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Call Listener Jobs in Springfield, OR (NOW HIRING)

Charlie Health

Territory Manager (OR, Eugene)

Eugene, OR · Hybrid

$65K - $80K/yr

Strong interpersonal, relationship-building and listening skills, with a natural, consultative ... Please do not call our public clinical admissions line in regard to this or any other job posting.

Charlie Health

Territory Manager (OR, Eugene)

Eugene, OR · Hybrid

$65K - $80K/yr

... via conference call * Synthesize and share market feedback from partners, patients, and ... Strong interpersonal, relationship-building and listening skills, with a natural, consultative ...

Ryder

Truck Driver CDL A Hourly

Eugene, OR · On-site

$120K/yr

Monday - Friday - Must be Flexible Call or text "Portland" to Erin at 904-541-8944 Apply Here with ... Join a team that listens, backs you up and helps you grow. Ryder is a community of proud women and ...

Lowe's

Full Time - CDL Delivery Driver

Eugene, OR · On-site

... • Listens to and responds knowledgeably and promptly to customer and employee questions by ... call the customer In-stock • Plans delivery activities, prints loading tickets, and delivers ...

Ryder System

Truck Driver CDL A Regional

Springfield, OR · On-site

$1.5K/wk

Call Gloria or text "Springfield" to 904-541-8572 to speak with your recruiter today. Choosing a ... Join a team that listens, backs you up and helps you grow. Ryder is a community of proud women and ...

Essilor

LensCrafters - EyeCare Advisor

Eugene, OR

Strong communicator and listener * Problem solving ability * Familiarity with cash register ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...

Ryder

Truck Driver CDL A Regional

Springfield, OR · On-site

$1.5K/wk

Call Gloria or text "Springfield" to 904-541-8572 to speak with your recruiter today. Choosing a ... Join a team that listens, backs you up and helps you grow. Ryder is a community of proud women and ...

Ryder

Truck Driver CDL A Regional

Springfield, OR · On-site

$1.5K/wk

Call Gloria or text "Springfield" to 904-541-8572 to speak with your recruiter today. Choosing a ... Join a team that listens, backs you up and helps you grow. Ryder is a community of proud women and ...

Puget Collision

Customer Service Rep

Eugene, OR · On-site

$16.25 - $22/hr

The CSR must be able to secure the customer by being an empathetic listener with the ability to ... Capture the business for customers who walk through the door or call for an estimate by ...

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Showing results 21-40

All JobsCall Listener JobsCall Listener Jobs in Springfield, OR

Call Listener information

See Springfield, OR salary details

$11

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$25

How much do call listener jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for call listener in Springfield, OR is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.90 per hour, depending on experience, location, and employer.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.
What are popular job titles related to Call Listener jobs in Springfield, OR? For Call Listener jobs in Springfield, OR, the most frequently searched job titles are:
What job categories do people searching Call Listener jobs in Springfield, OR look for? The top searched job categories for Call Listener jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Call Listener jobs? Cities near Springfield, OR with the most Call Listener job openings:
Call Listener jobs near you

Territory Manager (OR, Eugene)

Charlie Health Outreach

Eugene, OR • On-site

$65K - $80K/yr

Full-time

Re-posted 8 days ago

Job description

Why Charlie Health?
Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.
Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you.
About the Role
Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our Outreach team members are the lifeblood of our business; they know our product, partners, and patients better than anyone. In this role, you'll be joining a team of passionate professionals who are dedicated wholeheartedly to our mission.
You'll build relationships with clinical partners in your local community and provide much-needed resources to thousands of people struggling with their mental health. You'll be a champion of Charlie Health and ensure that every possible patient, parent, and provider can access our programs. While this work can be challenging, we set the bar high knowing that every decision we make directly impacts our communities.
In your role, you'll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers, with room for everyone to excel and grow in their careers. You'll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.
At Charlie Health, we believe in leading with our "why" and connecting with our purpose every day. Join us to find not only a career but a calling.
Responsibilities
  • Develop and operationalize GTM strategy for efficient new market penetration
  • Create, build, and manage relationships with referral sources across priority markets
  • Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
  • Design strategies to better support and engage referral partners across different channels
  • Deepen Charlie Health's penetration across existing partnerships
  • Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
  • Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
  • Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals
Requirements
  • Must be based in Eugene, OR
  • Must be fluent in English
  • You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
  • Experience working with or selling to healthcare organizations a plus
  • Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners
  • Ability to energize, advise & persuade senior corporate personnel
  • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
  • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
  • Experience with Microsoft Office, Salesforce & Zoom is a plus
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.
Additional Information
The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers an uncapped performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID
Our Values
  • Connection: Care deeply & inspire hope.
  • Congruence: Stay curious & heed the evidence.
  • Commitment: Act with urgency & don't give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service.
By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

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