ZipRecruiter

Log In

1

Call Centre Agent Customer Service Jobs (NOW HIRING)

Diamondpick

Call Center Agent

Warsaw, IN · On-site

$12.75 - $16.75/hr

Call Center Agent (CSR) Answer incoming calls from shareholders, brokers and institutional clients for the various clients that CPU supports. Provide superior customer service to all clientele (both ...

New

E-Solutions

Call Center Agent

South Charleston, WV · On-site

$13 - $17.25/hr

Call Center Agent We are hiring Call Center Agent with the following skillset Key Responsibilities ... Deliver exceptional customer service over the phone. * Maintain a patient, tactful, and efficient ...

Consider Posh Pro

Call Center Agent

Tampa, FL · On-site

$13.75 - $18/hr

We are seeking a dedicated and customer-focused Call Center Agent to join our team. In this role, you will be the primary point of contact for our customers, providing exceptional service and support ...

Jobs for Humanity

Call Center Agents

$15.25 - $20.25/hr

As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Your primary objective is to deliver exceptional customer service by efficiently managing both ...

Nexxaworks

Call Center Agent

Cincinnati, OH · On-site

$14.50 - $19/hr

Call Center Agent We are seeking a dedicated and dynamic Call Center Agent to join our customer service team. In this role, you will be the front line of communication between our company and our ...

Outdoor Adventures

Call Center Agent

Bay City, MI · On-site

$14 - $18.25/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and ... Provide accurate information about products, services, and company policies. * Document customer ...

AYS

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

As a Call Center Agent at AYS Inc, you will be responsible for handling incoming and outgoing calls from customers and providing them with excellent service. You will be the first point of contact ...

Ova Technologies

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle inbound and outbound customer calls, resolve inquiries, provide product and service information, and ...

Zolidco

Call Center Agent

Los Angeles, CA · On-site

$16.25 - $21.25/hr

Job Summary We are seeking a motivated and sales-focused Call Center Agent to connect with prospective and existing customers, identify their needs, and promote relevant products and services. This ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Your primary objective is to deliver exceptional customer service by efficiently managing both ...

A.D.S.

Be Seen First

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the ... Experience in customer service, retail, or sales is preferred, along with the ability to multitask ...

ADS

Call Center Agent

San Bernardino, CA · On-site

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the ... Experience in customer service, retail, or sales is preferred, along with the ability to multitask ...

Skin and Aesthetic Centers

Call Center Agent

Toms River, NJ · On-site

$14.50 - $19.25/hr

We are seeking a Call Center Agent to join our team! We are seeking a Call Center Agent to join our ... Previous experience in customer service, sales, or other related fields * Ability to build rapport ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong ...

Confident Staff Solutions

Call Center Agent

Savannah, GA · On-site

$14 - $18.50/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

E-Solutions

Call Center Agent

Augusta, GA · On-site

$14 - $18.50/hr

Call Center Agent Location: Augusta, GA 30907 Duration: Longterm Contract The candidate should be ... Promote and retain products and services. * Experience in customer retention or sales and call ...

Jobs for Humanity

Call Center Agents

Athens, GA · On-site

$14.50 - $19/hr

As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong ...

previous pagenext page

Showing results 21-40

All JobsBusiness JobsCustomer Service JobsCall Center Representative JobsCall Centre Agent Customer Service Jobs

Call Centre Agent Customer Service information

See salary details

$10

$17

$25

How much do call centre agent customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for call centre agent customer service in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What does a call centre agent in customer service do?

A Call Centre Agent in Customer Service is responsible for handling incoming and outgoing calls from customers to address their questions, concerns, or complaints. They provide information about products or services, process orders, resolve issues, and often record details of customer interactions in a computer system. Agents play a key role in ensuring customer satisfaction and may also perform follow-up calls to ensure issues have been resolved. Strong communication, problem-solving skills, and patience are essential in this role.

What are some common challenges faced by call centre agents in customer service, and how can they be effectively managed?

Call Centre Agents often encounter challenges such as handling high call volumes, managing difficult or upset customers, and meeting strict performance targets. To manage these effectively, agents benefit from strong communication and active listening skills, as well as training in conflict resolution and stress management. Team support, regular feedback from supervisors, and access to updated knowledge bases also help agents deliver consistent and quality customer service. Proactively seeking assistance when needed and participating in ongoing training can further enhance an agent's ability to handle challenging situations.

