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Call Listener Jobs in Monroe, LA (NOW HIRING)

Drax

Sustainability Forester

Archibald, LA · On-site

$118K - $135K/yr

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Sustainability Forester

West Monroe, LA · On-site

$116K - $132K/yr

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Sustainability Forester

Monroe, LA · On-site

$115K - $132K/yr

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Sustainability Forester

Downsville, LA · On-site

$113K - $129K/yr

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Sustainability Forester

Monroe, LA · On-site

$115K - $132K/yr

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Sustainability Forester

Sterlington, LA · On-site

$114K - $131K/yr

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Sustainability Forester

Fairbanks, LA · On-site

$115K - $131K/yr

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Sustainability Forester

Bastrop, LA · On-site

$95K - $109K/yr

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Sustainability Forester

West Monroe, LA · On-site

$116K - $132K/yr

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Sustainability Forester

Oak Ridge, LA · On-site

$98K - $112K/yr

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Sustainability Forester

Farmerville, LA · On-site

$113K - $129K/yr

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Sustainability Forester

Monroe, LA · On-site

$115K - $132K/yr

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Sustainability Forester

Monroe, LA · On-site

$115K - $132K/yr

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Sustainability Forester

Monroe, LA · On-site

$115K - $132K/yr

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Sustainability Forester

Bastrop, LA · On-site

$95K - $109K/yr

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

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Showing results 21-40

All JobsCall Listener JobsCall Listener Jobs in Monroe, LA

Call Listener information

See Monroe, LA salary details

$10

$17

$24

How much do call listener jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for call listener in Monroe, LA is $17.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $18.51 per hour, depending on experience, location, and employer.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What are popular job titles related to Call Listener jobs in Monroe, LA?

For Call Listener jobs in Monroe, LA, the most frequently searched job titles are:

What job categories do people searching Call Listener jobs in Monroe, LA look for?

The top searched job categories for Call Listener jobs in Monroe, LA are:

What cities near Monroe, LA are hiring for Call Listener jobs?

Cities near Monroe, LA with the most Call Listener job openings:

Call Listener jobs near you
Infographic showing various Call Listener job openings in Monroe, LA as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,839 per year, or $17.2 per hour.

Associate Optometrist - Monroe, LA Target Optical

EssilorLuxottica

Monroe, LA • On-site

Full-time, Part-time

Medical, Retirement, PTO

Re-posted 22 days ago

Key responsibilities

  • Provide high quality optometric care and services to patients within the practice.

  • Operate within the scope of practice and professional discretion as negotiated with the Subleasing Doctor.

  • Maintain the practice's equipment, support systems, and patient appointment scheduling as part of daily responsibilities.

EssilorLuxottica rating

7.1

Company rating: 7.1 out of 10

Based on 299 frontline employees who took The Breakroom Quiz

9th of 40 rated optical retailers

Job description

Requisition ID: 917669 Store #: 008721 Target Optical
Position: Full-Time
Total Rewards: Benefits/Incentive Information
At Target Optical, we love the neighborhoods we belong to and that's why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. Together, we're on a mission to change the way people think about vision care.
Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
An Independent Doctor of Optometry affiliated with Target Optical (Luxottica) seeks an Associate Optometrist. You will work within the practice of a Target Optical Subleasing Optometrist as an employee or contracted doctor.
As a private Independent practice, Luxottica operates the optical dispensary while the Affiliated Doctor operates the Doctors office and provides high quality optometric care and service to patients. Working as an Associate Doctor of Optometry within the practice, the terms of agreement, practice model, pay and hours are all negotiated directly between you and the Subleasing doctor.
As an Associate of a Subleasing Doctor, Practice Benefits Include:
  • Professional autonomy to care for patients
  • Full scope of practice predicated only on your professional discretion and agreement with the Subleasing Doctor (no company imposed restrictions or quotas to meet)
  • Flexible scheduling available including part-time commitments or the option to add work to an existing practice schedule
  • Work in a fully furnished office with a full suite of OD equipment
  • Some offices may offer use of the Revolution EHR software and have tech and pre-testing support
  • Automated on-line appointment book and patient recall system

Affiliation Advantages:
Luxottica is a leader in the design, manufacture, and distribution of fashion, luxury and sports eyewear. The group's wholesale distribution network covers more than 150 countries across 5 continents and is complemented by an extensive network of approximately 7,400 store locations. Since being founded in 1961, Luxottica has had over 50 years of innovation, growth and financial stability.
Your opportunity to work with a full scope Independent Target Optical practice is waiting. Contact us to get started!
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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