ZipRecruiter

Log In

1

Call Listener Jobs in Monroe, LA (NOW HIRING)

Ryder

Truck Driver CDL A Home Daily

Monroe, LA · On-site

$1.1K/wk

Questions? Call Ashley or text "Monroe" to 904-932-1042 to speak with your recruiter today ... Join a team that listens, backs you up and helps you grow. Ryder is a community of proud women and ...

Ryder

Truck Driver CDL A Home Daily

Monroe, LA

$1.1K/wk

Questions? Call Ashley or text "Monroe" to 904-932-1042 to speak with your recruiter today ... Join a team that listens, backs you up and helps you grow. Ryder is a community of proud women and ...

New

Ryder

Truck Driver CDL A Home Daily

Monroe, LA · On-site

$1.1K/wk

Questions? Call Ashley or text "Monroe" to 904-932-1042 to speak with your recruiter today ... Join a team that listens, backs you up and helps you grow. Ryder is a community of proud women and ...

Drax Group

Sustainability Forester

Monroe, LA · On-site

$115K - $132K/yr

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

Drax

Pellet Mill Operator I

Archibald, LA · On-site

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

New

EquipmentShare

Rental Coordinator

Monroe, LA · On-site

$17 - $22.25/hr

... call home * Career advancement, leadership training, and professional development opportunities ... great listener and care about solving your customer's problems * You're energized by building ...

Drax

Pellet Mill Operator I

Farmerville, LA · On-site

We listen carefully: We ensure everyone feels heard and valued. * We do what we say we'll do: We ... call, as well as several phone conversations. Drax will never ask you to download apps to enter ...

New

previous pagenext page

Showing results 21-40

All JobsCall Listener JobsCall Listener Jobs in Monroe, LA

Call Listener information

See Monroe, LA salary details

$10

$17

$24

How much do call listener jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for call listener in Monroe, LA is $17.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $18.51 per hour, depending on experience, location, and employer.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.
What are popular job titles related to Call Listener jobs in Monroe, LA? For Call Listener jobs in Monroe, LA, the most frequently searched job titles are:
What job categories do people searching Call Listener jobs in Monroe, LA look for? The top searched job categories for Call Listener jobs in Monroe, LA are:
What cities near Monroe, LA are hiring for Call Listener jobs? Cities near Monroe, LA with the most Call Listener job openings:
Call Listener jobs near you

Cook - Restaurant 207193 - 1613 Arizona Avenue, Monroe, LA 71202

Church's Chicken

Monroe, LA • On-site

$13.50 - $18/hr

Part-time

Re-posted 19 days ago

Job description

Reports To (Title): Restaurant General Manager
Department: Field Operations
Job Objective: To prepare and cook food products as specified by the Manager in Charge of the Shift while adhering to the specifications and procedures contained in the Cooking Section of the Church's Operating Standards Manual (the "OSM"). Accomplishes tasks in a timely, clean and orderly manner.
Essential Job Functions:
Primary Functions:
  • Sets up the batter table, collects all necessary smallwares, and prepares batter mix.
  • Ensures that call sheets are complete, posted and used.
  • Checks all equipment and immediately reports any malfunctions within the area to the Manager in Charge.
  • Color balances fryers and adds sufficient shortening so that the proper shortening level can be maintained.
  • Filters and cleans all fryers at the designated times while following all guidelines of safety (including use of provided safety equipment).
  • Pans sufficient chicken for operational needs.
  • Prepares and cooks all food product as dictated by the needs of the business and at the direction of the Manager in Charge.
  • Ensures that all food product meets the specifications, procedures and quality standards at stated in the SOM, including strict observance of designated holding times.

Secondary Functions:
  • Maintains a clean work area by practicing "clean-as-you-go" practices while following all of the guidelines/procedures of sanitation and safety.
  • Verifies all necessary product and supplies are stocked and available at the batter area.
  • Maintains organization and cleanliness of the cooler.
  • Perform all other tasks as assigned by Manager in Charge of Shift.

Physical Demands: (minimum qualifications needed to perform the Essential Job Functions)
Lifting Requirements - Medium to Heavy (lifting up to 50 pounds frequently and 75 pounds occasionally).
Cook must be able to:
  • Continuously stand and/or walk on hard floors to prepare and cook food, get stock items, and transport items to/from the kitchen, stock room, food prep area and front lines for periods of up to eight (8) hours.
  • Frequently lift and stack 35 to 50 pounds of food and supply items from various heights from and onto shelving, in freezers, coolers, stockroom, etc. Occasionally carry individual stock items weighing up to 75 pounds from the stock rooms, coolers, freezers to other areas of the restaurant.
  • Occasionally lift and carry up to 50 pound trash bags out of trash cans and into the outside dumpster.
  • Frequently push or pull batter table, filter machine, trash cans, brooms, mops, and mop buckets.
  • Occasionally to frequently climb a foot stool or ladder to reach items located on stack shelves, in coolers, freezers, stockrooms, etc.
  • Frequently stoop or squat to reach items on low shelves or on the floor.
  • Continuously reach overhead, forward, and underneath shelving, counters, tables, refrigeration units, racks, drink dispensers, fryers, batter table and ovens.
  • Continuously handle a variety of shapes and sizes and textures of items which include, but are not limited to: Dairy products, produce, condiments, meat/poultry, bulk stock items, and paper work.
  • Continuously use fingers to bilaterally prepare food, unload boxes, etc.
  • Continuously communicate with and listen to customers, management and other team members to ensure optimal performance.
  • Continuously see to be aware of surroundings and locations of items needed, as well as to perform job duties.

1. If you're hungry for a career that's fun, fast-paced and loaded with opportunity, then you've come to the right place. At Church's®, we're not your typical quick service restaurant. We make real comfort food that makes a difference in peoples' lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.
2. Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.
Church's Chicken logo

About Church's Chicken

Sourced by ZipRecruiter

Church's Chicken is a premier business in the fast food and restaurant industry, renowned for its expansive network of quick-service chicken restaurants. Located in Atlanta, GA, US, and with an official website at churchs.com, the company serves millions of customers globally. The enterprise prides itself on its classic, home-style fried chicken, tenders, and biscuits, as well as a variety of delectable sides, desserts, and sauces. Since its founding by George W. Church Sr. in 1952, the company has devoted itself to providing quality meals at a great value, and today has over 1,500 locations across 25 countries.

Industry

Food services and drinking places

Company size

1,001 - 5,000 Employees

Headquarters location

Atlanta, GA, US

Year founded

1952

View All Church's Chicken Jobs

Apply