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Call Listener Jobs in Monroe, LA (NOW HIRING)

Drax Group

Pellet Mill Operator I

Bastrop, LA · On-site

  • Medical

  • Dental

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations.Drax will never ask you to download apps to enter ...

Drax

Pellet Mill Operator I

Mangham, LA · On-site

  • Medical

  • Dental

is responsible for all aspects of the continuous operation of the pellet mill, including safety, equipment operation, monitoring, machine setup, cleaning, and administrative functions that support ...

Drax

Pellet Mill Operator I

Baskin, LA · On-site

  • Medical

  • Dental

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Pellet Mill Operator I

Eros, LA · On-site

  • Medical

  • Dental

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Pellet Mill Operator I

Calhoun, LA · On-site

  • Medical

  • Dental

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Pellet Mill Operator I

Monroe, LA · On-site

  • Medical

  • Dental

is responsible for all aspects of the continuous operation of the pellet mill, including safety, equipment operation, monitoring, machine setup, cleaning, and administrative functions that support ...

Drax

Pellet Mill Operator I

Monroe, LA · On-site

  • Medical

  • Dental

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Pellet Mill Operator I

Oak Ridge, LA · On-site

  • Medical

  • Dental

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Pellet Mill Operator I

Monroe, LA · On-site

  • Medical

  • Dental

is responsible for all aspects of the continuous operation of the pellet mill, including safety, equipment operation, monitoring, machine setup, cleaning, and administrative functions that support ...

Drax

Pellet Mill Operator I

Choudrant, LA · On-site

  • Medical

  • Dental

is responsible for all aspects of the continuous operation of the pellet mill, including safety, equipment operation, monitoring, machine setup, cleaning, and administrative functions that support ...

Drax

Pellet Mill Operator I

Monroe, LA · On-site

  • Medical

  • Dental

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Pellet Mill Operator I

Monroe, LA · On-site

  • Medical

  • Dental

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Pellet Mill Operator I

Monroe, LA · On-site

  • Medical

  • Dental

is responsible for all aspects of the continuous operation of the pellet mill, including safety, equipment operation, monitoring, machine setup, cleaning, and administrative functions that support ...

EquipmentShare

Rental Coordinator

Monroe, LA

$17 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... call home * Career advancement, leadership training, and professional development opportunities ... great listener and care about solving your customer's problems * You're energized by building ...

Drax

Pellet Mill Operator I

Farmerville, LA · On-site

  • Medical

  • Dental

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Pellet Mill Operator I

Monroe, LA · On-site

  • Medical

  • Dental

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Pellet Mill Operator I

Bastrop, LA · On-site

  • Medical

  • Dental

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Pellet Mill Operator I

West Monroe, LA · On-site

  • Medical

  • Dental

is responsible for all aspects of the continuous operation of the pellet mill, including safety, equipment operation, monitoring, machine setup, cleaning, and administrative functions that support ...

Drax

Pellet Mill Operator I

Choudrant, LA · On-site

  • Medical

  • Dental

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Pellet Mill Operator I

Rayville, LA · On-site

  • Medical

  • Dental

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

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Showing results 41-60

All JobsCall Listener JobsCall Listener Jobs in Monroe, LA

Call Listener information

See Monroe, LA salary details

$10

$17

$24

How much do call listener jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for call listener in Monroe, LA is $17.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $18.51 per hour, depending on experience, location, and employer.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.

What are popular job titles related to Call Listener jobs in Monroe, LA?

For Call Listener jobs in Monroe, LA, the most frequently searched job titles are:

What job categories do people searching Call Listener jobs in Monroe, LA look for?

The top searched job categories for Call Listener jobs in Monroe, LA are:

What cities near Monroe, LA are hiring for Call Listener jobs?

