ZipRecruiter

Log In

1

Call Center Jobs in Nebraska (NOW HIRING)

Lincare

Manager, Center Operations

Scottsbluff, NE

Includes responding to call outs at night and weekends to provide the service normally done by a ... a center * Must be DOT certified and possess a Commercial Driver's License (CDL) or have to have ...

previous pagenext page

Showing results 21-40

All JobsCall Center JobsCall Center Jobs in Nebraska

Call Center information

See Nebraska salary details

$10

$17

$23

How much do call center jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for call center in Nebraska is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.32 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

How to start working at a call center?

To start working at a call center, you typically need to meet minimum age and education requirements, complete an application, and pass an interview. Many positions require good communication skills, basic computer knowledge, and sometimes specific certifications or training. Employers often provide on-the-job training to familiarize new employees with their systems and procedures.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

Are call center jobs worth it?

Call center jobs involve handling customer inquiries and support, often requiring good communication skills and patience. They typically offer entry-level opportunities with flexible schedules, but may have variable pay and high call volume, which can impact job satisfaction.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Nebraska? The most popular types of Call Center jobs in Nebraska are:
What are popular job titles related to Call Center jobs in Nebraska? For Call Center jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Call Center jobs in Nebraska look for? The top searched job categories for Call Center jobs in Nebraska are:
What cities in Nebraska are hiring for Call Center jobs? Cities in Nebraska with the most Call Center job openings:
Call Center jobs near you
Infographic showing various Call Center job openings in Nebraska as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,523 per year, or $17.1 per hour.

Call Center Representative ($500 Hiring Bonus!)

FBL Financial

Lincoln, NE • On-site

$14 - $17.50/hr

Other

Posted 8 days ago

Job description

Call Center Representative - ($500 Hiring Bonus!)
Can you provide excellent customer service? Do you have experience in an outbound call center? Are you a quick learner with a can-do attitude? If so, our Call Center Representative could be a fit for you!
Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.
What You'll Do:
  • Respond to and resolve customer service requests.
  • Communicate directly by phone with policyholders, and potential new customers regarding insurance matters.
  • Process agent appointments and/or follow-ups for all Agents and registered representatives.
  • Create positive business relationships between the agents, the company and with our customers.
  • Understand the basic information for all products offered by FBL Financial Group, Inc.
What It Takes to Join Our Team:
  • High school diploma or equivalent required.
  • Must have or be able to attain knowledge regarding how the insurance industry operates.
  • Analytical/problem solving skills required.
  • Basic personal computer skills Windows environment (Word, Excel) required.
  • Keyboard skills (40 - 45 NWPM).
  • Oral and written communication skills as appropriate to this position.
  • Reasonably regular and predictable attendance.
  • Ability to read, write and speak the English language.

If you're interested in joining a company that appreciates you, and provides growth and professional development opportunities, we invite you to apply today. Farm Bureau....where the grass really IS greener!
After 3 months of employment, a fulltime/part-time/Regular work may be an option.
Work Authorization/Sponsorship: At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization. Applicants must be currently authorized to work in the United States on a full-time, permanent basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not considering candidates with OPT status.

Apply