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Part Time Virtual Call Center Jobs in Salem, OR (NOW HIRING)

Lap of Love

Part-Time House Call Veterinarian

Salem, OR · On-site

$45K/yr

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Salem, OR area ...

Lap of Love

Part-Time House Call Veterinarian

Keizer, OR · On-site

$45K/yr

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Salem, OR area ...

Lap of Love

Part-Time House Call Veterinarian

Dallas, OR · On-site

$45K/yr

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Salem, OR area ...

Lap of Love

Part-Time House Call Veterinarian

Salem, OR · On-site

$45K/yr

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Salem, OR area ...

Lap of Love

Part-Time House Call Veterinarian

Albany, OR · On-site

$45K/yr

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Salem, OR area ...

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All JobsCall Center JobsPart Time Virtual Call Center JobsPart Time Virtual Call Center Jobs in Salem, OR

Part Time Virtual Call Center information

What is a part time virtual call center?

Part time virtual call center jobs involve handling customer service, sales, or support calls remotely from your own location, rather than at a physical call center. These roles typically require you to answer phone calls, respond to customer inquiries, and sometimes handle chat or email communications. Working part time means you have a set number of hours per week, often with flexible scheduling options. All you usually need is a reliable internet connection, a computer, and good communication skills. Virtual call center jobs are popular for those seeking work-from-home opportunities and flexible hours.

What skills and qualifications are needed to thrive as a part time virtual call center representative?

To thrive as a Part Time Virtual Call Center Representative, you need strong communication skills, active listening, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and teleconferencing tools is typically required. Exceptional patience, problem-solving abilities, and time management help you stand out in this remote role. These skills ensure efficient service, customer satisfaction, and effective handling of diverse inquiries while working remotely.

What are common challenges faced by part time virtual call center agents, and how can they be managed?

Part-time virtual call center agents often face challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and handling high call volumes during peak hours. To address these challenges, it's helpful to set up a dedicated, quiet workspace, establish a consistent schedule, and use productivity tools to stay organized. Frequent communication with supervisors and team members through chat or video meetings also helps maintain a sense of connection and support.

What is the difference between Part Time Virtual Call Center vs Customer Service Representative?

AspectPart Time Virtual Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Required CredentialsBasic computer skills, headset, sometimes prior call center experienceHigh school diploma, communication skills
Employer & Industry UsageCall centers, customer support companiesRetail, telecom, service industries
Work HoursPart-time, flexible schedulingVaries, often full-time or part-time shifts

Both roles involve assisting customers via phone or online, but Part Time Virtual Call Center positions are typically remote, flexible, and focus on call center tasks, while Customer Service Representatives may work in-office or remotely, handling broader customer support duties. The roles often overlap in skills and industry usage, but the virtual call center role emphasizes remote, part-time work with specific call handling responsibilities.

What are popular job titles related to Part Time Virtual Call Center jobs in Salem, OR?

For Part Time Virtual Call Center jobs in Salem, OR, the most frequently searched job titles are:

What job categories do people searching Part Time Virtual Call Center jobs in Salem, OR look for?

The top searched job categories for Part Time Virtual Call Center jobs in Salem, OR are:

What cities near Salem, OR are hiring for Part Time Virtual Call Center jobs?

Cities near Salem, OR with the most Part Time Virtual Call Center job openings:

Part Time Virtual Call Center jobs near you
Infographic showing various Part Time Virtual Call Center job openings in Salem, OR as of August 2026, with employment types broken down into 100% Part Time. Highlights an 91% In-person, and 9% Remote job distribution.

