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Call Reviewer Jobs in Colorado (NOW HIRING)

Plumbing Manager

Denver, CO ยท On-site

$150K/yr

Conduct regular call-by-call reviews with technicians, providing coaching, feedback, and accountability. * Monitor the dispatch board daily to ensure proper scheduling, load balancing, and technician ...

New

Conduct regular call-by-call reviews with technicians, providing coaching, feedback, and accountability. * Monitor the dispatch board daily to ensure proper scheduling, load balancing, and technician ...

New

Medical Review Specialist (MRS) About i3screen: i3screen is a privately held subsidiary of i3logix ... Experience in the drug testing industry and call center environments is highly preferred. Specific ...

Showing results 21-40

Call Reviewer information

See Colorado salary details

$11

$31

$51

How much do call reviewer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for call reviewer in Colorado is $31.42, according to ZipRecruiter salary data. Most workers in this role earn between $23.75 and $38.41 per hour, depending on experience, location, and employer.

What is a call reviewer?

A Call Reviewer listens to recorded phone calls to evaluate their quality, accuracy, and compliance with company policies or regulatory standards. They assess factors like customer service, script adherence, and professionalism. The role helps improve communication, identify training needs, and ensure consistency in customer interactions.

What are the key skills and qualifications needed to thrive as a call reviewer?

To thrive as a Call Reviewer, you need strong attention to detail, analytical listening skills, and familiarity with call center operations, often supported by prior experience in customer service or quality assurance. Knowledge of call recording software, CRM systems, and reporting tools is highly valuable, as well as any relevant quality assurance certifications. Excellent communication, impartiality, and the ability to provide constructive feedback are key soft skills for this position. These skills ensure objective and accurate call evaluations, contributing to continuous improvement and high standards within customer support teams.

What are the typical challenges faced by call reviewers and how can they be managed?

Call Reviewers often encounter challenges such as maintaining objectivity when evaluating a high volume of calls and providing consistent, actionable feedback across diverse team members. Managing potential biases and staying up-to-date with evolving company standards or scripts can require ongoing attention. Successful Call Reviewers address these challenges by relying on clear evaluation criteria, seeking regular training, and engaging in open communication with supervisors and agents. This approach helps them support the continuous development of call center staff while ensuring fairness and adherence to company quality standards.

What are popular job titles related to Call Reviewer jobs in Colorado? For Call Reviewer jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Call Reviewer jobs in Colorado look for? The top searched job categories for Call Reviewer jobs in Colorado are:
What cities in Colorado are hiring for Call Reviewer jobs? Cities in Colorado with the most Call Reviewer job openings:
Infographic showing various Call Reviewer job openings in Colorado as of August 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 100% In-person job distribution, with an average salary of $65,361 per year, or $31.4 per hour.

Member Service Representative (Call Center), Hybrid

Canvas

Lone Tree, CO โ€ข On-site

$19.50 - $23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Job description

There are 3 schedules for this position - candidates need to have availability to work any of the three shifts below:
8am-6pm (or end of call queue) Monday-Friday, Saturday 9am-1pm, 1 day off during week Tuesday-Thursday
7:50am-4:50pm Monday-Friday
8:30am-5:30pm Monday-Friday
Training is fully in-office 8am-5pm Monday-Friday.
We're Canvas Credit Union
We're passionate about transforming financial services. Our members, families, and the communities we call home motivate everything we do. As part of the credit union movement, we believe in providing our members with education, support, and guidance to build strong financial futures.
Canvas "It's About More" Video - YouTube (Click here - or, visit https://www.youtube.com/watch?v=z8WAm_TDRdk )
Why Canvas?
At Canvas, we're dedicated to transforming financial services from the inside out. Our culture is a top priority and second to none. We strive to balance hard work and high achievement with a fun, supportive environment.
At Canvas, there are 5 behaviors we live by each day that will continue to help us be known for our heart and our people:
What's in it for you
That's right. This is about you:
  • Seriously good benefits: Beyond healthcare, dental, and life insurance, we make it so worth your while. Canvas employees get up to a 10% company contribution to their 401k, generous personal time off, and employee discounts on loans (That includes cars and houses!). The starting pay range for this position is $19.50-$23.50 hourly, and final pay rate will be determined based on experience, education, skills, and internal equity factors. Canvas benefits include:
    • Medical/Dental/Vision Insurance
    • Paid Vacation
    • Paid Sick Time
    • Paid Holidays
    • Paid Wellness Day
    • Paid Volunteer Time
    • Flexible Spending Account
    • Health Savings Account
    • World Class 401(k) Plan
    • Tuition Reimbursement
    • Rate Discounts on Qualifying Loans
    • May be eligible for incentives or discretionary bonus based on results
  • This is a career: The Member Service Representative experience is the foundation of a career at Canvas Credit Union. We invest in developing your skills and promote heavily from within. While we hope you stay with us until you retire, Credit Unions across the country collaborate with each other and hire from within.
  • You'll be a financial services guru: You'll be a cooperative finance rock star. We'll arm you with all the knowledge you need on service, financial products, and compliance with financial regulations. This knowledge will prepare you for many, many career opportunities.
  • You help members afford life: At Canvas, you have the opportunity to make a difference. The joy that comes with making a member's day, and maybe helping them buy their first house or go to college, is an indescribably good feeling.