Cities near Monroe, LA with the most Call Listener job openings:

Call Listener jobs near you

Pellet Mill Operator I

Drax Group

Bastrop, LA • On-site

Full-time

Medical, Dental

Posted 11 days ago

Job description

PelletMill Operator I
Full-time,Permanent
On-site
Location: Morehouse, LA
As a Pellet Mill Operator, you will be responsible forall aspects of continuous operation of the pellet mill, including safety,equipment operation, monitoring, machine set up, cleaning and administrativefunctions to support site operations.
Why join Drax?
At Drax, we're not just generating power; we'retransforming it. We're a diverse and committed team, working together to createa brighter, more sustainable future. When you join us, you'll find:
  • A Clear Purpose: Be part of a company at the forefront of sustainable energy, making a real difference for the planet and our communities.
  • Growth Opportunities: We believe in developing our people.
  • Comprehensive Benefits: From day one, you'll receive competitive wages, comprehensive health and dental benefits, and an RRSP matching plan to support your financial goals. You'll also participate in a company bonus plan that rewards overall Drax performance and safety.
  • A Supportive Team: Work in an environment where continuous learning is encouraged, and your contributions are valued. We're a 'can-do' kind of place, empowering you to make informed decisions and do the right thing.

Your Day-to-Day as a Pellet MillOperator:
  • Constantly reviews the operation of pellet mills, hammer mills and related equipment to monitor production/quality, anticipating and solving problems in a timely manner and identifying opportunities for improvement
  • Follows standard operating instructions/procedures in the performance of all operator areas including startup, shutdown and normal operations
  • Ensure standards of safety and housekeeping are maintained
  • Perform basic maintenance to keep equipment in clean, good working order
  • Commitment to work safely and consistently demonstrate safe behaviors & attitude
  • Ability to solve problems safely, logically, quickly and confidently
  • To work flexibly within their competence and provide effective communications within and external to their business unit
  • Complete logs and records where necessary to record plant checks, etc.
  • Covers other positions as necessary to meet the needs of the business
  • Willingness to work flexible hours including unscheduled overtime, weekends and holidays
  • Operate equipment to start, stop, or regulate systems
  • Inspect equipment, recording or reporting damage and mechanical problems
  • Record or report operational data such as readings on meters, instruments, and gauges
  • Ability to perform repetitive & physically demanding tasks for extended periods (lifting, walking, working at heights, climbing, pushing, twisting, stooping)
  • Ability to understand risk and follow detailed JRA/TRAs to avoid work site hazards

Who you are?
  • High school diploma or equivalent required
  • Minimum of 3-5 years industrial experience
  • Ability to adapt to working within a team or lone working environment, with minimal supervision.
  • Responsible for meeting HSE, quality and production targets.
  • Perform quality control inspections and complete appropriate paperwork.
  • Maintain and adjust equipment to maximize production, minimize downtime and maintain quality standards.
  • Must have a professional attitude and work well with others.
  • Promote a safe working environment and follow all workplace and job safety procedures.
  • Perform/coordinate good housekeeping in the facility.
  • Must have the competency to learn and become certified to operate mobile equipment

How we act at Drax:
Our culture is built on a few core beliefs that guideeverything we do:
  • We care about what matters: We support each other to achieve important goals.
  • We're a can-do kind of place: We're empowered to make informed decisions and do what's right.
  • We see things differently: We share insights, search for new ideas, and innovate.
  • We listen carefully: We ensure everyone feels heard and valued.
  • We do what we say we'll do: We are proactive, committed, and reliable.

Ready to make a difference?
Apply today to help Drax discover the talented individuals we need to drive this change. A career at Drax is more than just a job-it's a chance to make a difference.
Curious to learn more about us? We recommend you connect with us on LinkedIn for more insights.
The Drax Resourcing team will never use third-party apps to make job offers. The recruitment process with Draxwill alwaysinclude at least one face-to-face interview, either in person or via an online video call, as well as several phone conversations.Drax will never ask you to download apps to enter timesheet detailsor ask you to purchase your own IT equipment.
If you have any concerns during your recruitment process or suspect something isn't right, please contact us viacareers@drax.com to verify the application or details of the person you have been speaking to.

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