credit Card Call Center Jobs in Delaware (NOW HIRING)

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$12

$23

$32

How much do credit card call center jobs pay per hour?

As of May 28, 2026, the average hourly pay for credit card call center in Delaware is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a Credit Card Call Center job?

A Credit Card Call Center job involves assisting customers with inquiries related to their credit cards, such as account information, payments, transactions, and dispute resolution. Representatives may also help with troubleshooting card issues, fraud prevention, and providing details on products or services. Strong communication and problem-solving skills are essential for handling customer concerns efficiently.

What are the key skills and qualifications needed to thrive in the Credit Card Call Center position, and why are they important?

To excel in a Credit Card Call Center role, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are generally required. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes compliance certifications, such as PCI DSS, are beneficial. Outstanding patience, resilience, and the ability to remain calm under pressure help individuals stand out in this fast-paced environment. These skills and qualities are critical for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction.

What does a typical workday look like for someone working in a Credit Card Call Center?

A typical workday in a Credit Card Call Center involves handling incoming and outgoing calls from customers regarding their credit card accounts, such as billing inquiries, payment processing, fraud investigations, and dispute resolution. You’ll work as part of a team, often in a structured shift environment, where meeting call quality metrics and response times is important. Regular collaboration with supervisors and colleagues is common, especially when addressing complex customer issues or receiving updates on procedures. The fast-paced setting keeps the work dynamic, and there are often opportunities for advancement within customer service or into supervisory roles for those who excel.
More about Credit Card Call Center jobs
What are popular job titles related to Credit Card Call Center jobs in Delaware? For Credit Card Call Center jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Credit Card Call Center jobs in Delaware look for? The top searched job categories for Credit Card Call Center jobs in Delaware are:
Credit Card Call Center jobs near you
Call Center Representative

Call Center Representative

ACCU Staffing Services

Newark, DE • On-site

$16/hr

Full-time

Medical, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Join Our Team!
Position: Call Center Representative
Location: Newark, DE
Pay Rate: $16/hr
Are you ready to take the next step in your career? We're actively seeking a dynamic and motivated Call Center Representative to join our team in Newark, DE! This is a fantastic opportunity to work with an award-winning organization that values equality, diversity, and family.
Job Description:

  • Responsible for contacting clients to collect on accounts, setting payment arrangements, and ensuring compliance with collection regulations.
Job Responsibilities:
  • Meet department goals by contacting clients and collecting on accounts
  • Set up and follow up on payment arrangements
  • Perform skip tracing and maintain accurate records
  • Manage accounts until resolved or deemed uncollectible
  • Follow all FDCPA regulations and company procedures
Shift/Hours:
  • Must be available for all shifts listed
  • Days: 8:00am - 5:00pm
  • Nights: 12:00pm - 9:00pm at least two nights per week
  • Saturday's up to every other Saturday from 8:00am - 12:00pm
Job Requirements
  • Must be available to attend and complete entire training program.
  • Required to work 40 hours per week.
  • Required to work at least 2 nights per week (until 9:00 pm)
Ready to make a move? Contact us today!
ACCU Wilmington Job Center
1705 Concord Pike
Wilmington, DE 19803
Phone: 302-384-8777
Email: wilmington@accustaffing.com
Why ACCU Staffing? Join an award-winning organization that takes pride in being South Jersey/Philadelphia's top staffing company! As an equal opportunity, family, and women-owned employer, we offer a supportive and inclusive work environment.
Benefits at ACCU Staffing include:
  • Medical insurance
  • Paid time off
  • Referral bonuses
  • Rapid-pay debit card for immediate access to your paycheck!

Apply