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Call Listener Jobs in Houma, LA (NOW HIRING)

Acara Solutions

Sales Manager

Houma, LA

$65K - $85K/yr

With a legacy of experience in various industries worldwide, we partner with clients, listen to ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

NexRep

Healthcare Customer Service Specialists

Houma, LA · On-site

$16/hr

Empathy, patience, and great active listening skills * Strong critical thinking skills, and the ... Confidence-building call-handling experience during the certification process: you'll handle some ...

EquipmentShare

Rental Coordinator

Houma, LA · On-site

$17.25 - $22.50/hr

... call home * Career advancement, leadership training, and professional development opportunities ... great listener and care about solving your customer's problems * You're energized by building ...

EquipmentShare

Rental Coordinator

Houma, LA · On-site

$17.25 - $22.50/hr

... call home * Career advancement, leadership training, and professional development opportunities ... great listener and care about solving your customer's problems * You're energized by building ...

All JobsCall Listener JobsCall Listener Jobs in Houma, LA

Call Listener information

See Houma, LA salary details

$10

$17

$24

How much do call listener jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for call listener in Houma, LA is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.61 per hour, depending on experience, location, and employer.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What are popular job titles related to Call Listener jobs in Houma, LA?

For Call Listener jobs in Houma, LA, the most frequently searched job titles are:

What job categories do people searching Call Listener jobs in Houma, LA look for?

The top searched job categories for Call Listener jobs in Houma, LA are:

What cities near Houma, LA are hiring for Call Listener jobs?

Cities near Houma, LA with the most Call Listener job openings:

Call Listener jobs near you
Infographic showing various Call Listener job openings in Houma, LA as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 15% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,019 per year, or $17.3 per hour.

Sales Manager

Acara Solutions

Houma, LA

$65K - $85K/yr

Full-time

Re-posted 18 days ago

Key responsibilities

  • Lead, coach, and develop the Territory Executive team while maintaining strategic relationships with priority customers and projects.

  • Drive territory-level revenue growth, retention, and market share expansion through hands-on selling and team execution.

  • Analyze market conditions, customer needs, and competitive landscape to identify expansion opportunities.

Job description

Are you a Sales Manager looking to join one of the top companies in the Waste Collection industry?

Are you looking to further your career and grow?  

Do you have experience in business development and account management within a route-based or service-driven environment?

If you answered yes to those three questions, then apply today!

Acara Solutions is seeking highly qualified candidates to work onsite with our client in Houma, LA. Interested?

Here's what you'd do:    

  • The Sales Manager is a key leader within the commercial sales organization, responsible for driving profitable growth, market expansion, and customer retention across a defined geographic area or region. 
  • This role leads, coaches, and develops the Territory Executive (TE) team while maintaining strategic relationships with priority customers and projects.
  • The Sales Manager partners closely with Operations, Marketing, and Executive Leadership to align sales strategy with service execution and customer expectations. 
  • The customer base includes, but is not limited to, municipalities, parishes, industrial, general contractors, home builders, events, independent businesses, and other commercial segments to support comprehensive waste and recycling solutions.
  • The Sales Manager owns overall territory performance, including new business growth, retention, pricing discipline, and sales execution.
  • Actively manage and grow a personal portfolio of strategic accounts and high-value opportunities
  • Lead, coach, and support Territory Executives through joint sales calls, deal strategy, and ongoing development.
  • Drive territory-level revenue growth, retention, and market share expansion through hands-on selling and team execution.
  • Conduct effective sales presentations to represent the client value, services, and solutions for both individual and team-led opportunities.
  • Analyze market conditions, customer needs, and competitive landscape to identify expansion opportunities.
  • Set expectations and monitor KPIs for Territory Executives while consistently meeting or exceeding individual sales targets.
  • Maintain strong CRM discipline, including opportunity management, forecasting, proposals, and reporting.
  • Oversee and support pipeline development across the territory, ensuring healthy deal flow and accurate forecasting.
  • Partner with Operations to ensure successful onboarding, service execution, and resolution of customer concerns
  • Model client operating procedures, professionalism, and a customer-first mindset
  • Foster a collaborative, accountable team culture while remaining flexible and responsive to business needs.
  • Support additional initiatives and responsibilities as needed to drive overall business success.

Here's what you'll get: 

  • Hours: 40 Hours/Week 1st Shift 
  • Length: Direct Hire
  • Pay rate: $65,000-$85,000/Year

Sound like a good fit? 

APPLY TODAY 

About Acara Solutions 

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.


Required Skills / Qualifications:
  • High School Diploma or GED
  • Minimum 3 years of experience in business development and account management within a route-based or service-driven environment

Preferred Skills / Qualifications:
  • Proficient in Microsoft Office Suite and CRM platforms (Salesforce, HubSpot, Navusoft, or similar)
  • Demonstrated ability to balance individual sales production with team leadership responsibilities
  • Strong customer retention, relationship-building, and negotiation skills
  • Solid understanding of operational coordination and service delivery in a field-based business
  • Excellent communication skills across verbal, written, and presentation settings

Additional Information :

  • Upon offer of employment, the individual will be subject to a background check and a drug screen.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.

The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.