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Call Reviewer Jobs in Colorado (NOW HIRING)

Ameritech Windows

Call Center - Inside Sales

Denver, CO · On-site

$35 - $50/hr

Following a structured daily call schedule * Tracking your performance and pushing to exceed goals ... Automatic performance review after 30 days * Clear expectations and clear advancement path * Paid ...

Denver Health

CT Technologist (NO CALL!)

Denver, CO · On-site

$35.10 - $52.65/hr

We are recruiting for a mission-driven CT Technologist (NO CALL!) to join our team! We're with you ... Reviews patient history and exam orders for accuracy and independently resolves routine ...

SugarAI

Manager, Sales Development

Denver, CO · On-site

Conduct regular 1:1s, performance reviews, call coaching, pipeline reviews, and career development conversations. * Recruit, onboard, and retain top Sales Development talent while building a strong ...

Crisp Recruit

Intake Operations Manager

Denver, CO

Develop a robust call review system and enforce adherence to intake protocols. Create documented SOPs for standardized workflows. * Technology & System Integration: Oversee intake tracking transition ...

Upstream Functional Medicine

Be Seen First

Patient / Client Enrollment Coordinator

Colorado Springs, CO · On-site

$55K - $59K/yr

You can take honest feedback from call reviews and show up differently on the next one. * You can support someone who is sick, frustrated, or skeptical and stay grounded. * You are energized to be on ...

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Call Reviewer information

See Colorado salary details

$11

$31

$51

How much do call reviewer jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for call reviewer in Colorado is $31.42, according to ZipRecruiter salary data. Most workers in this role earn between $23.75 and $38.41 per hour, depending on experience, location, and employer.

What is a call reviewer?

A Call Reviewer listens to recorded phone calls to evaluate their quality, accuracy, and compliance with company policies or regulatory standards. They assess factors like customer service, script adherence, and professionalism. The role helps improve communication, identify training needs, and ensure consistency in customer interactions.

What are the key skills and qualifications needed to thrive as a call reviewer?

To thrive as a Call Reviewer, you need strong attention to detail, analytical listening skills, and familiarity with call center operations, often supported by prior experience in customer service or quality assurance. Knowledge of call recording software, CRM systems, and reporting tools is highly valuable, as well as any relevant quality assurance certifications. Excellent communication, impartiality, and the ability to provide constructive feedback are key soft skills for this position. These skills ensure objective and accurate call evaluations, contributing to continuous improvement and high standards within customer support teams.

What are the typical challenges faced by call reviewers and how can they be managed?

Call Reviewers often encounter challenges such as maintaining objectivity when evaluating a high volume of calls and providing consistent, actionable feedback across diverse team members. Managing potential biases and staying up-to-date with evolving company standards or scripts can require ongoing attention. Successful Call Reviewers address these challenges by relying on clear evaluation criteria, seeking regular training, and engaging in open communication with supervisors and agents. This approach helps them support the continuous development of call center staff while ensuring fairness and adherence to company quality standards.

What are popular job titles related to Call Reviewer jobs in Colorado? For Call Reviewer jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Call Reviewer jobs in Colorado look for? The top searched job categories for Call Reviewer jobs in Colorado are:
What cities in Colorado are hiring for Call Reviewer jobs? Cities in Colorado with the most Call Reviewer job openings:
Call Reviewer jobs near you
Infographic showing various Call Reviewer job openings in Colorado as of August 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 100% In-person job distribution, with an average salary of $65,361 per year, or $31.4 per hour.

