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Call Center Weekends Jobs in Madison, WI (NOW HIRING)

Whether you've worked in a call center, retail, customer service, or another phone-based role, we ... Ability to work nights and weekends Join the Kunes Team If you're looking for a career with ...

Client Advocate

Madison, WI ยท On-site

$15 - $17.57/hr

If you're someone who is empathetic, patient, and thrives in structured call center settings, this ... Flexibility with weekend coverage is required. EST: Mon-Thu: 1:00 PM - 10:00 PM & Fri: 11:00 AM - 8 ...

Customer Service Associate

Madison, WI ยท On-site

$21 - $23/hr

Would you like to work Monday through Friday and have your weekends off? * Would you like to dress ... Do you have experience in a call center environment working in a call queue? * Are you ready to ...

Customer Service Associate

Madison, WI ยท On-site

$14.50 - $20.25/hr

Would you like to work Monday through Friday and have your weekends off? * Would you like to dress ... Do you have experience in a call center environment working in a call queue? * Are you ready to ...

Customer Service Associate

Madison, WI ยท On-site

$14.50 - $20/hr

Would you like to work Monday through Friday and have your weekends off? * Would you like to dress ... Do you have experience in a call center environment working in a call queue? * Are you ready to ...

Includes a weekend shift of Saturday and Sunday approximately once a month. You will work at the ... call center) in a hospital setting Preferred Our Commitment to Social Impact and Belonging UW ...

Showing results 21-40

Call Center Weekends information

See Madison, WI salary details

$10

$18

$25

How much do call center weekends jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for call center weekends in Madison, WI is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center weekend representative?

To excel as a Call Center Weekend Representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Strong problem-solving abilities, patience, and resilience under pressure help individuals stand out in this customer-facing role. These competencies are essential for providing efficient, high-quality support during peak weekend hours and maintaining customer satisfaction.

What is the difference between Call Center Weekends vs Customer Service Representative?

AspectCall Center WeekendsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often with shift work including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and service sectorsWidely used across various industries including retail, finance, and tech

Call Center Weekends roles focus on providing customer support during weekend shifts, often requiring shift flexibility. Customer Service Representatives handle customer inquiries across industries, with similar credentials and work environments. The main difference lies in scheduling and specific job functions related to weekend coverage.

What is a call center weekend?

Call Center Weekends jobs refer to positions in customer service or support centers that require employees to work primarily on Saturdays and Sundays. These roles typically involve answering customer inquiries, resolving issues, or providing technical support over the phone, via chat, or through email during weekend shifts. Many businesses offer weekend call center roles to ensure customers can get assistance outside of standard weekday hours. These positions can be full-time or part-time and often require strong communication skills and the ability to handle high-stress situations.

What are some common challenges faced by call center agents working weekend shifts, and how can they be managed?

Call center agents working weekend shifts may encounter challenges such as higher call volumes due to limited weekday support, managing customer expectations outside regular business hours, and balancing personal life with non-traditional work schedules. To manage these challenges, agents often rely on strong time management skills, effective communication with teammates and supervisors, and utilizing available resources such as knowledge bases or escalation pathways. Many organizations also provide additional support or incentives for weekend staff to promote motivation and work-life balance.
What cities near Madison, WI are hiring for Call Center Weekends jobs? Cities near Madison, WI with the most Call Center Weekends job openings:

Automotive BDC Representative

Kunes Auto

Stoughton, WI โ€ข On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Job description

Description:

AUTOMOTIVE BDC REPRESENTATIVE

Unlimited Earning Potential | Career Growth | Paid Training


Why Kunes Auto Group?

At Kunes Auto Group, we believe great people build great dealerships. We're committed to servant-minded leadership, investing in our team members, and creating opportunities for long-term career growth.

As one of the fastest-growing automotive dealership groups in the Midwest with more than 40 locations, we provide the training, support, and resources to help you succeed—whether you're an experienced professional or coming from another hands-on, customer-focused career.

Why Team Members Choose Kunes

  • Paid Training and Ongoing Professional Development
  • Career Growth Opportunities Across 40+ Dealerships
  • Comprehensive Benefits Package
  • Supportive Leadership and Team Environment
  • Opportunity to Make a Difference in the Communities We Serve

Position Summary

Kunes Auto Group is seeking an Automotive BDC Representative to join our growing dealership team. As the first point of contact for potential customers, you'll engage leads, schedule appointments, and provide a top-tier experience through phone, text, and email outreach—directly supporting our sales team and driving showroom traffic. Whether you've worked in a call center, retail, customer service, or another phone-based role, we provide the training and support to help you build a successful career.


Compensation

  • $15.00+ per hour, based on experience
  • Tiered Bonus Opportunities

Benefits

Eligible team members may receive:

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan with Company Match
  • Paid Time Off
  • Life Insurance
  • Employee Assistance Program
  • Daily Pay Options
  • Employee Discounts on Vehicles, Parts, and Service
  • Ongoing Training and Professional Development
  • Career Advancement Opportunities Throughout Kunes Auto Group
Requirements:

Responsibilities

  • Respond quickly to online leads and phone inquiries
  • Initiate outbound calls, texts, and emails to schedule and confirm sales appointments
  • Build rapport and maintain communication with potential customers
  • Set, confirm, and follow up on appointments
  • Follow up with leads that have not yet visited or purchased
  • Accurately document all customer interactions in the CRM system
  • Collaborate with the sales team to drive customer engagement and showroom traffic
  • Learn and apply scripts, techniques, and processes that lead to successful appointments

Qualifications

  • Prior BDC, call center, or customer service experience preferred
  • Excellent verbal and written communication skills
  • Strong multitasking and organizational skills
  • Professional, positive, and team-oriented attitude
  • Proficient computer and typing skills
  • Ability to thrive in a fast-paced environment
  • Ability to work nights and weekends

Join the Kunes Team

If you’re looking for a career with professional growth and a company that invests in its people, we’d love to meet you.

Apply today and start your career with Kunes Auto Group.