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Call Manager Jobs in Virginia (NOW HIRING)

WizeHire, Inc

Call Center Manager

Chantilly, VA · On-site

$180 - $200/hr

We are one of the fastest-growing real estate organizations in the country and are seeking an experienced Call Center Manager to lead the day-to-day operations of a high-volume sales call center.

F.H. Furr

Call Center Manager (On-Site)

Manassas, VA

$70K - $100K/yr

Call Center Manager (Onsite - Manassas, VA)Position Summary F.H. Furr is seeking an experienced Call Center Manager to lead and develop a team of customer service and booking agents at our ...

F.H. Furr

Call Center Manager (On-Site)

Manassas, VA · On-site

$70K - $100K/yr

Overview Call Center Manager (Onsite - Manassas, VA) Position Summary F.H. Furr is seeking an experienced Call Center Manager to lead and develop a team of customer service and booking agents at our ...

F.H. Furr

Call Center Manager (On-Site)

Manassas, VA · On-site

$100K/yr

Overview Call Center Manager (Onsite - Manassas, VA)Position Summary F.H. Furr is seeking an experienced Call Center Manager to lead and develop a team of customer service and booking agents at our ...

Priority Ondemand

Call Taker

Fredericksburg, VA · On-site

Call Taker Fredericksburg, VA 22406 Overview Position Type Lifecare Medical Transports Category ... managers, support staff, receiving healthcare facilities and other agencies via radio, data link ...

Priority OnDemand

Call Taker

Fredericksburg, VA · On-site

Call Taker answers incoming phone calls for service per Emergency Medical Dispatch and company ... managers, support staff, receiving healthcare facilities and other agencies via radio, data link ...

PRIORITY ONDEMAND

Call Taker

Fredericksburg, VA

Call Taker answers incoming phone calls for service per Emergency Medical Dispatch and company ... managers, support staff, receiving healthcare facilities and other agencies via radio, data link ...

PRIORITY ONDEMAND

Call Taker

Fredericksburg, VA · On-site

Call Taker Fredericksburg, VA 22406 Overview Position Type Lifecare Medical Transports Category ... managers, support staff, receiving healthcare facilities and other agencies via radio, data link ...

Priority OnDemand

Call Taker

Fredericksburg, VA · On-site

Call Taker answers incoming phone calls for service per Emergency Medical Dispatch and company ... managers, support staff, receiving healthcare facilities and other agencies via radio, data link ...

Red Gate Group

Call Order Lead

Arlington, VA · On-site

That means setting expectations, managing and developing the team, conducting performance ... You will own the call order's recurring deliverables to the customer, including weekly activity ...

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Showing results 21-40

All JobsCall JobsCall Manager JobsCall Manager Jobs in Virginia

Call Manager information

See Virginia salary details

$29.2K

$63.3K

$108.6K

How much do call manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for call manager in Virginia is $63,286.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $74,400.00 per year, depending on experience, location, and employer.

What is a call manager?

Call Managers are professionals or systems responsible for handling, routing, and managing telephone calls within an organization. In many cases, 'Call Manager' refers to software or hardware solutions, like Cisco Unified Communications Manager, that provide call processing services for voice over IP (VoIP) networks. These systems ensure that incoming and outgoing calls are efficiently directed, recorded, and managed according to company policies. Call Managers help maintain communication flow, improve customer service, and support the telecommunication needs of a business.

What are the key skills and qualifications needed to thrive as a call manager, and why are they important?

To thrive as a Call Manager, you need strong leadership abilities, call center operations knowledge, and experience in workforce management, often backed by a bachelor's degree or relevant certifications. Familiarity with call center software (such as CRM systems and ACD platforms), data analytics tools, and quality monitoring systems is typically required. Excellent communication, problem-solving, and team motivation skills help you manage staff performance and resolve escalated customer issues. These skills and qualities are essential to ensure efficient call center operations, high customer satisfaction, and achievement of organizational goals.

How does a call manager typically collaborate with other departments to improve customer service?

A Call Manager often works closely with teams such as customer support, IT, and quality assurance to streamline communication processes and resolve customer issues efficiently. They may coordinate regular meetings with these departments to discuss call trends, share feedback, and implement process improvements. By fostering interdepartmental collaboration, Call Managers help ensure that customers receive consistent and accurate information, while also identifying opportunities for training and technology enhancements.

How does a call manager work?

A call manager is a system or software used in telecommunications to control and route incoming and outgoing calls within an organization. It manages call flow, handles call features like forwarding and conferencing, and often integrates with VoIP or traditional phone networks, requiring knowledge of network protocols and sometimes certifications in telecommunication systems.

What are popular job titles related to Call Manager jobs in Virginia?

For Call Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Call Manager jobs in Virginia look for?

The top searched job categories for Call Manager jobs in Virginia are:

What cities in Virginia are hiring for Call Manager jobs?

Cities in Virginia with the most Call Manager job openings:

Call Manager jobs near you
Infographic showing various Call Manager job openings in Virginia as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $63,286 per year, or $30.4 per hour.

Call Center Manager

WizeHire, Inc

Chantilly, VA • On-site

$180 - $200/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Are you a sales-driven leader who knows how to keep a team focused, energized, and performing at a high level?

We are one of the fastest-growing real estate organizations in the country and are seeking an experienced Call Center Manager to lead the day-to-day operations of a high-volume sales call center. This role is responsible for turning activity into results: keeping agents on pace, monitoring performance, improving conversion, and making sure the team consistently executes against its goals.

This is not a role for someone who simply watches the numbers. It’s for a hands-on leader who knows how to drive accountability, solve performance issues, and create an environment where sales professionals are motivated to perform.

What You'll Get:

  • Base Salary: $180,000-$200,000

  • Medical, Dental & Vision Insurance

  • 401(k) with Company Match

  • Profit Sharing

  • Paid Time Off

  • Long-term Career Growth Opportunities

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