Sales Enablement & Performance Coach

Jetson Home

Centennial, CO • On-site

Full-time

Medical, Dental, Vision, Life

Re-posted 15 days ago

Job description

About Jetson
Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better.
Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company - making clean energy simple, transparent, and affordable.
We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.
The Opportunity
Jetson is redefining home electrification and services through technology, data, and automation. We're a fast-growing, tech-forward company building smarter systems to deliver a better customer experience at scale.
We're looking for a Sales Enablement & Performance Coach to build the capability behind our sales team's performance. Our reps are motivated and our lead flow is strong - what we need now is someone who can turn that raw potential into consistent, repeatable results. You'll design the systems, deliver the training, and work alongside managers to develop every rep on the team.
You'll own how we onboard new hires, what skills we develop, and how we coach toward higher conversion. You'll also help our managers become better coaches themselves.
If you've sold home services or HVAC in a high-volume inside sales environment, you already understand the stakes of every call. Now you get to use that experience to multiply results across an entire team.
What You Will Do:
  • The Sales Enablement & Performance Coach is responsible for building and continuously improving the skills, knowledge, and performance of our inside sales team.
  • Designing and delivering training programs, onboarding new reps effectively, and providing ongoing coaching that drives measurable improvement in conversion rates and customer experience.
  • Develop and maintain the sales playbook covering talk tracks, objection handling, pricing conversations, and closing techniques tailored to home services sales.
  • Build and manage a content library of job aids, call guides, competitive positioning, and product knowledge resources accessible to all reps.
  • Identify gaps in the sales process and partner with leadership to implement solutions that improve conversion per call.
  • Analyze call recordings, CRM data, and sales metrics to surface coaching opportunities and track progrem
  • Partner with sales and RevOps leadership to identify and help implement technology to accelerate the enablement and performance of every rep, including AI tools and insights.
  • Design and continuously refine a structured onboarding program that gets new reps to full productivity quickly.
  • Deliver onboarding training sessions covering product knowledge, systems and tools, and selling skills.
  • Partner with sales managers to ensure a consistent ramp experience and clear milestone checkpoints for new hires.
  • Maintain onboarding documentation and update materials as products, pricing, or processes change or new technologies are introduced.
  • Design and facilitate ongoing training programs - including group sessions, workshops, and self-paced modules - focused on skills development and sales technique.
  • Translate call data, performance trends, and manager feedback into targeted training interventions.
  • Stay current on inside sales best practices, home services trends, and HVAC-specific sales dynamics to keep training content relevant.
  • Track training completion, engagement, and outcomes; report results to leadership regularly
  • Review recorded calls to provide structured, behavioral feedback to reps in partnership with their managers.
  • Support sales managers in developing their own coaching capabilities - including how to run effective 1:1s, deliver feedback, and use data to guide development conversations.
  • Facilitate group call review, role playing and team calibration sessions to build shared standards across the team.
  • Act as a resource and thought partner for managers when working through rep performance challenges.
What You Bring:
  • 3+ years of experience in sales training, sales enablement, or a similar L&D role focused on sales teams.
  • Demonstrated experience in an inside sales environment - ideally home services, field services, or a high-volume inbound/outbound model.
  • Strong facilitation and presentation skills; able to engage and hold the attention of experienced salespeople.
  • Proficiency in analyzing sales data and call recordings to identify coaching opportunities.
  • Track record of designing training programs that produce measurable improvement in performance.
  • Strong interpersonal skills; able to build trust and credibility with both frontline reps and sales leaders.
  • Prior experience selling HVAC or similar home services. (preferred)
  • Familiarity with CRM platforms (HubSpot) and call recording tools (Gong). (preferred)
  • Experience coaching or managing salespeople directly before transitioning into an enablement role. (preferred)

Job Type:Full-time, Permanent
Pay: $85,000 - $95,000 per annum
Benefits:
Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson
Extended Health Care
Disability Insurance
Education Support
Parental Leave Top Up
Work Location: In person - Centennial,CO
Do you feel like you don't have everything that's listed above but can still do the job? If you have the core skills and experience that we're looking for and are willing to use your talent to learn the rest, we encourage you to apply!
U.S. Roles Jetson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender identity. If you require accommodation during the recruitment process, please contact us.
Canada Roles Jetson is an equal opportunity employer committed to inclusive hiring. We do not discriminate on any ground protected under applicable human rights legislation. If you require accommodation at any stage of the recruitment process, please contact us.

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