Part-Time Contact Center Specialist or Officer

Marion & Polk Schools Credit Union

Salem, OR • On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Job Type
Part-time
Description
Maps Credit Union seeks a Part-Time Contact Center Specialist or Officer to provide exceptional service and information to members regarding Credit Union products or services, member transactions, and account inquiries. (The following represents the Contact Center Specialist job description. Note that the Contact Center Officer position will entail additional responsibilities.)
Key Responsibilities include:
  1. In a call center environment , provide service to personal or business members by providing counseling or performing maintenance on the following types of accounts or services: savings, checking, certificate and loan accounts, online banking, debit cards, direct deposit, and automatic transfers. Provide information on current promotions.
  2. Assist in transactions and inquiries on accounts via member-initiated phone calls with efficiency and accuracy. Answer member questions and solve problems regarding accounts and statements.
  3. Further enhance member relationships by assessing member needs and recommending additional products and services. Explain features and advantages of accounts or services to promote sales.
  4. Assist members by opening and maintaining IRA accounts. Process IRA deposits and withdrawals within established guidelines and regulations.
  5. Interview loan applications by telephone, gathering required information for credit applications. Explain loan options, rates, terms, and collateral requirements. Provide general and specific loan-related information, payoff figures and bluebook values to members.
  6. Perform basic customer service functions with regard to wireless services, including but not limited to: Billing account changes, provisioning new customers on the network, diagnosing service issues, billing questions and disputes. Assist Financial Service Officers as necessary in performing the same duties.
  7. Provide loan information and conduct loan interviews with potential applications to analyze loan needs. Explain loan options, rates, and terms.
  8. Maintain confidentiality and protect credit union operations by keeping member and/or credit union information secure at all times.
  9. Maintain credit union workflow by cooperating with co-workers and providing necessary information to the appropriate people.
  10. Enhance job performance by applying up-to-date professional and technical knowledge gained by attending training sessions and reviewing professional publications.
  11. Participate in committee and team projects outside the branch as assigned by the direct manager.
  12. Continuously strive to meet organizational objectives through personal and department goals.
  13. Maintain operations by staying informed of and following policies and procedures; report needed changes.
  14. Follow regulatory and policy compliance requirements, which include those efforts in compliance with Bank Secrecy Act (BSA), Office of Foreign Asset Control (OFAC) and Anti-Money Laundering (AML) Regulations, Identity Theft Red Flags and other compliance-related policies.

Requirements
Knowledge, Skills & Abilities:
  • Excellent written and oral communication skills. Ability to communicate effectively and project a professional image when giving and taking information in writing, in person, over the phone, and via computer or other electronic means.
  • Ability to effectively establish rapport, present information, and respond to questions from managers, members, and the general public. Skill and ability to meet people and listen.
  • Ability to take initiative and prioritize tasks; good time management, problem-prevention, and problem-solving skills.
  • Accurate typing/keyboarding skills; basic computer skills, including the use of word processing software applications and e-mail.
  • Strong organizational skills.
  • Ability to remain flexible in order to adapt to changes in the work environment.
  • Ability to cross-sell Credit Union services effectively and accurately.
  • Ability to work accurately with close attention to detail.
  • Ability to maintain the confidentiality of sensitive information.
  • Ability to work with co-workers and members professionally and tactfully.
  • Possess a work ethic that includes neatness, punctuality, and accuracy.
  • Exhibit a professional, businesslike appearance and demeanor.

Qualifications:
  • High school diploma or equivalent.
  • Successful completion of high school-level mathematics in order to calculate figures and amounts.
  • Successful completion of high school-level English grammar in order to communicate effectively (verbally and in writing) with co-workers and members.
  • Minimum 2-4 years of experience in customer service, including direct and indirect selling roles, or the equivalent combination of training and experience.
  • Bilingual in English/Spanish is preferred but not required.
  • Minimum one year in the financial industry; lending exposure is preferred.
  • Previous call center experience is preferred.
  • Prior experience in a wireless company call center is preferred.
  • Must maintain a current Oregon Resident Agent License for credit protection products (Credit Union will assist employee with obtaining this license).
  • Requires availability to work Monday - Saturday hours.
  • This position requires the availability to work remotely in extenuating circumstances (inclement weather, etc.)
  • Must be bondable.

Starting Pay Range: $23.00 - $30.63 per hour, depending on relevant experience. Bilingual (English/Spanish) receive an additional .50/hour bilingual pay differential.
Schedule: 25-29 hours per week. Must be available to work a shift during our business hours: Monday - Thursday, 8:00 AM - 5:30 PM. Friday 8:00 AM - 6:00 PM, and rotating Saturdays from 10:00 AM - 2:00 PM.
This position is eligible for hybrid work after one year of being on-site (3 days in the office and 2 days remote per week.) It is not 100% remote.
To show our appreciation to employees, we offer:
  • Medical, Dental, and Vision Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Employer-paid Life Insurance
  • Employer-paid Short-Term and Long-Term Disability Insurance
  • 401(k) retirement plan with employer matching
  • Generous paid time off, starting at 12 hours per month
  • 10 paid holidays per year
  • Employee Assistance Program
  • Student loan paydown program
  • Employee loan discount program
  • Wellness incentives

Why employees are proud to work here:
  • We offer 24 hours of paid volunteer time per year
  • We provide financial education for youth and adults
  • We provide grants to teachers in the valley
  • We offer scholarships for local high school seniors headed to college

About Maps:
Located in the heart of the beautiful Willamette Valley, Oregon, Maps Credit Union offers a wide variety of services to over 87,000 members at 14 branch locations and supports over 380 employees. More than anything else, we believe in lifelong learning-not only about money and finances but in all areas of life. Our focus on lifelong learning is a result of our proud history as an educators' credit union, dating back to our start in 1935. We passionately believe that the best way to navigate life's great adventure is to do it together.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

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