What are the key skills and qualifications needed to thrive as a call centre agent in customer service, and why are they important?

To thrive as a Call Centre Agent in Customer Service, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center telephony systems is commonly required. Patience, resilience, and a positive attitude help agents excel in handling diverse customer interactions and resolving issues under pressure. These skills ensure efficient, high-quality customer support, leading to customer satisfaction and loyalty.

What is the difference between Call Centre Agent Customer Service vs Call Centre Representative Customer Support?

AspectCall Centre Agent Customer ServiceCall Centre Representative Customer Support
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer service departmentsCall centers, customer support teams
Industry UsageCommonly used in customer service roles across industriesOften used interchangeably with customer service roles
Primary FocusHandling customer inquiries, resolving issuesProviding support, troubleshooting, and assistance

Both roles involve assisting customers via phone or online channels, requiring strong communication skills. While the titles are often used interchangeably, 'Call Centre Agent Customer Service' emphasizes customer interaction and issue resolution, whereas 'Call Centre Representative Customer Support' may include more troubleshooting and technical assistance. Overall, they share similar credentials, work environments, and industry usage.

How can I become a call centre agent customer service?

To become a call centre agent customer service, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Some employers may require customer service experience or relevant certifications, and training is often provided on the job. Good interpersonal skills and the ability to handle stressful situations are important for success in this role.

How do I become a call centre agent customer service with no experience?

To become a call centre agent customer service with no experience, focus on developing strong communication and problem-solving skills, and consider completing relevant training or certifications such as customer service courses. Many employers offer on-the-job training, so entry-level positions often do not require prior experience. Highlight your interpersonal skills and willingness to learn when applying.

What cities are hiring for Call Centre Agent Customer Service jobs?

Cities with the most Call Centre Agent Customer Service job openings:

What states have the most Call Centre Agent Customer Service jobs?

States with the most job openings for Call Centre Agent Customer Service jobs include:

What are popular job titles related to Call Centre Agent Customer Service jobs?

For Call Centre Agent Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Call Centre Agent Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Call Center Agent

Warsaw, IN • On-site

Diamondpick
See more jobs at Diamondpickexternal

$12.75 - $16.75/hr

Other

Posted 3 days ago

New

Job description

Job Title: Call Center Agent (CSR)
Answer incoming calls from shareholders, brokers and institutional clients for the various clients that CPU supports. Provide superior customer service to all clientele (both internal and external). A job holder in this position will also be responsible to perform necessary research regarding account problems and make outbound calls as necessary. The ability to meet individual caller needs while contributing to overall service standards is critical.
Job Duties:
• Adhere to daily schedule by being available to take inbound calls as scheduled
• Answer inbound calls from shareholders and prospective shareholders - Promptly respond to clients' telephone inquiries and ensure that their needs are met with accuracy and professionalism
• Ensure account verification procedures are followed.
• Adhere to CPU call handling requirements while interacting with customers.
• Respond to specific account and procedural information requests including balances, closing prices, portfolio performance and quotes.
• Listen actively and probe to determine client needs
• Actively resolve client issues
• Maintain shareholder accounts on the appropriate systems
• Escalate issues when necessary
• Keep management team informed of client feedback
• Make outbound follow-up calls to shareholders in response to issues which cannot be resolved point-of-call.
• Maintain an understanding of the systems required to initiate shareholder transaction and maintenance requests
• Remain up to date regarding Stock Transfer products, services and systems
• Maintain working knowledge of client products that CPU supports
• Maintain working knowledge of CPU policies and procedures
Complete extensive ongoing training to maintain competency in financial markets and instruments.
MUST HAVE SKILLS:
• Strong Verbal and Written English
• Very good keyboard skills - Formal Training in Typing would be an added advantage.
• Conversant using MS Office - PowerPoint, Excel and MS Word.
• Strong problem solving and analytical skills
• Customer Centric.
• Ability to work accurately under pressure.
• Good Team Player.
• Strong Sense of Urgency.
Additional Information:
• Bachelor's degree or equivalent experience
• 1-5 years of experience in a call center in a customer service environment ideally in a Financial Services industry

Apply