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Call Listener Jobs in Salem, OR (NOW HIRING)

PLACE

Real Estate Agent

Salem, OR · On-site

$60K - $100K/yr

Commit to weekly group coaching session, weekly trainings and Partner Call * Consult with sellers ... You are excellent at building rapport, listening to the needs of others and identifying solutions.

Wright Tree Service

Journeyman Apprentice

Albany, OR · On-site

If you are interested in applying for this position, you must first call the union hall at the ... Strong customer service and communication skills focused on rapport-building, listening ...

Wright Tree Service

Journeyman

Stayton, OR · On-site

$29 - $39.75/hr

If you are interested in applying for this position, you must first call the union hall at the ... Strong customer service and communication skills focused on rapport-building, listening ...

Wright Tree Service

Journeyman

Stayton, OR

$29 - $39.75/hr

If you are interested in applying for this position, you must first call the union hall at the ... Strong customer service and communication skills focused on rapport-building, listening ...

Evergreen Plumbing

Journeyman Plumber

Salem, OR

$75K/yr

Must be willing to follow our service call system that requires technicians to inspect, diagnose ... Effective verbal, listening, and communications skills Personal Attributes: * Honest and ...

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Showing results 21-40

All JobsCall Listener JobsCall Listener Jobs in Salem, OR

Call Listener information

See Salem, OR salary details

$10

$18

$25

How much do call listener jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for call listener in Salem, OR is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.33 per hour, depending on experience, location, and employer.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What are popular job titles related to Call Listener jobs in Salem, OR?

For Call Listener jobs in Salem, OR, the most frequently searched job titles are:

What job categories do people searching Call Listener jobs in Salem, OR look for?

The top searched job categories for Call Listener jobs in Salem, OR are:

What cities near Salem, OR are hiring for Call Listener jobs?

Cities near Salem, OR with the most Call Listener job openings:

Call Listener jobs near you

Real Estate Agent

PLACE

Salem, OR • On-site

$60K - $100K/yr

Contractor

Medical

Re-posted 28 days ago

Job description

Summary
Join an exclusive community representing the top 20% of real estate professionals across North America and elevate your career as a Real Estate Agent to unprecedented levels.
We offer a proven, all-encompassing system that includes strategic business tools, cutting-edge technology, vital resources, personalized coaching, targeted training, and structured accountability-all crafted to drive your success. The only requirements are your passion and dedication.
Beyond endless opportunities for career growth, you'll enjoy benefits like revenue sharing, health insurance, profit sharing, vesting plans, and unique investment opportunities. Become part of our team and unleash your full potential!
Responsibilities
  • Graduate from PLACE Launch
  • Execute PLACE lead generations systems weekly
  • Consult with buyers, convert with signed buyer agreements and identify homes
  • Negotiate offers on behalf of your sellers and buyers
  • Track tasks and activities in PLACE Technology
  • Conduct two open houses weekly
  • Convert prospecting and lead generation activities to appointments
  • Participate in daily script practice per team standards
  • Participate in team activities per team standards
  • Commit to weekly group coaching session, weekly trainings and Partner Call
  • Consult with sellers, convert to listings and market home
  • Demonstrate expertise on pricing strategies, staging and other listing related services
Qualifications
You are an intrinsically motivated sales professional with a competitive spirit. You are excellent at building rapport, listening to the needs of others and identifying solutions. Prospecting and lead generation are your strength zones. Overcoming objections comes naturally. You are a strong communicator and committed to service.
  • Team player
  • Licensed real estate professional
  • 3+ years' of real estate sales experience
  • Strong written and verbal communication skills
  • Learning based, growth-minded
  • Organized
  • Willingness to learn scripts and dialogues
  • Excellent time management skills
About-our-team
The McLeod Group Network, at Keller Williams Realty, powered by PLACE, is among the top real estate teams in the Willamette Valley. Led by Amy McLeod, who brings over 30 years of experience, MGN strives to provide a professional real estate experience for our clients that we would want for our own families - while also striving to bring the dream of homeownership to all who cross our path.
We are looking for like-minded agents who have values that are in line with our company's core values of GROWTH (Grit, Results, Only Leaders, Wealth, Teamwork, & Humility).

Apply