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Call Center Jobs in California (NOW HIRING)

Descanso Gardens Foundation

$18.50/hr

The Guest Services Representative, Call-Center supports excellent customer service and a welcoming, positive experience for all visitors with a particular focus on supporting the Descanso Gardens ...

Bath Planet

Call Center Representative

San Leandro, CA · On-site

$17.75 - $22.25/hr

Position: Part-Time Call Center Representative Location: In-office - Oakland, CA (near Alameda, CA) Schedule: The schedule for this position includes day shifts as well as weekends and weekday ...

Robert Half

Call Center Representative

San Diego, CA · On-site

$20/hr

Call Center Representative Robert Half is partnering with a nonprofit organization to identify a Call Center Representative. This is a great opportunity for a compassionate, service-oriented ...

Bath Planet

Call Center Representative

Oakland, CA · On-site

$17.75 - $22.25/hr

Position: Part-Time Call Center Representative Location: In-office - Oakland, CA (near Alameda, CA) Schedule: The schedule for this position includes day shifts as well as weekends and weekday ...

Bath Planet

Call Center Representative

Alameda, CA · On-site

$18.50 - $23.25/hr

Position: Part-Time Call Center Representative Location: In-office - Oakland, CA (near Alameda, CA) Schedule: The schedule for this position includes day shifts as well as weekends and weekday ...

United Health Centers

Call Center Agent

Fresno, CA · On-site

$22/hr

The Call Center Agent (CCA) is a Non-Exempt position and reports to the Call Center Supervisor. The CCA is responsible for providing excellent customer service and courtesy with every UHC patient ...

Goodwill Sacramento

Call Center Manager

Sacramento, CA · On-site

$65 - $85/hr

Call Center Manager Under the supervision of the Director of Community Relations and Program Development the Call Center Manager is responsible for enabling Information and Referral Specialists to ...

the bugman

Call Center Manager

Anaheim, CA · On-site

$65K - $85K/yr

The Call Center Manager will supervise a team of customer care representatives, establish performance standards, and implement processes that enhance the customer experience. The ideal candidate will ...

the bugman

Call Center Manager

Anaheim, CA · On-site

$65K/yr

The Call Center Manager will supervise a team of customer care representatives, establish performance standards, and implement processes that enhance the customer experience. The ideal candidate will ...

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All JobsCall Center JobsCall Center Jobs in California

Call Center information

See California salary details

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How much do call center jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for call center in California is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in California?

The most popular types of Call Center jobs in California are:

What are popular job titles related to Call Center jobs in California?

For Call Center jobs in California, the most frequently searched job titles are:

What job categories do people searching Call Center jobs in California look for?

The top searched job categories for Call Center jobs in California are:

What cities in California are hiring for Call Center jobs?

Cities in California with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,769 per year, or $17.7 per hour.

Call Center Representative

Descanso Gardens Foundation

On-site

$18.50/hr

Part-time

Posted 5 days ago

Descanso Gardens rating

6.8

Company rating: 6.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

8th of 21 rated visitor attractions

Job description

Job description:The Guest Services Representative, Call-Center supports excellent customer service and a welcoming, positive experience for all visitors with a particular focus on supporting the Descanso Gardens seasonal programs "Carved" and "Enchanted: Forest of Light." Under the direction of the Call Center Coordinator, the Representative works directly with the public, members, staff, and volunteers across all guest service areas, but with a focus on phone call and email communications.JOB CLASSIFICATION:This is a part-time seasonal, non-exempt position. Descanso Gardens are open 364 days per year with extended evening hours in spring and summer and evening programming in fall and winter. Shift times and schedules may change based on operational needs and include weekends, mornings, and evenings.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:Ensures excellent customer service and positive visitor experiences.Ensures day-to-day call-center operations under the direction of the Call Center CoordinatorResponds to calls and emails per the guidelines given by the Call Center CoordinatorCommunicates across departments to support events, programs, membership, and development activities.Performs admissions, ticketing, membership sales, renewals, upgrades, opening/closing duties, and public program support.Supports Boddy House, Sturt Haaga Gallery, Descanso Railroad, and Courtesy Shuttle operations.Trained in First Aid, AED operation, and incident documentation.Performs other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:1 year sales and cash handling experience preferred.2 years customer service experience required.1 year experience in a call center position preferred.Experience with Altru by Blackbaud preferred.Intermediate knowledge of Gmail, Google Docs, and Google Sheets preferred. Excellent communication skills and telephone etiquette required.Valid California driver's license required.EQUIPMENT USED AND PHYSICAL DEMANDS:Computer, cash register, phone, credit card processing equipment, office equipment, two-way radio, and courtesy shuttle. Must be able to work indoors and outdoors, walk long distances, stand for extended periods, and occasionally lift up to 15 pounds.Compensation: Up to $18.50 per hourWork Location: In person

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