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Call Center Jobs in Michigan (NOW HIRING)

Alphabe Insight Inc

Call Center Agent

Detroit, MI · On-site

$13.75 - $18/hr

As a Call Center Agent, you will be the primary point of contact for our customers, handling inquiries, resolving complaints, and providing exceptional support to ensure customer satisfaction. This ...

Great Lakes Bay

Call Center Operator

Saginaw, MI · On-site

Responsible for following Call Center procedures and protocols. * Serves as liaison between the public and GLBHC's site personnel. MARGINAL JOB DUTIES * Fills in for other staff as needed and ...

American 1 Credit Union

Call Center Representative

Jackson, MI · On-site

$19.08/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Call Center Representative Do you have Call Center experience? Are you enthusiastic, goal driven, flexible, reliable, and committed to excellent member service? Would you thrive in a sales ...

Limitless East Marketing

Call Center Agent

Detroit, MI · On-site

$14.75 - $19.50/hr

As a Call Center Agent, you will be the primary point of contact for our customers, handling inquiries, resolving complaints, and providing exceptional support to ensure customer satisfaction. This ...

Alphabe Insight Inc

Call Center Agent

Detroit, MI · On-site

$14.75 - $19.50/hr

As a Call Center Agent, you will be the primary point of contact for our customers, handling inquiries, resolving complaints, and providing exceptional support to ensure customer satisfaction. This ...

Limitless East Marketing

Call Center Agent

Detroit, MI

$14.75 - $19.50/hr

As a Call Center Agent, you will be the primary point of contact for our customers, handling inquiries, resolving complaints, and providing exceptional support to ensure customer satisfaction. This ...

Clementine Answers

Call Center Agent

Roseville, MI · On-site

$15 - $18/hr

Part-Time Call Center AgentCompany: Clementine Answers l Location: Roseville, MI (In-Office)Pay: $15-$18/hr l Hours: Part-Time l Requires 1 weekend day (Sat/Sun) and HolidaysClementine Answers is ...

Hiemstra Optical

Call Center Representative

Paw Paw, MI

$14.50 - $18.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Description As a Call Center Representative, you will accurately and professionally handle all phone inquiries including, but not limited to, all phases of the patient scheduling and appointment ...

Xtend Inc

Call Center Representative

Grand Rapids, MI · On-site

$14.75 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Looking for a role where you can help people every day and build strong customer service skills? We're hiring a Call Center Representative to support credit union members across the country. In this ...

Four Seasons Kanga Roof

Call Center Representative

Roseville, MI · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Representative Four Seasons Kanga Roof is hiring a part-time Call Center Representative in Roseville, MI. If you're ready to join a workplace that values commitment, communication, and ...

American 1 Credit Union

Call Center Representative

Jackson, MI · On-site

$19.08/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Do you have Call Center experience? Are you enthusiastic, goal driven, flexible, reliable, and committed to excellent member service? Would you thrive in a sales environment where the focus is truly ...

Xtend

Call Center Representative

Grand Rapids, MI · On-site

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Looking for a role where you can help people every day and build strong customer service skills? We're hiring a Call Center Representative to support credit union members across the country. In this ...

CU*Answers, Inc.

Call Center Representative

Grand Rapids, MI · On-site

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Looking for a role where you can help people every day and build strong customer service skills? We're hiring a Call Center Representative to support credit union members across the country. In this ...

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All JobsCall Center JobsCall Center Jobs in Michigan

Call Center information

See Michigan salary details

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How much do call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for call center in Michigan is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.78 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

Are call center jobs worth it?

Call center jobs involve handling customer inquiries and support, often requiring good communication skills and patience. They typically offer entry-level opportunities with flexible schedules, but may have variable pay and high call volume, which can impact job satisfaction.

How to start working at a call center?

To start working at a call center, you typically need to meet minimum age and education requirements, complete an application, and pass an interview. Many positions require good communication skills, basic computer knowledge, and sometimes specific certifications or training. Employers often provide on-the-job training to familiarize new employees with their systems and procedures.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Michigan?

The most popular types of Call Center jobs in Michigan are:

What are popular job titles related to Call Center jobs in Michigan?

For Call Center jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Call Center jobs in Michigan look for?

The top searched job categories for Call Center jobs in Michigan are:

What cities in Michigan are hiring for Call Center jobs?

Cities in Michigan with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $32,473 per year, or $15.6 per hour.

Call Center Agent

Alphabe Insight Inc

Detroit, MI • On-site

$13.75 - $18/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Company Description
At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand.
Job Description
Job Description:
We are seeking a dedicated and motivated Call Center Agent to join our dynamic customer service team. As a Call Center Agent, you will be the primary point of contact for our customers, handling inquiries, resolving complaints, and providing exceptional support to ensure customer satisfaction. This role requires excellent communication skills, patience, and a problem-solving mindset to effectively manage incoming calls and deliver accurate information.
Responsibilities:
  • Handle incoming customer calls promptly and professionally.
  • Provide accurate information regarding products, services, and policies.
  • Resolve customer complaints and issues efficiently to ensure satisfaction.
  • Document all interactions and maintain detailed records in the customer database.
  • Collaborate with team members and management to improve customer service processes.
Qualifications
Requirements
  • Excellent verbal communication and active listening skills.
  • Ability to work in a fast-paced and high-volume call environment.
  • Strong problem-solving abilities and a customer-focused attitude.
  • Proficiency with computer systems and customer management software.
Additional Information
  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Collaborative and innovative work environment
  • Skill development through hands-on experience and mentorship
  • Exposure to diverse projects and industry-leading clients

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