What you'll do
Want to see what it's like to work in Canvas' Communication Center? Click here to check out our Day in the Life video, or visit https://vimeo.com/1011095559/d92d7d3fc2?share=copy
You'll be working in our fast-paced communications center at our corporate headquarters in Lone Tree, CO, and here's what we expect of you:
  • LEARN about our members and hear them and understand their situations.
  • EDUCATE our members on the ways we can help them afford life.
  • PROVIDE meaningful, careful, focused and ethical product solutions.
  • PROCESS transactions like transfers and payments with courtesy and consummate professionalism.
  • PERFORM advanced transactions like IRAs, CDs, open accounts, wire transfers, and calmly handle disputes.
  • GROW with us by immersing in financial industry trends, products, services and technological advances.
  • SHARE your knowledge on effective practices, competitive intelligence, and business opportunities.
  • STAND shoulder-to-shoulder with our members and your teammates over our peaks and valleys.

Who You Are
Here's who you are...or who you think you are, or who you really want to be:
  • You are AUTHENTIC and passionate about helping others.
  • You ENJOY LEARNING and want a career...not just a paycheck.
  • You UNDERSTAND FINANCIAL PRODUCTS and services, much like a Relationship Banker or Personal Banker.
  • You're COMFORTABLE AND CONFIDENT recommending and processing financial products like loans.
  • You've won SERVICE EXCELLENCE awards and earned high fives and fist bumps for your awesomeness.
  • You hold an informal or formal LEADERSHIP position at your current workplace.
  • You EMBRACE CHANGE and seek new ways to serve our members and the community.
  • You WORK WELL WITH OTHERS, even when things don't go as planned.
  • You are INNOVATIVE and thrive on challenges.
  • You BELIEVE you can change the world for people and are making it happen!
  • Multi-lingual capabilities to include Spanish is a plus!

We know you might not have every qualification we've listed. Passion and potential matter here. If you know you're right for the position, let us know. We're good at spotting talent. Canvas conducts pre-employment background reviews (components include criminal, employment, address, social security number, motor vehicle record, sex offender, and global sanctions).
For Current Canvas Employees: To be considered, you must be meeting performance expectations, consistently demonstrating HEART behaviors, and must submit an up-to-date resume or update your Work History profile with your current responsibilities and accomplishments.
Other Important Information
You'll be asked to work a flexible schedule Monday thru Saturday - 40 hours per week. You'll use standard office equipment such as computers, phones, printers, copiers, fax machines, and filing cabinets. The position also requires manual dexterity, the ability to lift files, and flex paperclips. You may be required to bend, stoop, or stand on one leg while multiplying fractions and compounding daily, variable interest in your head. Just kidding - nobody can do that on one leg. Please note, this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required for this job. Duties, responsibilities, hybrid or remote work arrangements, and activities may change at any time.
Applications for this position will be accepted through August 14, 2026. For consideration, applications must be received by 11:59 PM MST on August 14, 2026.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.