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Call Manager Jobs in Virginia (NOW HIRING)

ncmec

$15 - $18.75/hr

Works under the general supervision of the Manager, Call Center. SUPERVISION EXERCISED : None RESPONSIBILITY FOR PUBLIC CONTACT : Daily contact requiring courtesy, discretion, and sound judgment.

Virginia Heart

Call Center Representative

Fairfax, VA · On-site

$19 - $23/hr

The Patient Services Specialist Office Scheduler works within our Patient Services Center (Call ... Knowledge of, and prior experience in Medical or Managed Care industry is preferred * Must possess ...

Mr. Rogers Windows

Call Center Agent

Chesapeake, VA · On-site

$17/hr

Are you energetic, personable, and driven to succeed? We're looking for ambitious team members with experience managing outbound and inbound calls to join our in-office call center. This is not a ...

Andersen

Call Center Agent

Chesapeake, VA · On-site

$17/hr

Are you energetic, personable, and driven to succeed? We're looking for ambitious team members with experience managing outbound and inbound calls to join our in-office call center. This is not a ...

Massanutten

Call Center Agent

Mcgaheysville, VA · On-site

$12.77/hr

Massanutten Resort Job Summary The Call Center Agent position serves as the primary point of ... Other duties as assigned by management Applications accepted until 2:00 PM on Monday, September 21.

Massanutten

Call Center Agent

VA · On-site

$12.77/hr

Massanutten Resort Job Summary The Call Center Agent position serves as the primary point of ... Other duties as assigned by management Applications accepted until 2:00 PM on Monday, September 21.

Virginia Heart

Call Center Representative

Falls Church, VA · On-site

$19 - $23/hr

The Patient Services Specialist Office Scheduler works within our Patient Services Center (Call ... Knowledge of, and prior experience in Medical or Managed Care industry is preferred * Must possess ...

The Building People

Site Manager/QCM

Alexandria, VA · On-site

... call management across multiple secure facilities. The Site Manager is responsible for ensuring contract compliance, maintaining operational readiness, supporting continuity of operations, and ...

The Building People

Site Manager/QCM

Alexandria, VA · On-site

... call management across multiple secure facilities. The Site Manager is responsible for ensuring contract compliance, maintaining operational readiness, supporting continuity of operations, and ...

esr

Call Center Team Leader

Richmond, VA · On-site

Run reports as requested by Management * Maintains confidentiality and adherence to all HIPAA requirements * Work with Call Center Manager to identify day-to-day call center needs and help establish ...

esr

Call Center Team Leader

Richmond, VA · On-site

Run reports as requested by Management * Maintains confidentiality and adherence to all HIPAA requirements * Work with Call Center Manager to identify day-to-day call center needs and help establish ...

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Showing results 41-60

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Call Manager information

See Virginia salary details

$29.2K

$63.3K

$108.6K

How much do call manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for call manager in Virginia is $63,286.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $74,400.00 per year, depending on experience, location, and employer.

What is a call manager?

Call Managers are professionals or systems responsible for handling, routing, and managing telephone calls within an organization. In many cases, 'Call Manager' refers to software or hardware solutions, like Cisco Unified Communications Manager, that provide call processing services for voice over IP (VoIP) networks. These systems ensure that incoming and outgoing calls are efficiently directed, recorded, and managed according to company policies. Call Managers help maintain communication flow, improve customer service, and support the telecommunication needs of a business.

What are the key skills and qualifications needed to thrive as a call manager, and why are they important?

To thrive as a Call Manager, you need strong leadership abilities, call center operations knowledge, and experience in workforce management, often backed by a bachelor's degree or relevant certifications. Familiarity with call center software (such as CRM systems and ACD platforms), data analytics tools, and quality monitoring systems is typically required. Excellent communication, problem-solving, and team motivation skills help you manage staff performance and resolve escalated customer issues. These skills and qualities are essential to ensure efficient call center operations, high customer satisfaction, and achievement of organizational goals.

How does a call manager typically collaborate with other departments to improve customer service?

A Call Manager often works closely with teams such as customer support, IT, and quality assurance to streamline communication processes and resolve customer issues efficiently. They may coordinate regular meetings with these departments to discuss call trends, share feedback, and implement process improvements. By fostering interdepartmental collaboration, Call Managers help ensure that customers receive consistent and accurate information, while also identifying opportunities for training and technology enhancements.

How does a call manager work?

A call manager is a system or software used in telecommunications to control and route incoming and outgoing calls within an organization. It manages call flow, handles call features like forwarding and conferencing, and often integrates with VoIP or traditional phone networks, requiring knowledge of network protocols and sometimes certifications in telecommunication systems.

What are popular job titles related to Call Manager jobs in Virginia?

For Call Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Call Manager jobs in Virginia look for?

The top searched job categories for Call Manager jobs in Virginia are:

What cities in Virginia are hiring for Call Manager jobs?

Cities in Virginia with the most Call Manager job openings:

Call Manager jobs near you
Infographic showing various Call Manager job openings in Virginia as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $63,286 per year, or $30.4 per hour.

Sr. Technologist with Security Clearance

Belcan, LLC

Springfield, VA • On-site

$90K - $105K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Job Summary: A Sr. Technologist job in Springfield, VA is currently available through Belcan at one of our key Federal Civilian clients. To be considered for this role, you will have an associate degree and 6 years of relevant experience. Job Duties: * Perform visual and operational inspections of office equipment to include bench testing, the use of Digital Imaging tools, using approved test procedures that are in accordance with OEM and current U.S. Government specifications.
* Communicate technical information effectively orally and in writing. * Research statistical, narrative, and electronic information and draw conclusions. * Work cooperatively with other staff, think conceptually, observe and evaluate trends, analyze data, and draw conclusions. * Disassembly to the printed circuit board level and inspection, reassembly, and installation of modifications as required, and final operational testing.
* Perform non-destructive testing, inspection, diagnosis, and mitigate technical security vulnerabilities of IT hardware to include, Workstations, Printers, Network components, VTC's and Telephony equipment. * Provide overseas field engineering service to include maintenance and final disposition to IT hardware. Required Qualifications: * Top Secret Clearance with ability to obtain and maintain Sensitive Compartmentalized Information Access. * Strong Microsoft Office skills. * 6 years of related experience. * Ability to read and apply schematics and technical manuals. * Ability to occasionally lift and/or move up to 50 pounds. Preferred Qualifications & Skills: * Strong Networking and Call Manager experience a plus. * Military and/or Intelligence Community experience in a relevant technical field of Electrical Engineering Technology or related field is preferred. Compensation: We provide a competitive pay and benefits package. This position is offering a salary range of $90,000 - $105,000. Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. www.belcan.com Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. #INDBGS
Belcan logo

About Belcan

Sourced by ZipRecruiter

Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract/temporary, temp-to-hire, and direct assignments in the engineering, IT, and professional fields. We are the employer of choice for thousands worldwide. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Cincinnati, OH, US

Year founded

1958

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